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Reporting period: Apr '23Mar '24

Cedele Overview

10-100 Places
Restaurant

Brand Satisfaction

59%
3pp

Country Rank

Singapore
61 of 91

Category Rank

Restaurant
44 of 61

Rating Score

2.8

Sales Power

Sales Index

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Cedele Brand Profile

Apr '23Mar '24

Singapore

Cedele has a much lower satisfaction score for its Location compared to its other aspects. However, Cedele has succeeded in its Food and Drinks aspect, with a 69% satisfaction score.

Food and Drinks
69%
2pp
Place
64%
5pp
Service
48%
1pp
Staff
44%
3pp
Pricing
41%
3pp
Location
0%
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Cedele Food and Drinks

Cedele is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 71% last year to 69% this year.

Cedele Portion Size

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

46 of 61
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Cedele Food Quality

Apr '23Mar '24

Singapore

Cedele has shown an increase in Food Quality, with a jump from 48% last year to an impressive 56% this year.

Satisfaction Score

56%
8pp

Aspect Rank

21 of 61
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Cedele Menu Selection

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 61
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Cedele Dishes

Apr '23Mar '24

Singapore

Cedele is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 73% last year to 69% this year.

Satisfaction Score

69%
4pp

Aspect Rank

31 of 61
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Cedele Drinks

Apr '23Mar '24

Singapore

Cedele is losing its edge, with a noticeable decrease in guest satisfaction in Drinks aspect, down from 81% last year to 63% this year.

Satisfaction Score

63%
18pp

Aspect Rank

12 of 61
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Cedele Location

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Cedele Parking

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

7 of 34
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Cedele Conveniently Situated

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

11 of 55
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Cedele Views and Surroundings

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

13 of 42
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Cedele Transport Accessibility

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

4 of 22
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Cedele Place

Cedele is facing challenges in evolving its Place aspect, with a 5% decrease in customer satisfaction, dropping from 69% last year to 64% this year.

Cedele Atmosphere and Décor

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

14 of 61
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Cedele Cleanliness and Hygiene

Apr '23Mar '24

Singapore

Cedele continues to evolve, with a 7% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 45% last year to 52% this year.

Satisfaction Score

52%
7pp

Aspect Rank

19 of 61
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Cedele Restrooms

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

28 of 39
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Cedele Options for different visitors

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 59
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Cedele Child-Friendly Conditions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

51 of 57
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Cedele Comfort

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 59
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Cedele Venue Congestion

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

46 of 61
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Cedele Dining Area

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

60 of 61
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Cedele Work and study friendly

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

9 of 29
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Cedele Pricing

Cedele is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Pricing aspect satisfaction score, dropping from 44% to 41% this year.

Cedele Price

Apr '23Mar '24

Singapore

Cedele is losing some of its appeal, with a concerning 7% decrease in satisfaction for Price dropping from 45% last year to 38% this year.

Satisfaction Score

38%
7pp

Aspect Rank

53 of 61
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Cedele Promotions

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

50 of 54
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Cedele Service

Cedele is struggling to meet customer expectations, with a 1% decrease in satisfaction in Service aspect, falling from 49% last year to 48% this year.

Cedele Billing and Payment

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

39 of 58
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Cedele Opening Hours

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

26 of 58
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Cedele Dining Options

Apr '23Mar '24

Singapore

Cedele is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 85% last year to 74% this year.

Satisfaction Score

74%
11pp

Aspect Rank

33 of 61
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Cedele Online Facilities

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 43
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Cedele Waiting Time

Apr '23Mar '24

Singapore

Cedele has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 39% last year to an 43% this year.

Satisfaction Score

43%
4pp

Aspect Rank

41 of 61
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Cedele Order Processing

Apr '23Mar '24

Singapore

Cedele remains a consumer favourite, maintaining a consistent 39% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

39%

Aspect Rank

23 of 61
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Cedele Staff

Cedele is facing challenges in evolving its Staff aspect, with a 3% decrease in customer satisfaction, dropping from 47% last year to 44% this year.

Cedele Staff Competence

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 58
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Cedele Staff Friendliness

Apr '23Mar '24

Singapore

Cedele is facing challenges in maintaining its customer experience, with a noticeable 3% decrease in their Staff Friendliness aspect satisfaction score, dropping from 55% to 52% this year.

Satisfaction Score

52%
3pp

Aspect Rank

42 of 61
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Cedele Staff Attentiveness

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

45 of 58
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Cedele Staff Avaliability

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

38 of 52
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Cedele Staff Members

Apr '23Mar '24

Singapore

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Satisfaction Score

Aspect Rank

42 of 60
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