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Reporting period: Jul '23Jun '24

Citrus Bistro Overview

<10 Places
Cafe

Brand Satisfaction

94%
3pp

Country Rank

Singapore
77 of 745

Category Rank

Cafe
7 of 84

Rating Score

4.7

Sales Power

Sales Index

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Citrus Bistro Brand Profile

Jul '23Jun '24

Singapore

Citrus Bistro has a much lower satisfaction score for its Pricing compared to its other aspects. However, Citrus Bistro has succeeded in its Location aspect, with a 100% satisfaction score.

Location
100%
Staff
98%
1pp
Service
96%
1pp
Place
95%
2pp
Food and Drinks
92%
5pp
Pricing
74%
12pp
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Citrus Bistro Satisfaction Trend

Jan '24Jun '24

Singapore

Citrus Bistro's brand satisfaction remains unchanged compared to the previous month and continues to stand at 90%. Use Realytics to closely monitor satisfaction score changes and assess how well the brand continues to meet customer expectations.

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Citrus Bistro Food and Drinks

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

8 of 82
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Citrus Bistro Food Quality

Jul '23Jun '24

Singapore

Citrus Bistro is losing some of its appeal, with a concerning 19% decrease in satisfaction for Food Quality dropping from 64% last year to 45% this year.

Satisfaction Score

45%
19pp

Aspect Rank

56 of 84
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Satisfaction Score

Aspect Rank

5 of 84
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Citrus Bistro Dishes

Jul '23Jun '24

Singapore

Citrus Bistro is struggling to meet customer expectations, with a 11% decrease in satisfaction in Dishes aspect, falling from 92% last year to 81% this year.

Satisfaction Score

81%
11pp

Aspect Rank

42 of 84
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Satisfaction Score

Aspect Rank

23 of 84
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Citrus Bistro Location

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Citrus Bistro Parking

Jul '23Jun '24

Singapore

Use Realytics to know more about Citrus Bistrolink

Satisfaction Score

Aspect Rank

9 of 58
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Citrus Bistro Conveniently Situated

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

21 of 63
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Citrus Bistro Transport Accessibility

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 20
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Citrus Bistro Place

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know why

Citrus Bistro Atmosphere and Décor

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

24 of 84
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Citrus Bistro Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Citrus Bistro is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 80% last year to 78% this year.

Satisfaction Score

78%
2pp

Aspect Rank

6 of 77
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Citrus Bistro Options for different visitors

Jul '23Jun '24

Singapore

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

13 of 82
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Citrus Bistro Child-Friendly Conditions

Jul '23Jun '24

Singapore

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

5 of 60
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Citrus Bistro Comfort

Jul '23Jun '24

Singapore

Citrus Bistro has shown an increase in Comfort, with a jump from 74% last year to an impressive 76% this year.

Satisfaction Score

76%
2pp

Aspect Rank

7 of 80
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Citrus Bistro Venue Congestion

Jul '23Jun '24

Singapore

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

11 of 81
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Citrus Bistro Pricing

Citrus Bistro is facing challenges in evolving its Pricing aspect, with a 12% decrease in customer satisfaction, dropping from 86% last year to 74% this year.

Citrus Bistro Price

Jul '23Jun '24

Singapore

Citrus Bistro is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Price aspect satisfaction score, dropping from 85% to 72% this year.

Satisfaction Score

72%
13pp

Aspect Rank

26 of 84
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Citrus Bistro Service

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know why

Citrus Bistro Opening Hours

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 56
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Citrus Bistro Dining Options

Jul '23Jun '24

Singapore

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

8 of 84
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Satisfaction Score

Aspect Rank

1 of 82
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Citrus Bistro Order Processing

Jul '23Jun '24

Singapore

Citrus Bistro continues to evolve, with a 4% increase in customer satisfaction of Order Processing, climbing from 75% last year to 79% this year.

Satisfaction Score

79%
4pp

Aspect Rank

2 of 84
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Citrus Bistro Staff

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know why

Citrus Bistro Staff Friendliness

Jul '23Jun '24

Singapore

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

19 of 84
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Citrus Bistro Staff Attentiveness

Jul '23Jun '24

Singapore

Citrus Bistro is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

13 of 76
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Citrus Bistro Staff Members

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 84
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