Realytics logo

Reporting period: Aug '23Jul '24

CÉ LA VI Overview

<10 Places
Bar and Pub

Brand Satisfaction

80%
7pp

Country Rank

Singapore
537 of 754

Category Rank

Bar and Pub
69 of 83

Rating Score

4

Sales Power

Sales Index

Realytics logo

CÉ LA VI Brand Profile

Aug '23Jul '24

Singapore

CÉ LA VI has a much lower satisfaction score for its Pricing compared to its other aspects. However, CÉ LA VI has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
1pp
Service
81%
18pp
Staff
81%
14pp
Place
77%
4pp
Food and Drinks
75%
1pp
Pricing
32%
2pp
Realytics logo

CÉ LA VI Satisfaction Trend

Feb '24Jul '24

Singapore

CÉ LA VI's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

CÉ LA VI Food and Drinks

CÉ LA VI is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 76% last year to 75% this year.

CÉ LA VI Portion Size

Aug '23Jul '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 33% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

75 of 82
Realytics logo

CÉ LA VI Food Quality

Aug '23Jul '24

Singapore

CÉ LA VI is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 46% last year to 40% this year.

Satisfaction Score

40%
6pp

Aspect Rank

78 of 82
Realytics logo

CÉ LA VI Menu Selection

Aug '23Jul '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Menu Selection score remains high at 85%, consistent with last year's score.

Satisfaction Score

85%

Aspect Rank

43 of 83
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Dishes

Aug '23Jul '24

Singapore

CÉ LA VI is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 80% last year to 65% this year.

Satisfaction Score

65%
15pp

Aspect Rank

82 of 83
Realytics logo

CÉ LA VI Drinks

Aug '23Jul '24

Singapore

CÉ LA VI has shown an increase in Drinks, with a jump from 77% last year to an impressive 82% this year.

Satisfaction Score

82%
5pp

Aspect Rank

65 of 83
Realytics logo

CÉ LA VI Cuisines

Aug '23Jul '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 60% satisfaction score in Cuisines aspect for both this year and last year.

Satisfaction Score

60%

Aspect Rank

48 of 61
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Location

CÉ LA VI is struggling to meet customer expectations. Use Realytics to know why

CÉ LA VI Conveniently Situated

Aug '23Jul '24

Singapore

CÉ LA VI is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

51 of 64
Realytics logo

CÉ LA VI Views and Surroundings

Aug '23Jul '24

Singapore

CÉ LA VI is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

45 of 53
Realytics logo

CÉ LA VI Ease to Find

Aug '23Jul '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

19 of 25
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Place

CÉ LA VI continues to evolve, with a 4% increase in customer satisfaction of Place, climbing from 73% last year to 77% this year.

Satisfaction Score

Aspect Rank

72 of 83
Realytics logo

CÉ LA VI Cleanliness and Hygiene

Aug '23Jul '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 44%, consistent with last year's score.

Satisfaction Score

44%

Aspect Rank

56 of 78
Realytics logo

CÉ LA VI Options for different visitors

Aug '23Jul '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

66 of 83
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Child-Friendly Conditions

Aug '23Jul '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 33% satisfaction score in Child-Friendly Conditions aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

47 of 59
Realytics logo

CÉ LA VI Comfort

Aug '23Jul '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Comfort score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

27 of 78
Realytics logo

CÉ LA VI Venue Congestion

Aug '23Jul '24

Singapore

CÉ LA VI is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

55 of 76
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Dining Area

Aug '23Jul '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 63% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

63%

Aspect Rank

37 of 79
Realytics logo

CÉ LA VI Work and study friendly

Aug '23Jul '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

10 of 13
Realytics logo

CÉ LA VI Pricing

CÉ LA VI is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 34% last year to 32% this year.

CÉ LA VI Price

Aug '23Jul '24

Singapore

CÉ LA VI is facing challenges in maintaining its customer experience, with a noticeable 6% decrease in their Price aspect satisfaction score, dropping from 33% to 27% this year.

Satisfaction Score

27%
6pp

Aspect Rank

74 of 83
Realytics logo

CÉ LA VI Promotions

Aug '23Jul '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

47 of 78
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Service

CÉ LA VI has successfully improved guest experience, as their "Service" satisfaction score jumped from 63% last year to an 81% this year.

CÉ LA VI Billing and Payment

Aug '23Jul '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Billing and Payment score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

8 of 56
Realytics logo

CÉ LA VI Opening Hours

Aug '23Jul '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 67% satisfaction score in Opening Hours aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

5 of 52
Realytics logo

CÉ LA VI Dining Options

Aug '23Jul '24

Singapore

CÉ LA VI is losing some of its appeal, with a concerning 7% decrease in satisfaction for Dining Options dropping from 89% last year to 82% this year.

Satisfaction Score

82%
7pp

Aspect Rank

79 of 83
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Waiting Time

Aug '23Jul '24

Singapore

CÉ LA VI continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 32% to 40% this year.

Satisfaction Score

40%
8pp

Aspect Rank

60 of 82
Realytics logo

CÉ LA VI Order Processing

Aug '23Jul '24

Singapore

CÉ LA VI has demonstrated resilience in the industry, with a 15% increase in customer satisfaction for Order Processing rising from 34% to 49% this year.

Satisfaction Score

49%
15pp

Aspect Rank

57 of 83
Realytics logo

CÉ LA VI Staff

CÉ LA VI has shown an increase in Staff, with a jump from 67% last year to an impressive 81% this year.

CÉ LA VI Staff Competence

Aug '23Jul '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Staff Competence score remains high at 72%, consistent with last year's score.

Satisfaction Score

72%

Aspect Rank

51 of 63
Realytics logo

CÉ LA VI Staff Appearance

Aug '23Jul '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

1 of 2
Realytics logo

CÉ LA VI Staff Friendliness

Aug '23Jul '24

Singapore

CÉ LA VI continues to evolve, with a 14% increase in customer satisfaction of Staff Friendliness, climbing from 65% last year to 79% this year.

Satisfaction Score

79%
14pp

Aspect Rank

72 of 83
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

CÉ LA VI Staff Attentiveness

Aug '23Jul '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

55 of 81
Realytics logo

CÉ LA VI Staff Avaliability

Aug '23Jul '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

26 of 38
Realytics logo

CÉ LA VI Staff Members

Aug '23Jul '24

Singapore

CÉ LA VI has successfully improved guest experience, as their "Staff Members" satisfaction score jumped from 66% last year to an 83% this year.

Satisfaction Score

83%
17pp

Aspect Rank

44 of 83
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors