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Reporting period: Jul '23Jun '24

CÉ LA VI Overview

<10 Places
Bar and Pub

Brand Satisfaction

80%
7pp

Country Rank

Singapore
517 of 745

Category Rank

Bar and Pub
65 of 82

Rating Score

4

Sales Power

Sales Index

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CÉ LA VI Brand Profile

Jul '23Jun '24

Singapore

CÉ LA VI has a much lower satisfaction score for its Pricing compared to its other aspects. However, CÉ LA VI has succeeded in its Location aspect, with a 98% satisfaction score.

Location
98%
Service
82%
20pp
Staff
79%
10pp
Place
78%
5pp
Food and Drinks
75%
3pp
Pricing
32%
2pp
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CÉ LA VI Satisfaction Trend

Jan '24Jun '24

Singapore

CÉ LA VI's brand satisfaction has decreased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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CÉ LA VI Food and Drinks

CÉ LA VI is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 78% last year to 75% this year.

CÉ LA VI Food Quality

Jul '23Jun '24

Singapore

CÉ LA VI is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 45% last year to 41% this year.

Satisfaction Score

41%
4pp

Aspect Rank

61 of 82
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CÉ LA VI Dishes

Jul '23Jun '24

Singapore

CÉ LA VI is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 65% this year.

Satisfaction Score

65%
17pp

Aspect Rank

76 of 82
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CÉ LA VI Drinks

Jul '23Jun '24

Singapore

CÉ LA VI has shown an increase in Drinks, with a jump from 79% last year to an impressive 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

45 of 82
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CÉ LA VI Location

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CÉ LA VI Conveniently Situated

Jul '23Jun '24

Singapore

CÉ LA VI is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

38 of 63
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CÉ LA VI Views and Surroundings

Jul '23Jun '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

31 of 56
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CÉ LA VI Place

CÉ LA VI continues to evolve, with a 5% increase in customer satisfaction of Place, climbing from 73% last year to 78% this year.

Satisfaction Score

Aspect Rank

69 of 82
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CÉ LA VI Options for different visitors

Jul '23Jun '24

Singapore

Use Realytics to know more about CÉ LA VIlink

Satisfaction Score

Aspect Rank

29 of 81
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CÉ LA VI Venue Congestion

Jul '23Jun '24

Singapore

CÉ LA VI is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

3 of 77
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CÉ LA VI Dining Area

Jul '23Jun '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

7 of 79
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CÉ LA VI Pricing

CÉ LA VI is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 34% last year to 32% this year.

CÉ LA VI Price

Jul '23Jun '24

Singapore

CÉ LA VI is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Price aspect satisfaction score, dropping from 32% to 28% this year.

Satisfaction Score

28%
4pp

Aspect Rank

69 of 82
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CÉ LA VI Service

CÉ LA VI has successfully improved guest experience, as their "Service" satisfaction score jumped from 62% last year to an 82% this year.

CÉ LA VI Dining Options

Jul '23Jun '24

Singapore

CÉ LA VI is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dining Options dropping from 87% last year to 85% this year.

Satisfaction Score

85%
2pp

Aspect Rank

55 of 82
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CÉ LA VI Waiting Time

Jul '23Jun '24

Singapore

CÉ LA VI continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 30% to 39% this year.

Satisfaction Score

39%
9pp

Aspect Rank

14 of 82
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CÉ LA VI Order Processing

Jul '23Jun '24

Singapore

CÉ LA VI has demonstrated resilience in the industry, with a 18% increase in customer satisfaction for Order Processing rising from 37% to 55% this year.

Satisfaction Score

55%
18pp

Aspect Rank

16 of 82
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CÉ LA VI Staff

CÉ LA VI has shown an increase in Staff, with a jump from 69% last year to an impressive 79% this year.

CÉ LA VI Staff Friendliness

Jul '23Jun '24

Singapore

CÉ LA VI continues to evolve, with a 14% increase in customer satisfaction of Staff Friendliness, climbing from 63% last year to 77% this year.

Satisfaction Score

77%
14pp

Aspect Rank

68 of 82
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CÉ LA VI Staff Attentiveness

Jul '23Jun '24

Singapore

CÉ LA VI has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 71% last year to an 80% this year.

Satisfaction Score

80%
9pp

Aspect Rank

24 of 81
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CÉ LA VI Staff Members

Jul '23Jun '24

Singapore

CÉ LA VI continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 69% to 81% this year.

Satisfaction Score

81%
12pp

Aspect Rank

29 of 82
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