Killiney Brand Profile
Jul '23 — Jun '24
Singapore
Killiney has a much lower satisfaction score for its Staff compared to its other aspects. However, Killiney has succeeded in its Food and Drinks aspect, with a 69% satisfaction score.
Killiney Satisfaction Trend
Jan '24 — Jun '24
Singapore
Killiney's brand satisfaction has decreased compared to previous month and now stands at 58%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Killiney Food and Drinks
Killiney has shown an increase in Food and Drinks, with a jump from 67% last year to an impressive 69% this year.
Killiney Food Quality
Jul '23 — Jun '24
Singapore
Killiney is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food Quality dropping from 41% last year to 30% this year.
Satisfaction Score
Aspect Rank
Killiney Dishes
Jul '23 — Jun '24
Singapore
Killiney continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 64% last year to 69% this year.
Satisfaction Score
Aspect Rank
Killiney Drinks
Jul '23 — Jun '24
Singapore
Killiney has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 76% last year to an 84% this year.
Satisfaction Score
Aspect Rank
Killiney Place
Killiney continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 53% to 62% this year.
Killiney Pricing
Killiney has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Pricing rising from 58% to 61% this year.
Killiney Price
Jul '23 — Jun '24
Singapore
Killiney has shown an increase in Price, with a jump from 57% last year to an impressive 59% this year.
Satisfaction Score
Aspect Rank
Killiney Service
Killiney continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 58% last year to 62% this year.
Killiney Dining Options
Jul '23 — Jun '24
Singapore
Killiney has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 81% last year to an 89% this year.
Satisfaction Score
Aspect Rank
Killiney Waiting Time
Jul '23 — Jun '24
Singapore
Killiney is struggling to meet customer expectations, with a 11% decrease in satisfaction in Waiting Time aspect, falling from 54% last year to 43% this year.
Satisfaction Score
Aspect Rank
Killiney Staff
Killiney continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 47% to 53% this year.
Killiney Staff Friendliness
Jul '23 — Jun '24
Singapore
Killiney remains a consumer favourite, maintaining a consistent 57% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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