Um Yong Baek Brand Profile
Jul '23 — Jun '24
Singapore
Um Yong Baek has a much lower satisfaction score for its Place compared to its other aspects. However, Um Yong Baek has succeeded in its Staff aspect, with a 91% satisfaction score.
Um Yong Baek Satisfaction Trend
Jan '24 — Jun '24
Singapore
Um Yong Baek's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Um Yong Baek Food and Drinks
Um Yong Baek is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 86% last year to 82% this year.
Um Yong Baek Food Quality
Jul '23 — Jun '24
Singapore
Um Yong Baek is struggling to meet customer expectations, with a 5% decrease in satisfaction in Food Quality aspect, falling from 78% last year to 73% this year.
Satisfaction Score
Aspect Rank
Um Yong Baek Dishes
Jul '23 — Jun '24
Singapore
Um Yong Baek is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 85% last year to 82% this year.
Satisfaction Score
Aspect Rank
Um Yong Baek Place
Um Yong Baek is facing challenges in evolving its Place aspect, with a 3% decrease in customer satisfaction, dropping from 71% last year to 68% this year.
Um Yong Baek Service
Um Yong Baek has shown an increase in Service, with a jump from 74% last year to an impressive 77% this year.
Um Yong Baek Dining Options
Jul '23 — Jun '24
Singapore
Um Yong Baek continues to evolve, with a 2% increase in customer satisfaction of Dining Options, climbing from 78% last year to 80% this year.
Satisfaction Score
Aspect Rank
Um Yong Baek Waiting Time
Jul '23 — Jun '24
Singapore
Um Yong Baek has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 74% last year to an 75% this year.
Satisfaction Score
Aspect Rank
Um Yong Baek Order Processing
Jul '23 — Jun '24
Singapore
Um Yong Baek is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Order Processing aspect satisfaction score, dropping from 70% to 61% this year.
Satisfaction Score
Aspect Rank
Um Yong Baek Staff
Um Yong Baek is one of the most promising brand to delight customers. Use Realytics to know more
Um Yong Baek Staff Friendliness
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Um Yong Baek Staff Members
Jul '23 — Jun '24
Singapore
Um Yong Baek remains a consumer favourite, maintaining a consistent 88% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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