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Reporting period: Jul '23Jun '24

La Saigon Alexandra Overview

<10 Places
Restaurant

Brand Satisfaction

88%
7pp

Country Rank

Singapore
272 of 745

Category Rank

Restaurant
198 of 523

Rating Score

4.8

Sales Power

Sales Index

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La Saigon Alexandra Brand Profile

Jul '23Jun '24

Singapore

La Saigon Alexandra has a much lower satisfaction score for its Pricing compared to its other aspects. However, La Saigon Alexandra has succeeded in its Staff aspect, with a 94% satisfaction score.

Staff
94%
1pp
Service
92%
21pp
Place
88%
8pp
Food and Drinks
87%
7pp
Pricing
45%
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La Saigon Alexandra Satisfaction Trend

Jan '24Jun '24

Singapore

La Saigon Alexandra's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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La Saigon Alexandra Food and Drinks

La Saigon Alexandra has shown an increase in Food and Drinks, with a jump from 80% last year to an impressive 87% this year.

La Saigon Alexandra Food Quality

Jul '23Jun '24

Singapore

La Saigon Alexandra continues to evolve, with a 20% increase in customer satisfaction of Food Quality, climbing from 54% last year to 74% this year.

Satisfaction Score

74%
20pp

Aspect Rank

145 of 523
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La Saigon Alexandra Dishes

Jul '23Jun '24

Singapore

La Saigon Alexandra has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 76% last year to an 83% this year.

Satisfaction Score

83%
7pp

Aspect Rank

253 of 523
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La Saigon Alexandra Drinks

Jul '23Jun '24

Singapore

La Saigon Alexandra is losing some of its appeal, with a concerning 4% decrease in satisfaction for Drinks dropping from 94% last year to 90% this year.

Satisfaction Score

90%
4pp

Aspect Rank

66 of 510
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La Saigon Alexandra Place

La Saigon Alexandra continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 80% to 88% this year.

La Saigon Alexandra Atmosphere and Décor

Jul '23Jun '24

Singapore

La Saigon Alexandra is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

245 of 521
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La Saigon Alexandra Dining Area

Jul '23Jun '24

Singapore

La Saigon Alexandra remains a consumer favourite, maintaining a consistent 47% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

47%

Aspect Rank

27 of 501
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La Saigon Alexandra Pricing

La Saigon Alexandra is still the go-to place for customers, as their Pricing score remains high at 45%, consistent with last year's score.

La Saigon Alexandra Price

Jul '23Jun '24

Singapore

La Saigon Alexandra is struggling to meet customer expectations, with a 13% decrease in satisfaction in Price aspect, falling from 52% last year to 39% this year.

Satisfaction Score

39%
13pp

Aspect Rank

430 of 523
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La Saigon Alexandra Service

La Saigon Alexandra is one of the most promising brand to delight customers. Use Realytics to know more

La Saigon Alexandra Dining Options

Jul '23Jun '24

Singapore

Use Realytics to know more about La Saigon Alexandralink

Satisfaction Score

Aspect Rank

163 of 523
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La Saigon Alexandra Staff

La Saigon Alexandra is one of the most promising brand to delight customers. Use Realytics to know more

La Saigon Alexandra Staff Friendliness

Jul '23Jun '24

Singapore

Use Realytics to know more about La Saigon Alexandralink

Satisfaction Score

Aspect Rank

72 of 523
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La Saigon Alexandra Staff Members

Jul '23Jun '24

Singapore

Use Realytics to know more about La Saigon Alexandralink

Satisfaction Score

Aspect Rank

5 of 521
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