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Reporting period: Jul '23Jun '24

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Overview

<10 Places
Restaurant

Brand Satisfaction

67%

Country Rank

Singapore
702 of 745

Category Rank

Restaurant
496 of 523

Rating Score

3.6

Sales Power

Sales Index

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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Brand Profile

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam has a much lower satisfaction score for its Service compared to its other aspects. However, Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam has succeeded in its Food and Drinks aspect, with a 76% satisfaction score.

Food and Drinks
76%
1pp
Staff
58%
4pp
Place
57%
3pp
Pricing
53%
Service
50%
5pp
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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Satisfaction Trend

Jan '24Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam's brand satisfaction has increased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Food and Drinks

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam has shown an increase in Food and Drinks, with a jump from 75% last year to an impressive 76% this year.

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Food Quality

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food Quality dropping from 53% last year to 50% this year.

Satisfaction Score

50%
3pp

Aspect Rank

407 of 523
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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Dishes

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam continues to evolve, with a 5% increase in customer satisfaction of Dishes, climbing from 69% last year to 74% this year.

Satisfaction Score

74%
5pp

Aspect Rank

412 of 523
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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Drinks

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 68% last year to an 76% this year.

Satisfaction Score

76%
8pp

Aspect Rank

118 of 510
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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Place

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam is struggling to meet customer expectations, with a 3% decrease in satisfaction in Place aspect, falling from 60% last year to 57% this year.

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Atmosphere and Décor

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam is one of the most promising brand to delight customers. Use Realytics to know morelink

Satisfaction Score

Aspect Rank

156 of 521
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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Pricing

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam remains a consumer favourite, maintaining a consistent 53% satisfaction score in Pricing aspect for both this year and last year.

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Price

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam is still the go-to place for customers, as their Price score remains high at 52%, consistent with last year's score.

Satisfaction Score

52%

Aspect Rank

351 of 523
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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Service

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 55% last year to 50% this year.

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Waiting Time

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam is facing challenges in evolving its Waiting Time aspect, with a 6% decrease in customer satisfaction, dropping from 54% last year to 48% this year.

Satisfaction Score

48%
6pp

Aspect Rank

260 of 519
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Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Staff

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 54% to 58% this year.

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam Staff Friendliness

Jul '23Jun '24

Singapore

Co Chung Vietnamese Restaurant Boat Quay- Authentic taste of Vietnam has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff Friendliness rising from 69% to 72% this year.

Satisfaction Score

72%
3pp

Aspect Rank

408 of 523
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