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Reporting period: Jul '23Jun '24

The Assembly Ground, Cineleisure (Somerset) Overview

<10 Places
Cafe

Brand Satisfaction

90%
2pp

Country Rank

Singapore
225 of 745

Category Rank

Cafe
18 of 84

Rating Score

4.5

Sales Power

Sales Index

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The Assembly Ground, Cineleisure (Somerset) Brand Profile

Jul '23Jun '24

Singapore

The Assembly Ground, Cineleisure (Somerset) has a much lower satisfaction score for its Pricing compared to its other aspects. However, The Assembly Ground, Cineleisure (Somerset) has succeeded in its Food and Drinks aspect, with a 92% satisfaction score.

Food and Drinks
92%
Place
89%
2pp
Staff
85%
5pp
Service
83%
10pp
Pricing
79%
8pp
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The Assembly Ground, Cineleisure (Somerset) Food and Drinks

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The Assembly Ground, Cineleisure (Somerset) Portion Size

Jul '23Jun '24

Singapore

The Assembly Ground, Cineleisure (Somerset) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 82
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The Assembly Ground, Cineleisure (Somerset) Food Quality

Jul '23Jun '24

Singapore

The Assembly Ground, Cineleisure (Somerset) is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food Quality dropping from 72% last year to 71% this year.

Satisfaction Score

71%
1pp

Aspect Rank

18 of 84
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Satisfaction Score

Aspect Rank

16 of 84
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The Assembly Ground, Cineleisure (Somerset) Drinks

Jul '23Jun '24

Singapore

The Assembly Ground, Cineleisure (Somerset) is struggling to meet customer expectations, with a 3% decrease in satisfaction in Drinks aspect, falling from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

27 of 84
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The Assembly Ground, Cineleisure (Somerset) Place

The Assembly Ground, Cineleisure (Somerset) is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 91% last year to 89% this year.

The Assembly Ground, Cineleisure (Somerset) Atmosphere and Décor

Jul '23Jun '24

Singapore

The Assembly Ground, Cineleisure (Somerset) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

42 of 84
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The Assembly Ground, Cineleisure (Somerset) Pricing

The Assembly Ground, Cineleisure (Somerset) has shown an increase in Pricing, with a jump from 71% last year to an impressive 79% this year.

The Assembly Ground, Cineleisure (Somerset) Price

Jul '23Jun '24

Singapore

The Assembly Ground, Cineleisure (Somerset) continues to evolve, with a 7% increase in customer satisfaction of Price, climbing from 69% last year to 76% this year.

Satisfaction Score

76%
7pp

Aspect Rank

21 of 84
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The Assembly Ground, Cineleisure (Somerset) Service

The Assembly Ground, Cineleisure (Somerset) is facing challenges in evolving its Service aspect, with a 10% decrease in customer satisfaction, dropping from 93% last year to 83% this year.

The Assembly Ground, Cineleisure (Somerset) Dining Options

Jul '23Jun '24

Singapore

The Assembly Ground, Cineleisure (Somerset) is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Dining Options aspect satisfaction score, dropping from 96% to 89% this year.

Satisfaction Score

89%
7pp

Aspect Rank

32 of 84
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The Assembly Ground, Cineleisure (Somerset) Staff

The Assembly Ground, Cineleisure (Somerset) is losing some of its appeal, with a concerning 5% decrease in satisfaction for Staff dropping from 90% last year to 85% this year.

The Assembly Ground, Cineleisure (Somerset) Staff Friendliness

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

31 of 84
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