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Reporting period: Feb '23Jan '24

Kam's Roast Express (ION) 甘牌燒味 Overview

<10 Places
Restaurant

Brand Satisfaction

82%
18pp

Country Rank

Singapore
264 of 433

Category Rank

Restaurant
193 of 316

Rating Score

4.3

Sales Power

Sales Index

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Kam's Roast Express (ION) 甘牌燒味 Brand Profile

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 has a much lower satisfaction score for its Place compared to its other aspects. However, Kam's Roast Express (ION) 甘牌燒味 has succeeded in its Service aspect, with a 89% satisfaction score.

Service
89%
5pp
Staff
85%
15pp
Food and Drinks
82%
19pp
Pricing
48%
Location
0%
Place
0%
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Kam's Roast Express (ION) 甘牌燒味 Food and Drinks

Kam's Roast Express (ION) 甘牌燒味 has shown an increase in Food and Drinks, with a jump from 63% last year to an impressive 82% this year.

Kam's Roast Express (ION) 甘牌燒味 Portion Size

Feb '23Jan '24

Singapore

Use Realytics to know more about Kam's Roast Express (ION) 甘牌燒味link

Satisfaction Score

Aspect Rank

210 of 313
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Kam's Roast Express (ION) 甘牌燒味 Food Quality

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 continues to evolve, with a 24% increase in customer satisfaction of Food Quality, climbing from 49% last year to 73% this year.

Satisfaction Score

73%
24pp

Aspect Rank

121 of 316
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Kam's Roast Express (ION) 甘牌燒味 Menu Selection

Feb '23Jan '24

Singapore

Use Realytics to know more about Kam's Roast Express (ION) 甘牌燒味link

Satisfaction Score

Aspect Rank

285 of 315
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Kam's Roast Express (ION) 甘牌燒味 Dishes

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 56% last year to an 78% this year.

Satisfaction Score

78%
22pp

Aspect Rank

227 of 316
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Kam's Roast Express (ION) 甘牌燒味 Drinks

Feb '23Jan '24

Singapore

Use Realytics to know more about Kam's Roast Express (ION) 甘牌燒味link

Satisfaction Score

Aspect Rank

175 of 312
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Kam's Roast Express (ION) 甘牌燒味 Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

207 of 249
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Kam's Roast Express (ION) 甘牌燒味 Location

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Kam's Roast Express (ION) 甘牌燒味 Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

19 of 103
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Kam's Roast Express (ION) 甘牌燒味 Place

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Kam's Roast Express (ION) 甘牌燒味 Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

268 of 316
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Kam's Roast Express (ION) 甘牌燒味 Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

81 of 305
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Kam's Roast Express (ION) 甘牌燒味 Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

214 of 310
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Kam's Roast Express (ION) 甘牌燒味 Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

130 of 259
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Kam's Roast Express (ION) 甘牌燒味 Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

118 of 301
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Kam's Roast Express (ION) 甘牌燒味 Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

136 of 306
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Kam's Roast Express (ION) 甘牌燒味 Pricing

Kam's Roast Express (ION) 甘牌燒味 remains a consumer favourite, maintaining a consistent 48% satisfaction score in Pricing aspect for both this year and last year.

Kam's Roast Express (ION) 甘牌燒味 Price

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 31% to 44% this year.

Satisfaction Score

44%
13pp

Aspect Rank

247 of 316
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Kam's Roast Express (ION) 甘牌燒味 Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

176 of 260
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Kam's Roast Express (ION) 甘牌燒味 Service

Kam's Roast Express (ION) 甘牌燒味 has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Service rising from 84% to 89% this year.

Kam's Roast Express (ION) 甘牌燒味 Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

19 of 179
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Kam's Roast Express (ION) 甘牌燒味 Dining Options

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 is still the go-to place for customers, as their Dining Options score remains high at 85%, consistent with last year's score.

Satisfaction Score

85%

Aspect Rank

170 of 316
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Kam's Roast Express (ION) 甘牌燒味 Waiting Time

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 remains a consumer favourite, maintaining a consistent 89% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

26 of 316
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Kam's Roast Express (ION) 甘牌燒味 Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

275 of 316
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Kam's Roast Express (ION) 甘牌燒味 Staff

Kam's Roast Express (ION) 甘牌燒味 has shown an increase in Staff, with a jump from 70% last year to an impressive 85% this year.

Kam's Roast Express (ION) 甘牌燒味 Staff Competence

Feb '23Jan '24

Singapore

Use Realytics to know more about Kam's Roast Express (ION) 甘牌燒味link

Satisfaction Score

Aspect Rank

190 of 237
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Kam's Roast Express (ION) 甘牌燒味 Staff Friendliness

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

171 of 316
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Kam's Roast Express (ION) 甘牌燒味 Staff Attentiveness

Feb '23Jan '24

Singapore

Use Realytics to know more about Kam's Roast Express (ION) 甘牌燒味link

Satisfaction Score

Aspect Rank

234 of 303
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Kam's Roast Express (ION) 甘牌燒味 Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

90 of 159
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Kam's Roast Express (ION) 甘牌燒味 Staff Members

Feb '23Jan '24

Singapore

Kam's Roast Express (ION) 甘牌燒味 is still the go-to place for customers, as their Staff Members score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

151 of 316
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