Genki Sushi Brand Profile
Jul '23 — Jun '24
Singapore
Genki Sushi has a much lower satisfaction score for its Place compared to its other aspects. However, Genki Sushi has succeeded in its Food and Drinks aspect, with a 68% satisfaction score.
Genki Sushi Satisfaction Trend
Jan '24 — Jun '24
Singapore
Genki Sushi's brand satisfaction has decreased compared to previous month and now stands at 63%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Genki Sushi Food and Drinks
Genki Sushi has shown an increase in Food and Drinks, with a jump from 66% last year to an impressive 68% this year.
Genki Sushi Food Quality
Jul '23 — Jun '24
Singapore
Genki Sushi is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food Quality dropping from 49% last year to 46% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Menu Selection
Jul '23 — Jun '24
Singapore
Genki Sushi remains a consumer favourite, maintaining a consistent 50% satisfaction score in Menu Selection aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Genki Sushi Dishes
Jul '23 — Jun '24
Singapore
Genki Sushi continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 66% last year to 68% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Place
Genki Sushi is struggling to meet customer expectations, with a 7% decrease in satisfaction in Place aspect, falling from 58% last year to 51% this year.
Genki Sushi Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Genki Sushi is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 59% last year to 45% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Venue Congestion
Jul '23 — Jun '24
Singapore
Genki Sushi is facing challenges in evolving its Venue Congestion aspect, with a 3% decrease in customer satisfaction, dropping from 33% last year to 30% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Pricing
Genki Sushi is still the go-to place for customers, as their Pricing score remains high at 67%, consistent with last year's score.
Genki Sushi Price
Jul '23 — Jun '24
Singapore
Genki Sushi has successfully improved guest experience, as their "Price" satisfaction score jumped from 65% last year to an 66% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Service
Genki Sushi continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 54% to 62% this year.
Genki Sushi Dining Options
Jul '23 — Jun '24
Singapore
Genki Sushi has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Dining Options rising from 71% to 73% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Waiting Time
Jul '23 — Jun '24
Singapore
Genki Sushi has shown an increase in Waiting Time, with a jump from 52% last year to an impressive 57% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Order Processing
Jul '23 — Jun '24
Singapore
Genki Sushi continues to evolve, with a 20% increase in customer satisfaction of Order Processing, climbing from 33% last year to 53% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Staff
Genki Sushi has successfully improved guest experience, as their "Staff" satisfaction score jumped from 54% last year to an 63% this year.
Genki Sushi Staff Friendliness
Jul '23 — Jun '24
Singapore
Genki Sushi continues to improve, with a notable increase in customer satisfaction for their Staff Friendliness aspect, rising from 59% to 75% this year.
Satisfaction Score
Aspect Rank
Genki Sushi Staff Members
Jul '23 — Jun '24
Singapore
Genki Sushi remains a consumer favourite, maintaining a consistent 56% satisfaction score in Staff Members aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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