Pastamania Overview

Pastamania remains a consumer favourite, maintaining a consistent 64% satisfaction score in Portion Size aspect for both this year and last year.

Pastamania continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 40% last year to 41% this year.

Pastamania has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 62% last year to an 69% this year.

Pastamania remains a consumer favourite, maintaining a consistent 85% satisfaction score in Drinks aspect for both this year and last year.

Pastamania has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Cleanliness and Hygiene rising from 60% to 67% this year.

Pastamania remains a consumer favourite, maintaining a consistent 77% satisfaction score in Comfort aspect for both this year and last year.

Pastamania remains a consumer favourite, maintaining a consistent 63% satisfaction score in Dining Area aspect for both this year and last year.

Pastamania is struggling to meet customer expectations, with a 11% decrease in satisfaction in Price aspect, falling from 75% last year to 64% this year.

Pastamania is still the go-to place for customers, as their Online Facilities score remains high at 33%, consistent with last year's score.

Pastamania continues to evolve, with a 16% increase in customer satisfaction of Waiting Time, climbing from 60% last year to 76% this year.

Pastamania remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Competence aspect for both this year and last year.

Pastamania has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff Members rising from 78% to 82% this year.