Kimly Coffeeshop Brand Profile
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop has a much lower satisfaction score for its Staff compared to its other aspects. However, Kimly Coffeeshop has succeeded in its Food and Drinks aspect, with a 59% satisfaction score.
Kimly Coffeeshop Satisfaction Trend
Jan '24 — Jun '24
Singapore
Kimly Coffeeshop's brand satisfaction has increased compared to previous month and now stands at 49%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Kimly Coffeeshop Food and Drinks
Kimly Coffeeshop is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 62% last year to 59% this year.
Kimly Coffeeshop Food Quality
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop has shown an increase in Food Quality, with a jump from 31% last year to an impressive 32% this year.
Satisfaction Score
Aspect Rank
Kimly Coffeeshop Dishes
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 60% last year to 61% this year.
Satisfaction Score
Aspect Rank
Kimly Coffeeshop Drinks
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop is struggling to meet customer expectations, with a 15% decrease in satisfaction in Drinks aspect, falling from 51% last year to 36% this year.
Satisfaction Score
Aspect Rank
Kimly Coffeeshop Place
Kimly Coffeeshop is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 63% last year to 43% this year.
Kimly Coffeeshop Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 20% decrease in customer satisfaction, dropping from 70% last year to 50% this year.
Satisfaction Score
Aspect Rank
Kimly Coffeeshop Pricing
Kimly Coffeeshop is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Pricing aspect satisfaction score, dropping from 54% to 50% this year.
Kimly Coffeeshop Price
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop is losing some of its appeal, with a concerning 6% decrease in satisfaction for Price dropping from 54% last year to 48% this year.
Satisfaction Score
Aspect Rank
Kimly Coffeeshop Service
Kimly Coffeeshop is struggling to meet customer expectations, with a 10% decrease in satisfaction in Service aspect, falling from 42% last year to 32% this year.
Kimly Coffeeshop Waiting Time
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 32% last year to an 44% this year.
Satisfaction Score
Aspect Rank
Kimly Coffeeshop Order Processing
Jul '23 — Jun '24
Singapore
Kimly Coffeeshop remains a consumer favourite, maintaining a consistent 27% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Kimly Coffeeshop Staff
Kimly Coffeeshop continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 22% to 25% this year.
Kimly Coffeeshop Staff Friendliness
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
