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Reporting period: Jul '23Jun '24

Knots Cafe & Living (Pasir Panjang) Overview

<10 Places
Cafe

Brand Satisfaction

78%
8pp

Country Rank

Singapore
557 of 745

Category Rank

Cafe
53 of 84

Rating Score

4.1

Sales Power

Sales Index

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Knots Cafe & Living (Pasir Panjang) Brand Profile

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) has a much lower satisfaction score for its Pricing compared to its other aspects. However, Knots Cafe & Living (Pasir Panjang) has succeeded in its Place aspect, with a 91% satisfaction score.

Place
91%
3pp
Staff
85%
5pp
Food and Drinks
77%
7pp
Service
70%
14pp
Pricing
39%
12pp
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Knots Cafe & Living (Pasir Panjang) Satisfaction Trend

Jan '24Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang)'s brand satisfaction has increased compared to previous month and now stands at 88%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Knots Cafe & Living (Pasir Panjang) Food and Drinks

Knots Cafe & Living (Pasir Panjang) is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 84% last year to 77% this year.

Knots Cafe & Living (Pasir Panjang) Food Quality

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) is struggling to meet customer expectations, with a 33% decrease in satisfaction in Food Quality aspect, falling from 76% last year to 43% this year.

Satisfaction Score

43%
33pp

Aspect Rank

61 of 84
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Knots Cafe & Living (Pasir Panjang) Dishes

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) has shown an increase in Dishes, with a jump from 74% last year to an impressive 76% this year.

Satisfaction Score

76%
2pp

Aspect Rank

65 of 84
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Knots Cafe & Living (Pasir Panjang) Drinks

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) continues to evolve, with a 10% increase in customer satisfaction of Drinks, climbing from 79% last year to 89% this year.

Satisfaction Score

89%
10pp

Aspect Rank

25 of 84
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Knots Cafe & Living (Pasir Panjang) Place

Knots Cafe & Living (Pasir Panjang) is struggling to meet customer expectations. Use Realytics to know why

Knots Cafe & Living (Pasir Panjang) Atmosphere and Décor

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

43 of 84
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Knots Cafe & Living (Pasir Panjang) Venue Congestion

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) remains a consumer favourite, maintaining a consistent 46% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

46%

Aspect Rank

7 of 81
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Knots Cafe & Living (Pasir Panjang) Pricing

Knots Cafe & Living (Pasir Panjang) is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 51% last year to 39% this year.

Knots Cafe & Living (Pasir Panjang) Price

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) is facing challenges in evolving its Price aspect, with a 11% decrease in customer satisfaction, dropping from 51% last year to 40% this year.

Satisfaction Score

40%
11pp

Aspect Rank

53 of 84
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Knots Cafe & Living (Pasir Panjang) Service

Knots Cafe & Living (Pasir Panjang) is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Service aspect satisfaction score, dropping from 84% to 70% this year.

Knots Cafe & Living (Pasir Panjang) Staff

Knots Cafe & Living (Pasir Panjang) has successfully improved guest experience, as their "Staff" satisfaction score jumped from 80% last year to an 85% this year.

Knots Cafe & Living (Pasir Panjang) Staff Friendliness

Jul '23Jun '24

Singapore

Knots Cafe & Living (Pasir Panjang) is losing some of its appeal, with a concerning 11% decrease in satisfaction for Staff Friendliness dropping from 96% last year to 85% this year.

Satisfaction Score

85%
11pp

Aspect Rank

50 of 84
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