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Reporting period: Apr '23Mar '24

Pastamania Overview

10-100 Places
Restaurant

Brand Satisfaction

77%

Country Rank

Singapore
20 of 91

Category Rank

Restaurant
16 of 61

Rating Score

3.8

Sales Power

Sales Index

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Pastamania Brand Profile

Apr '23Mar '24

Singapore

Pastamania has a much lower satisfaction score for its Location compared to its other aspects. However, Pastamania has succeeded in its Staff aspect, with a 86% satisfaction score.

Staff
86%
1pp
Place
81%
6pp
Service
80%
2pp
Food and Drinks
69%
2pp
Pricing
64%
8pp
Location
0%
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Pastamania Food and Drinks

Pastamania has shown an increase in Food and Drinks, with a jump from 67% last year to an impressive 69% this year.

Pastamania Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 61
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Pastamania Food Quality

Apr '23Mar '24

Singapore

Pastamania continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 36% last year to 37% this year.

Satisfaction Score

37%
1pp

Aspect Rank

46 of 61
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Pastamania Menu Selection

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

50 of 61
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Pastamania Dishes

Apr '23Mar '24

Singapore

Pastamania has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 64% last year to an 67% this year.

Satisfaction Score

67%
3pp

Aspect Rank

34 of 61
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Pastamania Drinks

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

30 of 61
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Pastamania Cuisines

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

9 of 49
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Pastamania Location

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Pastamania Parking

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

15 of 34
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Pastamania Conveniently Situated

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

16 of 55
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Satisfaction Score

Aspect Rank

3 of 42
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Pastamania Transport Accessibility

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

11 of 22
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Pastamania Place

Pastamania is losing some of its appeal, with a concerning 6% decrease in satisfaction for Place dropping from 87% last year to 81% this year.

Satisfaction Score

Aspect Rank

22 of 61
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Pastamania Cleanliness and Hygiene

Apr '23Mar '24

Singapore

Pastamania is struggling to meet customer expectations, with a 22% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 80% last year to 58% this year.

Satisfaction Score

58%
22pp

Aspect Rank

16 of 61
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Pastamania Restrooms

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

12 of 39
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Pastamania Options for different visitors

Apr '23Mar '24

Singapore

Pastamania is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 59
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Pastamania Child-Friendly Conditions

Apr '23Mar '24

Singapore

Pastamania is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 57
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Pastamania Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

50 of 59
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Pastamania Venue Congestion

Apr '23Mar '24

Singapore

Pastamania is losing its edge, with a noticeable decrease in guest satisfaction in Venue Congestion aspect, down from 56% last year to 35% this year.

Satisfaction Score

35%
21pp

Aspect Rank

7 of 61
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Pastamania Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

38 of 61
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Pastamania Pricing

Pastamania is facing challenges in evolving its Pricing aspect, with a 8% decrease in customer satisfaction, dropping from 72% last year to 64% this year.

Pastamania Price

Apr '23Mar '24

Singapore

Pastamania is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Price aspect satisfaction score, dropping from 69% to 62% this year.

Satisfaction Score

62%
7pp

Aspect Rank

28 of 61
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Pastamania Promotions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

17 of 54
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Pastamania Service

Pastamania continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 78% to 80% this year.

Pastamania Billing and Payment

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

30 of 58
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Pastamania Opening Hours

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

57 of 58
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Pastamania Dining Options

Apr '23Mar '24

Singapore

Pastamania has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Dining Options rising from 80% to 88% this year.

Satisfaction Score

88%
8pp

Aspect Rank

14 of 61
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Pastamania Online Facilities

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

21 of 43
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Pastamania Waiting Time

Apr '23Mar '24

Singapore

Pastamania has shown an increase in Waiting Time, with a jump from 64% last year to an impressive 71% this year.

Satisfaction Score

71%
7pp

Aspect Rank

8 of 61
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Pastamania Order Processing

Apr '23Mar '24

Singapore

Pastamania is losing some of its appeal, with a concerning 8% decrease in satisfaction for Order Processing dropping from 59% last year to 51% this year.

Satisfaction Score

51%
8pp

Aspect Rank

13 of 61
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Pastamania Staff

Pastamania continues to evolve, with a 1% increase in customer satisfaction of Staff, climbing from 85% last year to 86% this year.

Pastamania Staff Competence

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

11 of 58
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Satisfaction Score

Aspect Rank

8 of 61
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Pastamania Staff Attentiveness

Apr '23Mar '24

Singapore

Pastamania remains a consumer favourite, maintaining a consistent 70% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

70%

Aspect Rank

7 of 58
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Pastamania Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

44 of 52
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Pastamania Staff Members

Apr '23Mar '24

Singapore

Pastamania is still the go-to place for customers, as their Staff Members score remains high at 77%, consistent with last year's score.

Satisfaction Score

77%

Aspect Rank

9 of 60
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