Realytics logo

Reporting period: Feb '23Jan '24

Kimly Coffeeshop Overview

10-100 Places
Coffee Shop

Brand Satisfaction

44%
10pp

Country Rank

Singapore
82 of 86

Category Rank

Coffee Shop
6 of 6

Rating Score

2.4

Sales Power

Sales Index

Realytics logo

Kimly Coffeeshop Brand Profile

Feb '23Jan '24

Singapore

Kimly Coffeeshop has a much lower satisfaction score for its Location compared to its other aspects. However, Kimly Coffeeshop has succeeded in its Food and Drinks aspect, with a 54% satisfaction score.

Food and Drinks
54%
7pp
Place
47%
12pp
Pricing
38%
26pp
Service
34%
2pp
Staff
20%
5pp
Location
0%
Realytics logo

Kimly Coffeeshop Food and Drinks

Kimly Coffeeshop is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 61% last year to 54% this year.

Kimly Coffeeshop Portion Size

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

6 of 6
Realytics logo

Kimly Coffeeshop Food Quality

Feb '23Jan '24

Singapore

Kimly Coffeeshop is struggling to meet customer expectations, with a 9% decrease in satisfaction in Food Quality aspect, falling from 41% last year to 32% this year.

Satisfaction Score

32%
9pp

Aspect Rank

4 of 6
Realytics logo

Kimly Coffeeshop Menu Selection

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

2 of 6
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Dishes

Feb '23Jan '24

Singapore

Kimly Coffeeshop has shown an increase in Dishes, with a jump from 55% last year to an impressive 58% this year.

Satisfaction Score

58%
3pp

Aspect Rank

6 of 6
Realytics logo

Kimly Coffeeshop Drinks

Feb '23Jan '24

Singapore

Kimly Coffeeshop is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 63% last year to 26% this year.

Satisfaction Score

26%
37pp

Aspect Rank

5 of 6
Realytics logo

Kimly Coffeeshop Cuisines

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

5 of 6
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Location

Use Realytics to know more about Kimly Coffeeshop

Kimly Coffeeshop Parking

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

3 of 6
Realytics logo

Kimly Coffeeshop Conveniently Situated

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

6 of 6
Realytics logo

Kimly Coffeeshop Ease to Find

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

3 of 3
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Place

Kimly Coffeeshop is facing challenges in evolving its Place aspect, with a 12% decrease in customer satisfaction, dropping from 59% last year to 47% this year.

Kimly Coffeeshop Atmosphere and Décor

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

5 of 6
Realytics logo

Kimly Coffeeshop Cleanliness and Hygiene

Feb '23Jan '24

Singapore

Kimly Coffeeshop is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 67% to 53% this year.

Satisfaction Score

53%
14pp

Aspect Rank

2 of 6
Realytics logo

Kimly Coffeeshop Restrooms

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

5 of 6
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Options for different visitors

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

5 of 6
Realytics logo

Kimly Coffeeshop Child-Friendly Conditions

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

6 of 6
Realytics logo

Kimly Coffeeshop Comfort

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

3 of 6
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Venue Congestion

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

6 of 6
Realytics logo

Kimly Coffeeshop Dining Area

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

6 of 6
Realytics logo

Kimly Coffeeshop Pricing

Kimly Coffeeshop is losing some of its appeal, with a concerning 26% decrease in satisfaction for Pricing dropping from 64% last year to 38% this year.

Kimly Coffeeshop Price

Feb '23Jan '24

Singapore

Kimly Coffeeshop is struggling to meet customer expectations, with a 25% decrease in satisfaction in Price aspect, falling from 63% last year to 38% this year.

Satisfaction Score

38%
25pp

Aspect Rank

6 of 6
Realytics logo

Kimly Coffeeshop Promotions

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

5 of 5
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Service

Kimly Coffeeshop is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 36% last year to 34% this year.

Kimly Coffeeshop Billing and Payment

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

5 of 6
Realytics logo

Kimly Coffeeshop Opening Hours

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

1 of 6
Realytics logo

Kimly Coffeeshop Dining Options

Feb '23Jan '24

Singapore

Kimly Coffeeshop is facing challenges in evolving its Dining Options aspect, with a 8% decrease in customer satisfaction, dropping from 50% last year to 42% this year.

Satisfaction Score

42%
8pp

Aspect Rank

5 of 6
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Online Facilities

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

4 of 4
Realytics logo

Kimly Coffeeshop Waiting Time

Feb '23Jan '24

Singapore

Kimly Coffeeshop continues to evolve, with a 17% increase in customer satisfaction of Waiting Time, climbing from 25% last year to 42% this year.

Satisfaction Score

42%
17pp

Aspect Rank

3 of 6
Realytics logo

Kimly Coffeeshop Order Processing

Feb '23Jan '24

Singapore

Kimly Coffeeshop remains a consumer favourite, maintaining a consistent 21% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

21%

Aspect Rank

3 of 6
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Staff

Kimly Coffeeshop is struggling to meet customer expectations. Use Realytics to know why

Kimly Coffeeshop Staff Competence

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

6 of 6
Realytics logo

Satisfaction Score

Aspect Rank

5 of 6
Realytics logo

Kimly Coffeeshop Staff Attentiveness

Feb '23Jan '24

Singapore

Use Realytics to know more about Kimly Coffeeshoplink

Satisfaction Score

Aspect Rank

3 of 6
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Kimly Coffeeshop Staff Members

Feb '23Jan '24

Singapore

Kimly Coffeeshop is still the go-to place for customers, as their Staff Members score remains high at 38%, consistent with last year's score.

Satisfaction Score

38%

Aspect Rank

1 of 6
Realytics logo