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Reporting period: Aug '23Jul '24

Sushi Express Overview

10-100 Places
Restaurant

Brand Satisfaction

69%
6pp

Country Rank

Singapore
39 of 87

Category Rank

Restaurant
29 of 56

Rating Score

3.4

Sales Power

Sales Index

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Sushi Express Brand Profile

Aug '23Jul '24

Singapore

Sushi Express has a much lower satisfaction score for its Place compared to its other aspects. However, Sushi Express has succeeded in its Pricing aspect, with a 84% satisfaction score.

Pricing
84%
5pp
Food and Drinks
74%
6pp
Service
67%
5pp
Staff
55%
4pp
Place
52%
9pp
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Sushi Express Satisfaction Trend

Feb '24Jul '24

Singapore

Sushi Express's brand satisfaction has increased compared to previous month and now stands at 70%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Sushi Express Food and Drinks

Sushi Express has shown an increase in Food and Drinks, with a jump from 68% last year to an impressive 74% this year.

Sushi Express Portion Size

Aug '23Jul '24

Singapore

Sushi Express remains a consumer favourite, maintaining a consistent 69% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

69%

Aspect Rank

25 of 56
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Sushi Express Food Quality

Aug '23Jul '24

Singapore

Sushi Express continues to evolve, with a 15% increase in customer satisfaction of Food Quality, climbing from 46% last year to 61% this year.

Satisfaction Score

61%
15pp

Aspect Rank

16 of 56
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Sushi Express Menu Selection

Aug '23Jul '24

Singapore

Sushi Express is losing some of its appeal, with a concerning 4% decrease in satisfaction for Menu Selection dropping from 63% last year to 59% this year.

Satisfaction Score

59%
4pp

Aspect Rank

42 of 56
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Sushi Express Dishes

Aug '23Jul '24

Singapore

Sushi Express has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 74% this year.

Satisfaction Score

74%
3pp

Aspect Rank

22 of 56
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Sushi Express Drinks

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

2 of 55
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Sushi Express Cuisines

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

18 of 48
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Sushi Express Place

Sushi Express continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 43% to 52% this year.

Sushi Express Atmosphere and Décor

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

29 of 55
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Sushi Express Cleanliness and Hygiene

Aug '23Jul '24

Singapore

Sushi Express is struggling to meet customer expectations, with a 4% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 51% last year to 47% this year.

Satisfaction Score

47%
4pp

Aspect Rank

46 of 56
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Sushi Express Options for different visitors

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

12 of 53
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Sushi Express Child-Friendly Conditions

Aug '23Jul '24

Singapore

Sushi Express is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

33 of 51
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Sushi Express Comfort

Aug '23Jul '24

Singapore

Sushi Express remains a consumer favourite, maintaining a consistent 45% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

45%

Aspect Rank

43 of 54
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Sushi Express Venue Congestion

Aug '23Jul '24

Singapore

Sushi Express is still the go-to place for customers, as their Venue Congestion score remains high at 24%, consistent with last year's score.

Satisfaction Score

24%

Aspect Rank

36 of 55
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Sushi Express Dining Area

Aug '23Jul '24

Singapore

Sushi Express remains a consumer favourite, maintaining a consistent 44% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

44%

Aspect Rank

36 of 56
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Sushi Express Work and study friendly

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

16 of 24
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Sushi Express Pricing

Sushi Express has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Pricing rising from 79% to 84% this year.

Sushi Express Price

Aug '23Jul '24

Singapore

Sushi Express has shown an increase in Price, with a jump from 80% last year to an impressive 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

6 of 56
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Sushi Express Promotions

Aug '23Jul '24

Singapore

Sushi Express is still the go-to place for customers, as their Promotions score remains high at 73%, consistent with last year's score.

Satisfaction Score

73%

Aspect Rank

34 of 53
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Sushi Express Service

Sushi Express continues to evolve, with a 5% increase in customer satisfaction of Service, climbing from 62% last year to 67% this year.

Sushi Express Billing and Payment

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

43 of 53
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Sushi Express Opening Hours

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

37 of 52
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Satisfaction Score

Aspect Rank

8 of 56
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Sushi Express Waiting Time

Aug '23Jul '24

Singapore

Sushi Express is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 56% last year to 54% this year.

Satisfaction Score

54%
2pp

Aspect Rank

39 of 56
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Sushi Express Order Processing

Aug '23Jul '24

Singapore

Sushi Express remains a consumer favourite, maintaining a consistent 48% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

48%

Aspect Rank

28 of 56
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Sushi Express Staff

Sushi Express has successfully improved guest experience, as their "Staff" satisfaction score jumped from 51% last year to an 55% this year.

Sushi Express Staff Competence

Aug '23Jul '24

Singapore

Sushi Express is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

35 of 53
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Sushi Express Staff Friendliness

Aug '23Jul '24

Singapore

Sushi Express continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 63% to 68% this year.

Satisfaction Score

68%
5pp

Aspect Rank

32 of 56
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Sushi Express Staff Attentiveness

Aug '23Jul '24

Singapore

Sushi Express remains a consumer favourite, maintaining a consistent 41% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

41%

Aspect Rank

34 of 55
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Sushi Express Staff Avaliability

Aug '23Jul '24

Singapore

Use Realytics to know more about Sushi Expresslink

Satisfaction Score

Aspect Rank

42 of 48
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Sushi Express Staff Members

Aug '23Jul '24

Singapore

Sushi Express is still the go-to place for customers, as their Staff Members score remains high at 46%, consistent with last year's score.

Satisfaction Score

46%

Aspect Rank

41 of 56
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