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Reporting period: Jul '23Jun '24

Paper Rice Overview

<10 Places
Restaurant

Brand Satisfaction

88%
2pp

Country Rank

Singapore
277 of 745

Category Rank

Restaurant
202 of 523

Rating Score

4.2

Sales Power

Sales Index

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Paper Rice Brand Profile

Jul '23Jun '24

Singapore

Paper Rice has a much lower satisfaction score for its Staff compared to its other aspects. However, Paper Rice has succeeded in its Place aspect, with a 96% satisfaction score.

Place
96%
1pp
Pricing
89%
1pp
Food and Drinks
87%
2pp
Service
86%
1pp
Location
83%
6pp
Staff
81%
7pp
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Paper Rice Satisfaction Trend

Jan '24Jun '24

Singapore

Paper Rice's brand satisfaction has increased compared to previous month and now stands at 90%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Paper Rice Food and Drinks

Paper Rice is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 89% last year to 87% this year.

Satisfaction Score

Aspect Rank

68 of 514
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Paper Rice Food Quality

Jul '23Jun '24

Singapore

Paper Rice is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 65% last year to 59% this year.

Satisfaction Score

59%
6pp

Aspect Rank

308 of 523
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Paper Rice Menu Selection

Jul '23Jun '24

Singapore

Use Realytics to know more about Paper Ricelink

Satisfaction Score

Aspect Rank

31 of 517
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Paper Rice Dishes

Jul '23Jun '24

Singapore

Paper Rice is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 83% last year to 80% this year.

Satisfaction Score

80%
3pp

Aspect Rank

346 of 523
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Paper Rice Drinks

Jul '23Jun '24

Singapore

Paper Rice is facing challenges in evolving its Drinks aspect, with a 4% decrease in customer satisfaction, dropping from 93% last year to 89% this year.

Satisfaction Score

89%
4pp

Aspect Rank

72 of 510
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Paper Rice Location

Paper Rice is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Location aspect satisfaction score, dropping from 89% to 83% this year.

Paper Rice Conveniently Situated

Jul '23Jun '24

Singapore

Paper Rice is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

187 of 394
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Paper Rice Place

Paper Rice is struggling to meet customer expectations. Use Realytics to know why

Paper Rice Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Paper Ricelink

Satisfaction Score

Aspect Rank

173 of 521
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Paper Rice Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Paper Rice has shown an increase in Cleanliness and Hygiene, with a jump from 69% last year to an impressive 78% this year.

Satisfaction Score

78%
9pp

Aspect Rank

72 of 508
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Paper Rice Comfort

Jul '23Jun '24

Singapore

Paper Rice continues to evolve, with a 9% increase in customer satisfaction of Comfort, climbing from 78% last year to 87% this year.

Satisfaction Score

87%
9pp

Aspect Rank

28 of 495
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Paper Rice Venue Congestion

Jul '23Jun '24

Singapore

Paper Rice is losing some of its appeal, with a concerning 48% decrease in satisfaction for Venue Congestion dropping from 73% last year to 25% this year.

Satisfaction Score

25%
48pp

Aspect Rank

50 of 510
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Satisfaction Score

Aspect Rank

8 of 501
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Paper Rice Pricing

Paper Rice has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 88% last year to an 89% this year.

Paper Rice Price

Jul '23Jun '24

Singapore

Paper Rice continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 88% to 89% this year.

Satisfaction Score

89%
1pp

Aspect Rank

89 of 523
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Paper Rice Service

Paper Rice is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 87% last year to 86% this year.

Satisfaction Score

Aspect Rank

111 of 523
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Paper Rice Waiting Time

Jul '23Jun '24

Singapore

Paper Rice has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Waiting Time rising from 77% to 85% this year.

Satisfaction Score

85%
8pp

Aspect Rank

54 of 519
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Paper Rice Staff

Paper Rice is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 88% last year to 81% this year.

Paper Rice Staff Friendliness

Jul '23Jun '24

Singapore

Paper Rice is facing challenges in evolving its Staff Friendliness aspect, with a 5% decrease in customer satisfaction, dropping from 93% last year to 88% this year.

Satisfaction Score

88%
5pp

Aspect Rank

346 of 523
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Paper Rice Staff Members

Jul '23Jun '24

Singapore

Paper Rice is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Staff Members aspect satisfaction score, dropping from 87% to 73% this year.

Satisfaction Score

73%
14pp

Aspect Rank

214 of 521
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