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Reporting period: Jul '23Jun '24

KTMW (KATONG MEI WEI) chicken rice tea-cafe Overview

<10 Places
Restaurant

Brand Satisfaction

93%
1pp

Country Rank

Singapore
84 of 745

Category Rank

Restaurant
62 of 523

Rating Score

4.7

Sales Power

Sales Index

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KTMW (KATONG MEI WEI) chicken rice tea-cafe Brand Profile

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe has a much lower satisfaction score for its Pricing compared to its other aspects. However, KTMW (KATONG MEI WEI) chicken rice tea-cafe has succeeded in its Staff aspect, with a 96% satisfaction score.

Staff
96%
Place
96%
3pp
Food and Drinks
94%
2pp
Service
93%
Pricing
72%
16pp
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Satisfaction Trend

Jan '24Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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KTMW (KATONG MEI WEI) chicken rice tea-cafe Food and Drinks

KTMW (KATONG MEI WEI) chicken rice tea-cafe is one of the most promising brand to delight customers. Use Realytics to know more

KTMW (KATONG MEI WEI) chicken rice tea-cafe Portion Size

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is losing some of its appeal, with a concerning 3% decrease in satisfaction for Portion Size dropping from 93% last year to 90% this year.

Satisfaction Score

90%
3pp

Aspect Rank

79 of 514
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Food Quality

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 83% last year to 73% this year.

Satisfaction Score

73%
10pp

Aspect Rank

157 of 523
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Menu Selection

Jul '23Jun '24

Singapore

Use Realytics to know more about KTMW (KATONG MEI WEI) chicken rice tea-cafelink

Satisfaction Score

Aspect Rank

82 of 517
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Satisfaction Score

Aspect Rank

15 of 523
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Drinks

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 94% last year to 82% this year.

Satisfaction Score

82%
12pp

Aspect Rank

100 of 510
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Place

KTMW (KATONG MEI WEI) chicken rice tea-cafe is one of the most promising brand to delight customers. Use Realytics to know more

KTMW (KATONG MEI WEI) chicken rice tea-cafe Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about KTMW (KATONG MEI WEI) chicken rice tea-cafelink

Satisfaction Score

Aspect Rank

53 of 521
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Cleanliness and Hygiene

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

16 of 508
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Comfort

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe remains a consumer favourite, maintaining a consistent 89% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

20 of 495
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Pricing

KTMW (KATONG MEI WEI) chicken rice tea-cafe is facing challenges in evolving its Pricing aspect, with a 16% decrease in customer satisfaction, dropping from 88% last year to 72% this year.

KTMW (KATONG MEI WEI) chicken rice tea-cafe Price

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is facing challenges in maintaining its customer experience, with a noticeable 18% decrease in their Price aspect satisfaction score, dropping from 82% to 64% this year.

Satisfaction Score

64%
18pp

Aspect Rank

267 of 523
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Service

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KTMW (KATONG MEI WEI) chicken rice tea-cafe Dining Options

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

227 of 523
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Waiting Time

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is still the go-to place for customers, as their Waiting Time score remains high at 82%, consistent with last year's score.

Satisfaction Score

82%

Aspect Rank

71 of 519
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Staff

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KTMW (KATONG MEI WEI) chicken rice tea-cafe Staff Friendliness

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

69 of 523
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KTMW (KATONG MEI WEI) chicken rice tea-cafe Staff Members

Jul '23Jun '24

Singapore

KTMW (KATONG MEI WEI) chicken rice tea-cafe is losing some of its appeal, with a concerning 20% decrease in satisfaction for Staff Members dropping from 100% last year to 80% this year.

Satisfaction Score

80%
20pp

Aspect Rank

183 of 521
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