Pastamania Brand Profile
Jul '23 — Jun '24
Singapore
Pastamania has a much lower satisfaction score for its Pricing compared to its other aspects. However, Pastamania has succeeded in its Staff aspect, with a 88% satisfaction score.
Pastamania Satisfaction Trend
Jan '24 — Jun '24
Singapore
Pastamania's brand satisfaction has increased compared to previous month and now stands at 84%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Pastamania Food and Drinks
Pastamania has shown an increase in Food and Drinks, with a jump from 68% last year to an impressive 71% this year.
Pastamania Food Quality
Jul '23 — Jun '24
Singapore
Pastamania continues to evolve, with a 2% increase in customer satisfaction of Food Quality, climbing from 37% last year to 39% this year.
Satisfaction Score
Aspect Rank
Pastamania Dishes
Jul '23 — Jun '24
Singapore
Pastamania has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 64% last year to an 69% this year.
Satisfaction Score
Aspect Rank
Pastamania Place
Pastamania is losing some of its appeal, with a concerning 8% decrease in satisfaction for Place dropping from 89% last year to 81% this year.
Pastamania Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Pastamania Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Pastamania is struggling to meet customer expectations, with a 20% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 76% last year to 56% this year.
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Aspect Rank
Pastamania Options for different visitors
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Pastamania Child-Friendly Conditions
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Pastamania Venue Congestion
Jul '23 — Jun '24
Singapore
Pastamania remains a consumer favourite, maintaining a consistent 34% satisfaction score in Venue Congestion aspect for both this year and last year.
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Aspect Rank
Pastamania Pricing
Pastamania is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 81% last year to 65% this year.
Pastamania Price
Jul '23 — Jun '24
Singapore
Pastamania is facing challenges in evolving its Price aspect, with a 15% decrease in customer satisfaction, dropping from 78% last year to 63% this year.
Satisfaction Score
Aspect Rank
Pastamania Service
Pastamania continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 78% to 81% this year.
Pastamania Dining Options
Jul '23 — Jun '24
Singapore
Pastamania has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Dining Options rising from 80% to 88% this year.
Satisfaction Score
Aspect Rank
Pastamania Waiting Time
Jul '23 — Jun '24
Singapore
Pastamania has shown an increase in Waiting Time, with a jump from 62% last year to an impressive 75% this year.
Satisfaction Score
Aspect Rank
Pastamania Order Processing
Jul '23 — Jun '24
Singapore
Pastamania continues to evolve, with a 8% increase in customer satisfaction of Order Processing, climbing from 51% last year to 59% this year.
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Aspect Rank
Pastamania Staff
Pastamania has successfully improved guest experience, as their "Staff" satisfaction score jumped from 84% last year to an 88% this year.
Pastamania Staff Friendliness
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Pastamania Staff Attentiveness
Jul '23 — Jun '24
Singapore
Pastamania is still the go-to place for customers, as their Staff Attentiveness score remains high at 67%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Pastamania Staff Members
Jul '23 — Jun '24
Singapore
Pastamania continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 80% to 81% this year.
Satisfaction Score
Aspect Rank
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