Realytics logo

Reporting period: Jul '23Jun '24

The Banana Leaf Apolo Overview

<10 Places
Restaurant

Brand Satisfaction

85%
10pp

Country Rank

Singapore
389 of 745

Category Rank

Restaurant
288 of 523

Rating Score

4.3

Sales Power

Sales Index

Realytics logo

The Banana Leaf Apolo Brand Profile

Jul '23Jun '24

Singapore

The Banana Leaf Apolo has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Banana Leaf Apolo has succeeded in its Service aspect, with a 89% satisfaction score.

Service
89%
14pp
Food and Drinks
87%
12pp
Staff
86%
3pp
Place
79%
4pp
Pricing
39%
9pp
Realytics logo

The Banana Leaf Apolo Satisfaction Trend

Jan '24Jun '24

Singapore

The Banana Leaf Apolo's brand satisfaction has increased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

The Banana Leaf Apolo Food and Drinks

The Banana Leaf Apolo has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 87% this year.

The Banana Leaf Apolo Portion Size

Jul '23Jun '24

Singapore

The Banana Leaf Apolo remains a consumer favourite, maintaining a consistent 71% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

144 of 514
Realytics logo

The Banana Leaf Apolo Food Quality

Jul '23Jun '24

Singapore

The Banana Leaf Apolo continues to evolve, with a 22% increase in customer satisfaction of Food Quality, climbing from 45% last year to 67% this year.

Satisfaction Score

67%
22pp

Aspect Rank

233 of 523
Realytics logo

Satisfaction Score

Aspect Rank

92 of 517
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Banana Leaf Apolo Dishes

Jul '23Jun '24

Singapore

The Banana Leaf Apolo has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 70% last year to an 82% this year.

Satisfaction Score

82%
12pp

Aspect Rank

306 of 523
Realytics logo

The Banana Leaf Apolo Drinks

Jul '23Jun '24

Singapore

The Banana Leaf Apolo is still the go-to place for customers, as their Drinks score remains high at 81%, consistent with last year's score.

Satisfaction Score

81%

Aspect Rank

103 of 510
Realytics logo

The Banana Leaf Apolo Cuisines

Jul '23Jun '24

Singapore

Use Realytics to know more about The Banana Leaf Apololink

Satisfaction Score

Aspect Rank

64 of 432
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Banana Leaf Apolo Place

The Banana Leaf Apolo is losing some of its appeal, with a concerning 4% decrease in satisfaction for Place dropping from 83% last year to 79% this year.

The Banana Leaf Apolo Atmosphere and Décor

Jul '23Jun '24

Singapore

The Banana Leaf Apolo is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

268 of 521
Realytics logo

The Banana Leaf Apolo Cleanliness and Hygiene

Jul '23Jun '24

Singapore

The Banana Leaf Apolo is struggling to meet customer expectations, with a 12% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 90% last year to 78% this year.

Satisfaction Score

78%
12pp

Aspect Rank

71 of 508
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Banana Leaf Apolo Pricing

The Banana Leaf Apolo continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 30% to 39% this year.

The Banana Leaf Apolo Price

Jul '23Jun '24

Singapore

The Banana Leaf Apolo has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Price rising from 26% to 35% this year.

Satisfaction Score

35%
9pp

Aspect Rank

446 of 523
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Banana Leaf Apolo Service

The Banana Leaf Apolo has shown an increase in Service, with a jump from 75% last year to an impressive 89% this year.

Satisfaction Score

Aspect Rank

162 of 523
Realytics logo

The Banana Leaf Apolo Waiting Time

Jul '23Jun '24

Singapore

The Banana Leaf Apolo continues to evolve, with a 3% increase in customer satisfaction of Waiting Time, climbing from 55% last year to 58% this year.

Satisfaction Score

58%
3pp

Aspect Rank

215 of 519
Realytics logo

The Banana Leaf Apolo Order Processing

Jul '23Jun '24

Singapore

The Banana Leaf Apolo has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 39% last year to an 57% this year.

Satisfaction Score

57%
18pp

Aspect Rank

117 of 521
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

The Banana Leaf Apolo Staff

The Banana Leaf Apolo continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 83% to 86% this year.

Satisfaction Score

Aspect Rank

306 of 523
Realytics logo

The Banana Leaf Apolo Staff Attentiveness

Jul '23Jun '24

Singapore

The Banana Leaf Apolo remains a consumer favourite, maintaining a consistent 87% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

87%

Aspect Rank

127 of 484
Realytics logo

The Banana Leaf Apolo Staff Members

Jul '23Jun '24

Singapore

The Banana Leaf Apolo has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff Members rising from 65% to 68% this year.

Satisfaction Score

68%
3pp

Aspect Rank

228 of 521
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors