Starbucks Overview

Starbucks remains a consumer favourite, maintaining a consistent 67% satisfaction score in Portion Size aspect for both this year and last year.

Starbucks has shown an increase in Food Quality, with a jump from 29% last year to an impressive 38% this year.

Starbucks has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 67% last year to an 68% this year.

Starbucks is struggling to meet customer expectations, with a 5% decrease in satisfaction in Drinks aspect, falling from 71% last year to 66% this year.

Starbucks is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 59% to 49% this year.

Starbucks continues to improve, with a notable increase in customer satisfaction for their Options for different visitors aspect, rising from 82% to 85% this year.

Starbucks remains a consumer favourite, maintaining a consistent 75% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Starbucks has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Venue Congestion rising from 24% to 28% this year.

Starbucks is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dining Area dropping from 59% last year to 58% this year.

Starbucks is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 36% last year to 22% this year.

Starbucks is still the go-to place for customers, as their Billing and Payment score remains high at 20%, consistent with last year's score.

Starbucks remains a consumer favourite, maintaining a consistent 45% satisfaction score in Opening Hours aspect for both this year and last year.

Starbucks is still the go-to place for customers, as their Online Facilities score remains high at 57%, consistent with last year's score.

Starbucks continues to evolve, with a 5% increase in customer satisfaction of Waiting Time, climbing from 49% last year to 54% this year.

Starbucks remains a consumer favourite, maintaining a consistent 61% satisfaction score in Staff Competence aspect for both this year and last year.

Starbucks is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 61% last year to 52% this year.

Starbucks has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 42% last year to an 58% this year.