CÉ LA VI Brand Profile
Aug '23 — Jul '24
Singapore
CÉ LA VI has a much lower satisfaction score for its Pricing compared to its other aspects. However, CÉ LA VI has succeeded in its Location aspect, with a 98% satisfaction score.
CÉ LA VI Satisfaction Trend
Feb '24 — Jul '24
Singapore
CÉ LA VI's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
CÉ LA VI Food and Drinks
CÉ LA VI is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 76% last year to 75% this year.
CÉ LA VI Portion Size
Aug '23 — Jul '24
Singapore
CÉ LA VI remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.
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Aspect Rank
CÉ LA VI Food Quality
Aug '23 — Jul '24
Singapore
CÉ LA VI is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 40% this year.
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Aspect Rank
CÉ LA VI Menu Selection
Aug '23 — Jul '24
Singapore
CÉ LA VI is still the go-to place for customers, as their Menu Selection score remains high at 85%, consistent with last year's score.
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Aspect Rank
CÉ LA VI Dishes
Aug '23 — Jul '24
Singapore
CÉ LA VI is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 80% last year to 65% this year.
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Aspect Rank
CÉ LA VI Drinks
Aug '23 — Jul '24
Singapore
CÉ LA VI has shown an increase in Drinks, with a jump from 77% last year to an impressive 82% this year.
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Aspect Rank
CÉ LA VI Cuisines
Aug '23 — Jul '24
Singapore
CÉ LA VI remains a consumer favourite, maintaining a consistent 60% satisfaction score in Cuisines aspect for both this year and last year.
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Aspect Rank
CÉ LA VI Location
CÉ LA VI is struggling to meet customer expectations. Use Realytics to know why
CÉ LA VI Conveniently Situated
Aug '23 — Jul '24
Singapore
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Aspect Rank
CÉ LA VI Views and Surroundings
Aug '23 — Jul '24
Singapore
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CÉ LA VI Place
CÉ LA VI continues to evolve, with a 4% increase in customer satisfaction of Place, climbing from 73% last year to 77% this year.
CÉ LA VI Atmosphere and Décor
Aug '23 — Jul '24
Singapore
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Aspect Rank
CÉ LA VI Cleanliness and Hygiene
Aug '23 — Jul '24
Singapore
CÉ LA VI is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 44%, consistent with last year's score.
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Aspect Rank
CÉ LA VI Options for different visitors
Aug '23 — Jul '24
Singapore
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Aspect Rank
CÉ LA VI Child-Friendly Conditions
Aug '23 — Jul '24
Singapore
CÉ LA VI remains a consumer favourite, maintaining a consistent 33% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.
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Aspect Rank
CÉ LA VI Comfort
Aug '23 — Jul '24
Singapore
CÉ LA VI is still the go-to place for customers, as their Comfort score remains high at 63%, consistent with last year's score.
Satisfaction Score
Aspect Rank
CÉ LA VI Venue Congestion
Aug '23 — Jul '24
Singapore
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Aspect Rank
CÉ LA VI Dining Area
Aug '23 — Jul '24
Singapore
CÉ LA VI remains a consumer favourite, maintaining a consistent 63% satisfaction score in Dining Area aspect for both this year and last year.
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CÉ LA VI Pricing
CÉ LA VI is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 34% last year to 32% this year.
CÉ LA VI Price
Aug '23 — Jul '24
Singapore
CÉ LA VI is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Price aspect satisfaction score, dropping from 33% to 27% this year.
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CÉ LA VI Service
CÉ LA VI has successfully improved guest experience, as their "Service" satisfaction score jumped from 63% last year to an 81% this year.
CÉ LA VI Billing and Payment
Aug '23 — Jul '24
Singapore
CÉ LA VI is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.
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Aspect Rank
CÉ LA VI Opening Hours
Aug '23 — Jul '24
Singapore
CÉ LA VI remains a consumer favourite, maintaining a consistent 67% satisfaction score in Opening Hours aspect for both this year and last year.
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CÉ LA VI Dining Options
Aug '23 — Jul '24
Singapore
CÉ LA VI is losing some of its appeal, with a concerning 7% decrease in satisfaction for Dining Options dropping from 89% last year to 82% this year.
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Aspect Rank
CÉ LA VI Waiting Time
Aug '23 — Jul '24
Singapore
CÉ LA VI continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 32% to 40% this year.
Satisfaction Score
Aspect Rank
CÉ LA VI Order Processing
Aug '23 — Jul '24
Singapore
CÉ LA VI has demonstrated resilience in the industry, with a 15% increase in customer satisfaction for Order Processing rising from 34% to 49% this year.
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Aspect Rank
CÉ LA VI Staff
CÉ LA VI has shown an increase in Staff, with a jump from 67% last year to an impressive 81% this year.
CÉ LA VI Staff Competence
Aug '23 — Jul '24
Singapore
CÉ LA VI is still the go-to place for customers, as their Staff Competence score remains high at 72%, consistent with last year's score.
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Aspect Rank
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CÉ LA VI Staff Friendliness
Aug '23 — Jul '24
Singapore
CÉ LA VI continues to evolve, with a 14% increase in customer satisfaction of Staff Friendliness, climbing from 65% last year to 79% this year.
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Aspect Rank
CÉ LA VI Staff Attentiveness
Aug '23 — Jul '24
Singapore
CÉ LA VI remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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CÉ LA VI Staff Members
Aug '23 — Jul '24
Singapore
CÉ LA VI has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 66% last year to an 83% this year.
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Aspect Rank