Sushi Express Brand Profile
Jul '23 — Jun '24
Singapore
Sushi Express has a much lower satisfaction score for its Place compared to its other aspects. However, Sushi Express has succeeded in its Pricing aspect, with a 84% satisfaction score.
Sushi Express Satisfaction Trend
Jan '24 — Jun '24
Singapore
Sushi Express's brand satisfaction has decreased compared to previous month and now stands at 55%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Sushi Express Food and Drinks
Sushi Express has shown an increase in Food and Drinks, with a jump from 69% last year to an impressive 73% this year.
Sushi Express Food Quality
Jul '23 — Jun '24
Singapore
Sushi Express continues to evolve, with a 6% increase in customer satisfaction of Food Quality, climbing from 50% last year to 56% this year.
Satisfaction Score
Aspect Rank
Sushi Express Menu Selection
Jul '23 — Jun '24
Singapore
Sushi Express is losing some of its appeal, with a concerning 2% decrease in satisfaction for Menu Selection dropping from 59% last year to 57% this year.
Satisfaction Score
Aspect Rank
Sushi Express Dishes
Jul '23 — Jun '24
Singapore
Sushi Express is struggling to meet customer expectations, with a 1% decrease in satisfaction in Dishes aspect, falling from 73% last year to 72% this year.
Satisfaction Score
Aspect Rank
Sushi Express Place
Sushi Express has successfully improved guest experience, as their "Place" satisfaction score jumped from 45% last year to an 48% this year.
Sushi Express Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Sushi Express is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 48% last year to 47% this year.
Satisfaction Score
Aspect Rank
Sushi Express Venue Congestion
Jul '23 — Jun '24
Singapore
Sushi Express is facing challenges in evolving its Venue Congestion aspect, with a 7% decrease in customer satisfaction, dropping from 28% last year to 21% this year.
Satisfaction Score
Aspect Rank
Sushi Express Pricing
Sushi Express continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 78% to 84% this year.
Sushi Express Price
Jul '23 — Jun '24
Singapore
Sushi Express has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Price rising from 78% to 85% this year.
Satisfaction Score
Aspect Rank
Sushi Express Service
Sushi Express has shown an increase in Service, with a jump from 59% last year to an impressive 65% this year.
Sushi Express Dining Options
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Sushi Express Waiting Time
Jul '23 — Jun '24
Singapore
Sushi Express remains a consumer favourite, maintaining a consistent 52% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Sushi Express Staff
Sushi Express is facing challenges in maintaining its customer experience, with a noticeable 1% decrease in their Staff aspect satisfaction score, dropping from 51% to 50% this year.
Sushi Express Staff Friendliness
Jul '23 — Jun '24
Singapore
Sushi Express continues to evolve, with a 9% increase in customer satisfaction of Staff Friendliness, climbing from 57% last year to 66% this year.
Satisfaction Score
Aspect Rank
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