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Reporting period: Jul '23Jun '24

Chye Seng Huat Hardware Overview

<10 Places
Cafe

Brand Satisfaction

73%
6pp

Country Rank

Singapore
636 of 745

Category Rank

Cafe
67 of 84

Rating Score

4

Sales Power

Sales Index

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Chye Seng Huat Hardware Brand Profile

Jul '23Jun '24

Singapore

Chye Seng Huat Hardware has a much lower satisfaction score for its Place compared to its other aspects. However, Chye Seng Huat Hardware has succeeded in its Food and Drinks aspect, with a 84% satisfaction score.

Food and Drinks
84%
1pp
Service
75%
4pp
Place
52%
30pp
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Chye Seng Huat Hardware Satisfaction Trend

Jan '24Jun '24

Singapore

Chye Seng Huat Hardware's brand satisfaction has increased compared to previous month and now stands at 85%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chye Seng Huat Hardware Food and Drinks

Chye Seng Huat Hardware is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 85% last year to 84% this year.

Chye Seng Huat Hardware Food Quality

Jul '23Jun '24

Singapore

Chye Seng Huat Hardware is struggling to meet customer expectations, with a 18% decrease in satisfaction in Food Quality aspect, falling from 61% last year to 43% this year.

Satisfaction Score

43%
18pp

Aspect Rank

60 of 84
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Chye Seng Huat Hardware Dishes

Jul '23Jun '24

Singapore

Chye Seng Huat Hardware has shown an increase in Dishes, with a jump from 80% last year to an impressive 85% this year.

Satisfaction Score

85%
5pp

Aspect Rank

33 of 84
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Chye Seng Huat Hardware Drinks

Jul '23Jun '24

Singapore

Use Realytics to know more about Chye Seng Huat Hardwarelink

Satisfaction Score

Aspect Rank

19 of 84
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Chye Seng Huat Hardware Place

Chye Seng Huat Hardware is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 82% last year to 52% this year.

Chye Seng Huat Hardware Atmosphere and Décor

Jul '23Jun '24

Singapore

Chye Seng Huat Hardware is facing challenges in evolving its Atmosphere and Décor aspect, with a 9% decrease in customer satisfaction, dropping from 98% last year to 89% this year.

Satisfaction Score

89%
9pp

Aspect Rank

71 of 84
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Chye Seng Huat Hardware Service

Chye Seng Huat Hardware continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 71% last year to 75% this year.

Chye Seng Huat Hardware Dining Options

Jul '23Jun '24

Singapore

Chye Seng Huat Hardware is facing challenges in maintaining its customer experience, with a noticeable 10% decrease in their Dining Options aspect satisfaction score, dropping from 84% to 74% this year.

Satisfaction Score

74%
10pp

Aspect Rank

47 of 84
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