Reporting period: Jul '23 — Jun '24

Wee Nam Kee Chicken Rice (Jurong Point) Overview

<10 Places

Restaurant

Brand Satisfaction

87%

▼

5pp

Country Rank

Singapore

▼

341 of 745

Category Rank

Restaurant

▼

249 of 523

Rating Score

4.2

Sales Power

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Sales Index

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Wee Nam Kee Chicken Rice (Jurong Point) Brand Profile

Jul '23 — Jun '24

Singapore

Wee Nam Kee Chicken Rice (Jurong Point) has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Wee Nam Kee Chicken Rice (Jurong Point) has succeeded in its Staff aspect, with a 100% satisfaction score.

Staff

100%

▲

9pp

Service

96%

▲

2pp

Pricing

84%

▼

8pp

Food and Drinks

80%

▼

10pp

Wee Nam Kee Chicken Rice (Jurong Point) Food and Drinks

Wee Nam Kee Chicken Rice (Jurong Point) is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 90% last year to 80% this year.

Wee Nam Kee Chicken Rice (Jurong Point) Food Quality

Jul '23 — Jun '24

Singapore

Wee Nam Kee Chicken Rice (Jurong Point) is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 68% last year to 57% this year.

Satisfaction Score

57%

▼

11pp

Aspect Rank

▼

340 of 523

Wee Nam Kee Chicken Rice (Jurong Point) Dishes

Jul '23 — Jun '24

Singapore

Wee Nam Kee Chicken Rice (Jurong Point) is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 91% last year to 73% this year.

Satisfaction Score

73%

▼

18pp

Aspect Rank

▼

423 of 523

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Analyze 148 Food and Drinks Aspects

Wee Nam Kee Chicken Rice (Jurong Point) Pricing

Wee Nam Kee Chicken Rice (Jurong Point) is facing challenges in evolving its Pricing aspect, with a 8% decrease in customer satisfaction, dropping from 92% last year to 84% this year.

Wee Nam Kee Chicken Rice (Jurong Point) Price

Jul '23 — Jun '24

Singapore

Wee Nam Kee Chicken Rice (Jurong Point) is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Price aspect satisfaction score, dropping from 92% to 81% this year.

Satisfaction Score

81%

▼

11pp

Aspect Rank

▼

155 of 523

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Analyze 6 Pricing Aspects

Wee Nam Kee Chicken Rice (Jurong Point) Service

Wee Nam Kee Chicken Rice (Jurong Point) is one of the most promising brand to delight customers. Use Realytics to know more

Wee Nam Kee Chicken Rice (Jurong Point) Dining Options

Jul '23 — Jun '24

Singapore

Wee Nam Kee Chicken Rice (Jurong Point) is losing some of its appeal, with a concerning 4% decrease in satisfaction for Dining Options dropping from 94% last year to 90% this year.

Satisfaction Score

90%

▼

4pp

Aspect Rank

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248 of 523