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Reporting period: Jul '23Jun '24

Etna Italian Restaurant (Duxton) Overview

<10 Places
Restaurant

Brand Satisfaction

86%
2pp

Country Rank

Singapore
348 of 745

Category Rank

Restaurant
253 of 523

Rating Score

4.5

Sales Power

Sales Index

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Etna Italian Restaurant (Duxton) Brand Profile

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) has a much lower satisfaction score for its Pricing compared to its other aspects. However, Etna Italian Restaurant (Duxton) has succeeded in its Staff aspect, with a 89% satisfaction score.

Staff
89%
3pp
Food and Drinks
86%
Service
86%
1pp
Place
84%
20pp
Pricing
81%
16pp
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Etna Italian Restaurant (Duxton) Satisfaction Trend

Jan '24Jun '24

Singapore

Etna Italian Restaurant (Duxton)'s brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Etna Italian Restaurant (Duxton) Food and Drinks

Etna Italian Restaurant (Duxton) remains a consumer favourite, maintaining a consistent 86% satisfaction score in Food and Drinks aspect for both this year and last year.

Etna Italian Restaurant (Duxton) Food Quality

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food Quality dropping from 68% last year to 59% this year.

Satisfaction Score

59%
9pp

Aspect Rank

309 of 523
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Etna Italian Restaurant (Duxton) Dishes

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) has shown an increase in Dishes, with a jump from 84% last year to an impressive 85% this year.

Satisfaction Score

85%
1pp

Aspect Rank

208 of 523
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Etna Italian Restaurant (Duxton) Drinks

Jul '23Jun '24

Singapore

Use Realytics to know more about Etna Italian Restaurant (Duxton)link

Satisfaction Score

Aspect Rank

60 of 510
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Satisfaction Score

Aspect Rank

30 of 432
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Etna Italian Restaurant (Duxton) Place

Etna Italian Restaurant (Duxton) continues to evolve, with a 20% increase in customer satisfaction of Place, climbing from 64% last year to 84% this year.

Etna Italian Restaurant (Duxton) Atmosphere and Décor

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

350 of 521
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Etna Italian Restaurant (Duxton) Pricing

Etna Italian Restaurant (Duxton) has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 65% last year to an 81% this year.

Etna Italian Restaurant (Duxton) Price

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 57% to 79% this year.

Satisfaction Score

79%
22pp

Aspect Rank

167 of 523
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Etna Italian Restaurant (Duxton) Service

Etna Italian Restaurant (Duxton) has demonstrated resilience in the industry, with a 1% increase in customer satisfaction for Service rising from 85% to 86% this year.

Etna Italian Restaurant (Duxton) Dining Options

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) is struggling to meet customer expectations, with a 8% decrease in satisfaction in Dining Options aspect, falling from 97% last year to 89% this year.

Satisfaction Score

89%
8pp

Aspect Rank

260 of 523
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Etna Italian Restaurant (Duxton) Order Processing

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) is still the go-to place for customers, as their Order Processing score remains high at 62%, consistent with last year's score.

Satisfaction Score

62%

Aspect Rank

97 of 521
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Etna Italian Restaurant (Duxton) Staff

Etna Italian Restaurant (Duxton) has shown an increase in Staff, with a jump from 86% last year to an impressive 89% this year.

Etna Italian Restaurant (Duxton) Staff Friendliness

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 91% last year to 84% this year.

Satisfaction Score

84%
7pp

Aspect Rank

373 of 523
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Etna Italian Restaurant (Duxton) Staff Attentiveness

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) remains a consumer favourite, maintaining a consistent 89% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

89%

Aspect Rank

115 of 484
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Etna Italian Restaurant (Duxton) Staff Members

Jul '23Jun '24

Singapore

Etna Italian Restaurant (Duxton) is still the go-to place for customers, as their Staff Members score remains high at 76%, consistent with last year's score.

Satisfaction Score

76%

Aspect Rank

206 of 521
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