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Reporting period: Jul '23Jun '24

Go-Ang Pratunam Chicken Rice (VivoCity) Overview

<10 Places
Restaurant

Brand Satisfaction

91%
11pp

Country Rank

Singapore
160 of 745

Category Rank

Restaurant
117 of 523

Rating Score

4.5

Sales Power

Sales Index

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Go-Ang Pratunam Chicken Rice (VivoCity) Brand Profile

Jul '23Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity) has a much lower satisfaction score for its Place compared to its other aspects. However, Go-Ang Pratunam Chicken Rice (VivoCity) has succeeded in its Food and Drinks aspect, with a 94% satisfaction score.

Food and Drinks
94%
14pp
Pricing
89%
Service
89%
11pp
Staff
87%
7pp
Place
85%
7pp
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Go-Ang Pratunam Chicken Rice (VivoCity) Satisfaction Trend

Jan '24Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity)'s brand satisfaction has decreased compared to previous month and now stands at 96%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Go-Ang Pratunam Chicken Rice (VivoCity) Food and Drinks

Go-Ang Pratunam Chicken Rice (VivoCity) is one of the most promising brand to delight customers. Use Realytics to know more

Go-Ang Pratunam Chicken Rice (VivoCity) Portion Size

Jul '23Jun '24

Singapore

Use Realytics to know more about Go-Ang Pratunam Chicken Rice (VivoCity)link

Satisfaction Score

Aspect Rank

19 of 514
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Go-Ang Pratunam Chicken Rice (VivoCity) Food Quality

Jul '23Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity) has shown an increase in Food Quality, with a jump from 51% last year to an impressive 69% this year.

Satisfaction Score

69%
18pp

Aspect Rank

197 of 523
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Go-Ang Pratunam Chicken Rice (VivoCity) Menu Selection

Jul '23Jun '24

Singapore

Use Realytics to know more about Go-Ang Pratunam Chicken Rice (VivoCity)link

Satisfaction Score

Aspect Rank

51 of 517
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Satisfaction Score

Aspect Rank

36 of 523
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Go-Ang Pratunam Chicken Rice (VivoCity) Place

Go-Ang Pratunam Chicken Rice (VivoCity) continues to evolve, with a 7% increase in customer satisfaction of Place, climbing from 78% last year to 85% this year.

Go-Ang Pratunam Chicken Rice (VivoCity) Atmosphere and Décor

Jul '23Jun '24

Singapore

Use Realytics to know more about Go-Ang Pratunam Chicken Rice (VivoCity)link

Satisfaction Score

Aspect Rank

302 of 521
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Go-Ang Pratunam Chicken Rice (VivoCity) Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity) remains a consumer favourite, maintaining a consistent 86% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

59 of 508
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Go-Ang Pratunam Chicken Rice (VivoCity) Pricing

Go-Ang Pratunam Chicken Rice (VivoCity) is still the go-to place for customers, as their Pricing score remains high at 89%, consistent with last year's score.

Go-Ang Pratunam Chicken Rice (VivoCity) Price

Jul '23Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity) is losing some of its appeal, with a concerning 3% decrease in satisfaction for Price dropping from 92% last year to 89% this year.

Satisfaction Score

89%
3pp

Aspect Rank

95 of 523
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Go-Ang Pratunam Chicken Rice (VivoCity) Service

Go-Ang Pratunam Chicken Rice (VivoCity) has successfully improved guest experience, as their "Service" satisfaction score jumped from 78% last year to an 89% this year.

Go-Ang Pratunam Chicken Rice (VivoCity) Dining Options

Jul '23Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity) remains a consumer favourite, maintaining a consistent 82% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

82%

Aspect Rank

306 of 523
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Go-Ang Pratunam Chicken Rice (VivoCity) Waiting Time

Jul '23Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity) continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 69% to 78% this year.

Satisfaction Score

78%
9pp

Aspect Rank

91 of 519
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Go-Ang Pratunam Chicken Rice (VivoCity) Staff

Go-Ang Pratunam Chicken Rice (VivoCity) has demonstrated resilience in the industry, with a 7% increase in customer satisfaction for Staff rising from 80% to 87% this year.

Go-Ang Pratunam Chicken Rice (VivoCity) Staff Friendliness

Jul '23Jun '24

Singapore

Go-Ang Pratunam Chicken Rice (VivoCity) is struggling to meet customer expectations, with a 7% decrease in satisfaction in Staff Friendliness aspect, falling from 91% last year to 84% this year.

Satisfaction Score

84%
7pp

Aspect Rank

375 of 523
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Go-Ang Pratunam Chicken Rice (VivoCity) Staff Members

Jul '23Jun '24

Singapore

Use Realytics to know more about Go-Ang Pratunam Chicken Rice (VivoCity)link

Satisfaction Score

Aspect Rank

107 of 521
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