Kam's Roast Express (ION) 甘牌燒味 Brand Profile
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 has a much lower satisfaction score for its Pricing compared to its other aspects. However, Kam's Roast Express (ION) 甘牌燒味 has succeeded in its Service aspect, with a 89% satisfaction score.
Kam's Roast Express (ION) 甘牌燒味 Satisfaction Trend
Jan '24 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Kam's Roast Express (ION) 甘牌燒味 Food and Drinks
Kam's Roast Express (ION) 甘牌燒味 has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 85% this year.
Kam's Roast Express (ION) 甘牌燒味 Portion Size
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 remains a consumer favourite, maintaining a consistent 60% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
Kam's Roast Express (ION) 甘牌燒味 Food Quality
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 continues to evolve, with a 20% increase in customer satisfaction of Food Quality, climbing from 50% last year to 70% this year.
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Aspect Rank
Kam's Roast Express (ION) 甘牌燒味 Dishes
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 75% last year to an 80% this year.
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Aspect Rank
Kam's Roast Express (ION) 甘牌燒味 Place
Kam's Roast Express (ION) 甘牌燒味 is still the go-to place for customers, as their Place score remains high at 73%, consistent with last year's score.
Kam's Roast Express (ION) 甘牌燒味 Pricing
Kam's Roast Express (ION) 甘牌燒味 continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 38% to 45% this year.
Kam's Roast Express (ION) 甘牌燒味 Price
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 has demonstrated resilience in the industry, with a 9% increase in customer satisfaction for Price rising from 34% to 43% this year.
Satisfaction Score
Aspect Rank
Kam's Roast Express (ION) 甘牌燒味 Service
Kam's Roast Express (ION) 甘牌燒味 has shown an increase in Service, with a jump from 83% last year to an impressive 89% this year.
Kam's Roast Express (ION) 甘牌燒味 Dining Options
Jul '23 — Jun '24
Singapore
Satisfaction Score
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Kam's Roast Express (ION) 甘牌燒味 Waiting Time
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 continues to evolve, with a 16% increase in customer satisfaction of Waiting Time, climbing from 65% last year to 81% this year.
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Aspect Rank
Kam's Roast Express (ION) 甘牌燒味 Order Processing
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 remains a consumer favourite, maintaining a consistent 41% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Kam's Roast Express (ION) 甘牌燒味 Staff
Kam's Roast Express (ION) 甘牌燒味 has successfully improved guest experience, as their "Staff" satisfaction score jumped from 83% last year to an 86% this year.
Kam's Roast Express (ION) 甘牌燒味 Staff Friendliness
Jul '23 — Jun '24
Singapore
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Kam's Roast Express (ION) 甘牌燒味 Staff Attentiveness
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 is still the go-to place for customers, as their Staff Attentiveness score remains high at 81%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Kam's Roast Express (ION) 甘牌燒味 Staff Members
Jul '23 — Jun '24
Singapore
Kam's Roast Express (ION) 甘牌燒味 remains a consumer favourite, maintaining a consistent 71% satisfaction score in Staff Members aspect for both this year and last year.
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