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Reporting period: Aug '23Jul '24

Zam Zam Restaurant, Singapore Overview

<10 Places
Restaurant

Brand Satisfaction

68%
11pp

Country Rank

Singapore
710 of 754

Category Rank

Restaurant
497 of 526

Rating Score

3.5

Sales Power

Sales Index

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Zam Zam Restaurant, Singapore Brand Profile

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore has a much lower satisfaction score for its Staff compared to its other aspects. However, Zam Zam Restaurant, Singapore has succeeded in its Pricing aspect, with a 90% satisfaction score.

Pricing
90%
2pp
Food and Drinks
73%
13pp
Service
55%
13pp
Place
48%
2pp
Staff
47%
13pp
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Zam Zam Restaurant, Singapore Satisfaction Trend

Feb '24Jul '24

Singapore

Zam Zam Restaurant, Singapore's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Zam Zam Restaurant, Singapore Food and Drinks

Zam Zam Restaurant, Singapore is losing some of its appeal, with a concerning 13% decrease in satisfaction for Food and Drinks dropping from 86% last year to 73% this year.

Zam Zam Restaurant, Singapore Portion Size

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is struggling to meet customer expectations, with a 4% decrease in satisfaction in Portion Size aspect, falling from 86% last year to 82% this year.

Satisfaction Score

82%
4pp

Aspect Rank

275 of 521
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Zam Zam Restaurant, Singapore Food Quality

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 70% last year to 41% this year.

Satisfaction Score

41%
29pp

Aspect Rank

487 of 526
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Zam Zam Restaurant, Singapore Menu Selection

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is facing challenges in evolving its Menu Selection aspect, with a 31% decrease in customer satisfaction, dropping from 100% last year to 69% this year.

Satisfaction Score

69%
31pp

Aspect Rank

404 of 520
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Zam Zam Restaurant, Singapore Dishes

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Dishes aspect satisfaction score, dropping from 82% to 70% this year.

Satisfaction Score

70%
12pp

Aspect Rank

458 of 526
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Zam Zam Restaurant, Singapore Drinks

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is losing some of its appeal, with a concerning 5% decrease in satisfaction for Drinks dropping from 83% last year to 78% this year.

Satisfaction Score

78%
5pp

Aspect Rank

330 of 513
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Zam Zam Restaurant, Singapore Cuisines

Aug '23Jul '24

Singapore

Use Realytics to know more about Zam Zam Restaurant, Singaporelink

Satisfaction Score

Aspect Rank

290 of 431
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Zam Zam Restaurant, Singapore Place

Zam Zam Restaurant, Singapore has shown an increase in Place, with a jump from 46% last year to an impressive 48% this year.

Zam Zam Restaurant, Singapore Atmosphere and Décor

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore remains a consumer favourite, maintaining a consistent 76% satisfaction score in Atmosphere and Décor aspect for both this year and last year.

Satisfaction Score

76%

Aspect Rank

507 of 525
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Zam Zam Restaurant, Singapore Cleanliness and Hygiene

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 41%, consistent with last year's score.

Satisfaction Score

41%

Aspect Rank

452 of 512
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Zam Zam Restaurant, Singapore Restrooms

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore remains a consumer favourite, maintaining a consistent 50% satisfaction score in Restrooms aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

82 of 232
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Zam Zam Restaurant, Singapore Options for different visitors

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is still the go-to place for customers, as their Options for different visitors score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

466 of 520
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Zam Zam Restaurant, Singapore Child-Friendly Conditions

Aug '23Jul '24

Singapore

Use Realytics to know more about Zam Zam Restaurant, Singaporelink

Satisfaction Score

Aspect Rank

260 of 438
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Zam Zam Restaurant, Singapore Comfort

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore remains a consumer favourite, maintaining a consistent 62% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

62%

Aspect Rank

296 of 504
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Zam Zam Restaurant, Singapore Venue Congestion

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore continues to evolve, with a 5% increase in customer satisfaction of Venue Congestion, climbing from 16% last year to 21% this year.

Satisfaction Score

21%
5pp

Aspect Rank

316 of 515
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Zam Zam Restaurant, Singapore Dining Area

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

302 of 505
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Zam Zam Restaurant, Singapore Pricing

Zam Zam Restaurant, Singapore is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

86 of 526
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Zam Zam Restaurant, Singapore Service

Zam Zam Restaurant, Singapore is struggling to meet customer expectations, with a 13% decrease in satisfaction in Service aspect, falling from 68% last year to 55% this year.

Zam Zam Restaurant, Singapore Billing and Payment

Aug '23Jul '24

Singapore

Use Realytics to know more about Zam Zam Restaurant, Singaporelink

Satisfaction Score

Aspect Rank

37 of 351
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Zam Zam Restaurant, Singapore Opening Hours

Aug '23Jul '24

Singapore

Use Realytics to know more about Zam Zam Restaurant, Singaporelink

Satisfaction Score

Aspect Rank

183 of 317
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Zam Zam Restaurant, Singapore Dining Options

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 87% last year to 52% this year.

Satisfaction Score

52%
35pp

Aspect Rank

515 of 526
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Zam Zam Restaurant, Singapore Online Facilities

Aug '23Jul '24

Singapore

Use Realytics to know more about Zam Zam Restaurant, Singaporelink

Satisfaction Score

Aspect Rank

30 of 157
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Zam Zam Restaurant, Singapore Waiting Time

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is facing challenges in evolving its Waiting Time aspect, with a 13% decrease in customer satisfaction, dropping from 77% last year to 64% this year.

Satisfaction Score

64%
13pp

Aspect Rank

294 of 526
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Zam Zam Restaurant, Singapore Order Processing

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore remains a consumer favourite, maintaining a consistent 42% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

414 of 524
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Zam Zam Restaurant, Singapore Staff

Zam Zam Restaurant, Singapore is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Staff aspect satisfaction score, dropping from 60% to 47% this year.

Zam Zam Restaurant, Singapore Staff Competence

Aug '23Jul '24

Singapore

Use Realytics to know more about Zam Zam Restaurant, Singaporelink

Satisfaction Score

Aspect Rank

138 of 391
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Zam Zam Restaurant, Singapore Staff Friendliness

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is losing some of its appeal, with a concerning 9% decrease in satisfaction for Staff Friendliness dropping from 62% last year to 53% this year.

Satisfaction Score

53%
9pp

Aspect Rank

494 of 526
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Zam Zam Restaurant, Singapore Staff Attentiveness

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

437 of 491
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Zam Zam Restaurant, Singapore Staff Avaliability

Aug '23Jul '24

Singapore

Use Realytics to know more about Zam Zam Restaurant, Singaporelink

Satisfaction Score

Aspect Rank

113 of 248
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Zam Zam Restaurant, Singapore Staff Members

Aug '23Jul '24

Singapore

Zam Zam Restaurant, Singapore remains a consumer favourite, maintaining a consistent 42% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

42%

Aspect Rank

473 of 525
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