Jianghu Hotpot 九门江湖火锅 Brand Profile
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 has a much lower satisfaction score for its Food and Drinks compared to its other aspects. However, Jianghu Hotpot 九门江湖火锅 has succeeded in its Service aspect, with a 88% satisfaction score.
Jianghu Hotpot 九门江湖火锅 Food and Drinks
Jianghu Hotpot 九门江湖火锅 is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 82% last year to 76% this year.
Jianghu Hotpot 九门江湖火锅 Portion Size
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 remains a consumer favourite, maintaining a consistent 50% satisfaction score in Portion Size aspect for both this year and last year.
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Jianghu Hotpot 九门江湖火锅 Food Quality
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 has shown an increase in Food Quality, with a jump from 58% last year to an impressive 63% this year.
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Jianghu Hotpot 九门江湖火锅 Menu Selection
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 is still the go-to place for customers, as their Menu Selection score remains high at 67%, consistent with last year's score.
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Jianghu Hotpot 九门江湖火锅 Dishes
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 is struggling to meet customer expectations, with a 11% decrease in satisfaction in Dishes aspect, falling from 83% last year to 72% this year.
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Jianghu Hotpot 九门江湖火锅 Drinks
Aug '23 — Jul '24
Singapore
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Jianghu Hotpot 九门江湖火锅 Service
Jianghu Hotpot 九门江湖火锅 remains a consumer favourite, maintaining a consistent 88% satisfaction score in Service aspect for both this year and last year.
Jianghu Hotpot 九门江湖火锅 Dining Options
Aug '23 — Jul '24
Singapore
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Jianghu Hotpot 九门江湖火锅 Waiting Time
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 76% last year to 68% this year.
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Jianghu Hotpot 九门江湖火锅 Order Processing
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.
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Jianghu Hotpot 九门江湖火锅 Staff
Jianghu Hotpot 九门江湖火锅 is facing challenges in evolving its Staff aspect, with a 4% decrease in customer satisfaction, dropping from 90% last year to 86% this year.
Jianghu Hotpot 九门江湖火锅 Staff Friendliness
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 is facing challenges in maintaining its customer experience, with a noticeable 22% decrease in their Staff Friendliness aspect satisfaction score, dropping from 100% to 78% this year.
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Jianghu Hotpot 九门江湖火锅 Staff Attentiveness
Aug '23 — Jul '24
Singapore
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Jianghu Hotpot 九门江湖火锅 Staff Members
Aug '23 — Jul '24
Singapore
Jianghu Hotpot 九门江湖火锅 continues to evolve, with a 4% increase in customer satisfaction of Staff Members, climbing from 84% last year to 88% this year.
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