Galangal Overview

Galangal is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food Quality dropping from 78% last year to 63% this year.

Galangal has shown an increase in Dishes, with a jump from 88% last year to an impressive 90% this year.

Galangal remains a consumer favourite, maintaining a consistent 88% satisfaction score in Drinks aspect for both this year and last year.

Galangal remains a consumer favourite, maintaining a consistent 31% satisfaction score in Dining Area aspect for both this year and last year.

Galangal is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.

Galangal remains a consumer favourite, maintaining a consistent 83% satisfaction score in Waiting Time aspect for both this year and last year.

Galangal is struggling to meet customer expectations, with a 10% decrease in satisfaction in Staff Members aspect, falling from 100% last year to 90% this year.