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Reporting period: Feb '23Jan '24

Stuff'd Overview

10-100 Places
Restaurant

Brand Satisfaction

76%
6pp

Country Rank

Singapore
22 of 86

Category Rank

Restaurant
17 of 58

Rating Score

3.6

Sales Power

Sales Index

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Stuff'd Brand Profile

Feb '23Jan '24

Singapore

Stuff'd has a much lower satisfaction score for its Location compared to its other aspects. However, Stuff'd has succeeded in its Service aspect, with a 79% satisfaction score.

Service
79%
3pp
Staff
78%
9pp
Food and Drinks
77%
4pp
Pricing
61%
14pp
Place
39%
8pp
Location
0%
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Stuff'd Food and Drinks

Stuff'd is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 81% last year to 77% this year.

Stuff'd Portion Size

Feb '23Jan '24

Singapore

Stuff'd is struggling to meet customer expectations, with a 17% decrease in satisfaction in Portion Size aspect, falling from 71% last year to 54% this year.

Satisfaction Score

54%
17pp

Aspect Rank

17 of 58
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Stuff'd Food Quality

Feb '23Jan '24

Singapore

Stuff'd is losing its edge, with a noticeable decrease in guest satisfaction in Food Quality aspect, down from 75% last year to 69% this year.

Satisfaction Score

69%
6pp

Aspect Rank

10 of 58
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Stuff'd Menu Selection

Feb '23Jan '24

Singapore

Stuff'd has shown an increase in Menu Selection, with a jump from 55% last year to an impressive 68% this year.

Satisfaction Score

68%
13pp

Aspect Rank

15 of 58
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Stuff'd Dishes

Feb '23Jan '24

Singapore

Stuff'd is facing challenges in evolving its Dishes aspect, with a 3% decrease in customer satisfaction, dropping from 70% last year to 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

40 of 58
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Stuff'd Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 49
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Stuff'd Location

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Stuff'd Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

49 of 50
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Stuff'd Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

30 of 35
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Stuff'd Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

26 of 26
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Stuff'd Place

Stuff'd is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Place aspect satisfaction score, dropping from 47% to 39% this year.

Stuff'd Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

33 of 58
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Stuff'd Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

51 of 58
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Stuff'd Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

34 of 35
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Stuff'd Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

33 of 57
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Stuff'd Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

37 of 53
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Stuff'd Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

55 of 55
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Stuff'd Venue Congestion

Feb '23Jan '24

Singapore

Stuff'd is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

22 of 58
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Stuff'd Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

45 of 58
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Stuff'd Work and study friendly

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

18 of 39
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Stuff'd Pricing

Stuff'd is losing some of its appeal, with a concerning 14% decrease in satisfaction for Pricing dropping from 75% last year to 61% this year.

Stuff'd Price

Feb '23Jan '24

Singapore

Stuff'd is struggling to meet customer expectations, with a 15% decrease in satisfaction in Price aspect, falling from 74% last year to 59% this year.

Satisfaction Score

59%
15pp

Aspect Rank

30 of 58
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Stuff'd Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

14 of 53
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Stuff'd Service

Stuff'd is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 82% last year to 79% this year.

Stuff'd Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 55
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Stuff'd Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

28 of 54
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Stuff'd Dining Options

Feb '23Jan '24

Singapore

Stuff'd is facing challenges in evolving its Dining Options aspect, with a 2% decrease in customer satisfaction, dropping from 67% last year to 65% this year.

Satisfaction Score

65%
2pp

Aspect Rank

34 of 58
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Stuff'd Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

40 of 54
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Stuff'd Waiting Time

Feb '23Jan '24

Singapore

Stuff'd is facing challenges in maintaining its customer experience, with a noticeable 2% decrease in their Waiting Time aspect satisfaction score, dropping from 60% to 58% this year.

Satisfaction Score

58%
2pp

Aspect Rank

18 of 58
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Stuff'd Order Processing

Feb '23Jan '24

Singapore

Stuff'd is losing some of its appeal, with a concerning 26% decrease in satisfaction for Order Processing dropping from 67% last year to 41% this year.

Satisfaction Score

41%
26pp

Aspect Rank

24 of 58
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Stuff'd Staff

Stuff'd is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff aspect, falling from 87% last year to 78% this year.

Stuff'd Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

20 of 54
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Stuff'd Staff Friendliness

Feb '23Jan '24

Singapore

Stuff'd is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

12 of 58
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Stuff'd Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 57
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Stuff'd Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

49 of 52
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Stuff'd Staff Members

Feb '23Jan '24

Singapore

Stuff'd is facing challenges in evolving its Staff Members aspect, with a 6% decrease in customer satisfaction, dropping from 66% last year to 60% this year.

Satisfaction Score

60%
6pp

Aspect Rank

19 of 58
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