Sushi Express Brand Profile
Aug '23 — Jul '24
Singapore
Sushi Express has a much lower satisfaction score for its Place compared to its other aspects. However, Sushi Express has succeeded in its Pricing aspect, with a 84% satisfaction score.
Sushi Express Satisfaction Trend
Feb '24 — Jul '24
Singapore
Sushi Express's brand satisfaction has increased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Sushi Express Food and Drinks
Sushi Express has shown an increase in Food and Drinks, with a jump from 68% last year to an impressive 74% this year.
Sushi Express Portion Size
Aug '23 — Jul '24
Singapore
Sushi Express remains a consumer favourite, maintaining a consistent 69% satisfaction score in Portion Size aspect for both this year and last year.
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Sushi Express Food Quality
Aug '23 — Jul '24
Singapore
Sushi Express continues to evolve, with a 15% increase in customer satisfaction of Food Quality, climbing from 46% last year to 61% this year.
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Sushi Express Menu Selection
Aug '23 — Jul '24
Singapore
Sushi Express is losing some of its appeal, with a concerning 4% decrease in satisfaction for Menu Selection dropping from 63% last year to 59% this year.
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Sushi Express Dishes
Aug '23 — Jul '24
Singapore
Sushi Express has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 74% this year.
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Sushi Express Place
Sushi Express continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 43% to 52% this year.
Sushi Express Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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Sushi Express Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
Sushi Express is struggling to meet customer expectations, with a 4% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 51% last year to 47% this year.
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Sushi Express Options for different visitors
Aug '23 — Jul '24
Singapore
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Sushi Express Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
Sushi Express is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 89%, consistent with last year's score.
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Sushi Express Comfort
Aug '23 — Jul '24
Singapore
Sushi Express remains a consumer favourite, maintaining a consistent 45% satisfaction score in Comfort aspect for both this year and last year.
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Sushi Express Venue Congestion
Aug '23 — Jul '24
Singapore
Sushi Express is still the go-to place for customers, as their Venue Congestion score remains high at 24%, consistent with last year's score.
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Sushi Express Dining Area
Aug '23 — Jul '24
Singapore
Sushi Express remains a consumer favourite, maintaining a consistent 44% satisfaction score in Dining Area aspect for both this year and last year.
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Sushi Express Work and study friendly
Aug '23 — Jul '24
Singapore
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Sushi Express Pricing
Sushi Express has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Pricing rising from 79% to 84% this year.
Sushi Express Price
Aug '23 — Jul '24
Singapore
Sushi Express has shown an increase in Price, with a jump from 80% last year to an impressive 85% this year.
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Sushi Express Promotions
Aug '23 — Jul '24
Singapore
Sushi Express is still the go-to place for customers, as their Promotions score remains high at 73%, consistent with last year's score.
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Sushi Express Service
Sushi Express continues to evolve, with a 5% increase in customer satisfaction of Service, climbing from 62% last year to 67% this year.
Sushi Express Billing and Payment
Aug '23 — Jul '24
Singapore
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Sushi Express Dining Options
Aug '23 — Jul '24
Singapore
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Sushi Express Waiting Time
Aug '23 — Jul '24
Singapore
Sushi Express is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 56% last year to 54% this year.
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Sushi Express Order Processing
Aug '23 — Jul '24
Singapore
Sushi Express remains a consumer favourite, maintaining a consistent 48% satisfaction score in Order Processing aspect for both this year and last year.
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Sushi Express Staff
Sushi Express has successfully improved guest experience, as their "Staff" satisfaction score jumped from 51% last year to an 55% this year.
Sushi Express Staff Competence
Aug '23 — Jul '24
Singapore
Sushi Express is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.
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Sushi Express Staff Friendliness
Aug '23 — Jul '24
Singapore
Sushi Express continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 63% to 68% this year.
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Sushi Express Staff Attentiveness
Aug '23 — Jul '24
Singapore
Sushi Express remains a consumer favourite, maintaining a consistent 41% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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Sushi Express Staff Avaliability
Aug '23 — Jul '24
Singapore
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Sushi Express Staff Members
Aug '23 — Jul '24
Singapore
Sushi Express is still the go-to place for customers, as their Staff Members score remains high at 46%, consistent with last year's score.
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