Encik Tan Brand Profile
Jul '23 — Jun '24
Singapore
Encik Tan has a much lower satisfaction score for its Staff compared to its other aspects. However, Encik Tan has succeeded in its Pricing aspect, with a 83% satisfaction score.
Encik Tan Satisfaction Trend
Jan '24 — Jun '24
Singapore
Encik Tan's brand satisfaction has decreased compared to previous month and now stands at 40%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Encik Tan Food and Drinks
Encik Tan is losing some of its appeal, with a concerning 4% decrease in satisfaction for Food and Drinks dropping from 59% last year to 55% this year.
Encik Tan Food Quality
Jul '23 — Jun '24
Singapore
Encik Tan is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 28% last year to 27% this year.
Satisfaction Score
Aspect Rank
Encik Tan Dishes
Jul '23 — Jun '24
Singapore
Encik Tan is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 55% last year to 53% this year.
Satisfaction Score
Aspect Rank
Encik Tan Place
Encik Tan is facing challenges in evolving its Place aspect, with a 13% decrease in customer satisfaction, dropping from 53% last year to 40% this year.
Encik Tan Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
Encik Tan is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 58% to 44% this year.
Satisfaction Score
Aspect Rank
Encik Tan Pricing
Encik Tan has shown an increase in Pricing, with a jump from 80% last year to an impressive 83% this year.
Encik Tan Price
Jul '23 — Jun '24
Singapore
Encik Tan continues to evolve, with a 3% increase in customer satisfaction of Price, climbing from 80% last year to 83% this year.
Satisfaction Score
Aspect Rank
Encik Tan Service
Encik Tan is losing some of its appeal, with a concerning 1% decrease in satisfaction for Service dropping from 41% last year to 40% this year.
Encik Tan Waiting Time
Jul '23 — Jun '24
Singapore
Encik Tan has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 55% last year to an 56% this year.
Satisfaction Score
Aspect Rank
Encik Tan Staff
Encik Tan continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 23% to 27% this year.
Encik Tan Staff Friendliness
Jul '23 — Jun '24
Singapore
Encik Tan has demonstrated resilience in the industry, with a 6% increase in customer satisfaction for Staff Friendliness rising from 14% to 20% this year.
Satisfaction Score
Aspect Rank
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