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Reporting period: Jul '23Jun '24

Cedele Overview

10-100 Places
Restaurant

Brand Satisfaction

59%
5pp

Country Rank

Singapore
60 of 89

Category Rank

Restaurant
42 of 56

Rating Score

2.8

Sales Power

Sales Index

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Cedele Brand Profile

Jul '23Jun '24

Singapore

Cedele has a much lower satisfaction score for its Pricing compared to its other aspects. However, Cedele has succeeded in its Food and Drinks aspect, with a 66% satisfaction score.

Food and Drinks
66%
9pp
Place
64%
8pp
Service
52%
4pp
Staff
47%
1pp
Pricing
46%
3pp
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Cedele Satisfaction Trend

Jan '24Jun '24

Singapore

Cedele's brand satisfaction has decreased compared to previous month and now stands at 63%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Cedele Food and Drinks

Cedele is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 75% last year to 66% this year.

Cedele Food Quality

Jul '23Jun '24

Singapore

Cedele is struggling to meet customer expectations, with a 2% decrease in satisfaction in Food Quality aspect, falling from 57% last year to 55% this year.

Satisfaction Score

55%
2pp

Aspect Rank

20 of 56
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Cedele Dishes

Jul '23Jun '24

Singapore

Cedele is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 78% last year to 68% this year.

Satisfaction Score

68%
10pp

Aspect Rank

34 of 56
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Cedele Drinks

Jul '23Jun '24

Singapore

Cedele is facing challenges in evolving its Drinks aspect, with a 25% decrease in customer satisfaction, dropping from 80% last year to 55% this year.

Satisfaction Score

55%
25pp

Aspect Rank

11 of 55
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Cedele Place

Cedele is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Place aspect satisfaction score, dropping from 72% to 64% this year.

Cedele Pricing

Cedele has shown an increase in Pricing, with a jump from 43% last year to an impressive 46% this year.

Cedele Price

Jul '23Jun '24

Singapore

Cedele remains a consumer favourite, maintaining a consistent 43% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

43%

Aspect Rank

45 of 56
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Cedele Service

Cedele continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 48% last year to 52% this year.

Cedele Dining Options

Jul '23Jun '24

Singapore

Cedele has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 78% last year to an 83% this year.

Satisfaction Score

83%
5pp

Aspect Rank

22 of 56
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Cedele Waiting Time

Jul '23Jun '24

Singapore

Cedele continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 34% to 52% this year.

Satisfaction Score

52%
18pp

Aspect Rank

31 of 56
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Cedele Order Processing

Jul '23Jun '24

Singapore

Cedele is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

26 of 56
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Cedele Staff

Cedele is losing some of its appeal, with a concerning 1% decrease in satisfaction for Staff dropping from 48% last year to 47% this year.