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Reporting period: Feb '23Jan '24

Etna Italian Restaurant (Duxton) Overview

<10 Places
Restaurant

Brand Satisfaction

80%
1pp

Country Rank

Singapore
444 of 711

Category Rank

Restaurant
317 of 501

Rating Score

4.3

Sales Power

Sales Index

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Etna Italian Restaurant (Duxton) Brand Profile

Feb '23Jan '24

Singapore

Etna Italian Restaurant (Duxton) has a much lower satisfaction score for its Pricing compared to its other aspects. However, Etna Italian Restaurant (Duxton) has succeeded in its Staff aspect, with a 87% satisfaction score.

Staff
87%
4pp
Food and Drinks
80%
2pp
Service
76%
10pp
Place
72%
7pp
Location
0%
Pricing
0%
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Etna Italian Restaurant (Duxton) Food and Drinks

Etna Italian Restaurant (Duxton) is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 82% last year to 80% this year.

Etna Italian Restaurant (Duxton) Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

389 of 495
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Etna Italian Restaurant (Duxton) Food Quality

Feb '23Jan '24

Singapore

Etna Italian Restaurant (Duxton) has shown an increase in Food Quality, with a jump from 64% last year to an impressive 65% this year.

Satisfaction Score

65%
1pp

Aspect Rank

292 of 502
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Etna Italian Restaurant (Duxton) Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

209 of 502
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Etna Italian Restaurant (Duxton) Dishes

Feb '23Jan '24

Singapore

Etna Italian Restaurant (Duxton) continues to evolve, with a 2% increase in customer satisfaction of Dishes, climbing from 76% last year to 78% this year.

Satisfaction Score

78%
2pp

Aspect Rank

350 of 502
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Etna Italian Restaurant (Duxton) Drinks

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

240 of 494
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Etna Italian Restaurant (Duxton) Cuisines

Feb '23Jan '24

Singapore

Etna Italian Restaurant (Duxton) is struggling to meet customer expectations, with a 8% decrease in satisfaction in Cuisines aspect, falling from 97% last year to 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

97 of 415
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Etna Italian Restaurant (Duxton) Location

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Etna Italian Restaurant (Duxton) Conveniently Situated

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

214 of 383
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Etna Italian Restaurant (Duxton) Views and Surroundings

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

267 of 314
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Etna Italian Restaurant (Duxton) Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 179
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Etna Italian Restaurant (Duxton) Place

Etna Italian Restaurant (Duxton) has successfully improved guest experience, as their "Place" satisfaction score jumped from 65% last year to an 72% this year.

Etna Italian Restaurant (Duxton) Atmosphere and Décor

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

387 of 499
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Etna Italian Restaurant (Duxton) Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

97 of 489
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Etna Italian Restaurant (Duxton) Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

323 of 492
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Etna Italian Restaurant (Duxton) Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

319 of 394
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Etna Italian Restaurant (Duxton) Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

64 of 484
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Etna Italian Restaurant (Duxton) Venue Congestion

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

134 of 492
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Etna Italian Restaurant (Duxton) Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

49 of 471
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Etna Italian Restaurant (Duxton) Work and study friendly

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

21 of 139
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Etna Italian Restaurant (Duxton) Pricing

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Etna Italian Restaurant (Duxton) Price

Feb '23Jan '24

Singapore

Etna Italian Restaurant (Duxton) continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 53% to 71% this year.

Satisfaction Score

71%
18pp

Aspect Rank

212 of 502
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Etna Italian Restaurant (Duxton) Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

140 of 424
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Etna Italian Restaurant (Duxton) Service

Etna Italian Restaurant (Duxton) is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 86% last year to 76% this year.

Etna Italian Restaurant (Duxton) Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

10 of 365
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Etna Italian Restaurant (Duxton) Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

21 of 293
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Etna Italian Restaurant (Duxton) Dining Options

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

364 of 501
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Etna Italian Restaurant (Duxton) Online Facilities

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

233 of 290
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Etna Italian Restaurant (Duxton) Waiting Time

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

405 of 502
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Etna Italian Restaurant (Duxton) Order Processing

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

232 of 501
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Etna Italian Restaurant (Duxton) Staff

Etna Italian Restaurant (Duxton) has demonstrated resilience in the industry, with a 4% increase in customer satisfaction for Staff rising from 83% to 87% this year.

Etna Italian Restaurant (Duxton) Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

67 of 376
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Etna Italian Restaurant (Duxton) Staff Friendliness

Feb '23Jan '24

Singapore

Etna Italian Restaurant (Duxton) remains a consumer favourite, maintaining a consistent 90% satisfaction score in Staff Friendliness aspect for both this year and last year.

Satisfaction Score

90%

Aspect Rank

284 of 502
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Etna Italian Restaurant (Duxton) Staff Attentiveness

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

114 of 485
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Etna Italian Restaurant (Duxton) Staff Members

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

390 of 500
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