CÉ LA VI Brand Profile
Jul '23 — Jun '24
Singapore
CÉ LA VI has a much lower satisfaction score for its Pricing compared to its other aspects. However, CÉ LA VI has succeeded in its Location aspect, with a 98% satisfaction score.
CÉ LA VI Satisfaction Trend
Jan '24 — Jun '24
Singapore
CÉ LA VI's brand satisfaction has decreased compared to previous month and now stands at 65%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
CÉ LA VI Food and Drinks
CÉ LA VI is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 78% last year to 75% this year.
CÉ LA VI Food Quality
Jul '23 — Jun '24
Singapore
CÉ LA VI is struggling to meet customer expectations, with a 4% decrease in satisfaction in Food Quality aspect, falling from 45% last year to 41% this year.
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CÉ LA VI Dishes
Jul '23 — Jun '24
Singapore
CÉ LA VI is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 82% last year to 65% this year.
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CÉ LA VI Drinks
Jul '23 — Jun '24
Singapore
CÉ LA VI has shown an increase in Drinks, with a jump from 79% last year to an impressive 81% this year.
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CÉ LA VI Location
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CÉ LA VI Conveniently Situated
Jul '23 — Jun '24
Singapore
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CÉ LA VI Place
CÉ LA VI continues to evolve, with a 5% increase in customer satisfaction of Place, climbing from 73% last year to 78% this year.
CÉ LA VI Atmosphere and Décor
Jul '23 — Jun '24
Singapore
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CÉ LA VI Options for different visitors
Jul '23 — Jun '24
Singapore
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CÉ LA VI Venue Congestion
Jul '23 — Jun '24
Singapore
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CÉ LA VI Dining Area
Jul '23 — Jun '24
Singapore
CÉ LA VI remains a consumer favourite, maintaining a consistent 67% satisfaction score in Dining Area aspect for both this year and last year.
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CÉ LA VI Pricing
CÉ LA VI is facing challenges in evolving its Pricing aspect, with a 2% decrease in customer satisfaction, dropping from 34% last year to 32% this year.
CÉ LA VI Price
Jul '23 — Jun '24
Singapore
CÉ LA VI is facing challenges in maintaining its customer experience, with a noticeable 4% decrease in their Price aspect satisfaction score, dropping from 32% to 28% this year.
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CÉ LA VI Service
CÉ LA VI has successfully improved guest experience, as their "Service" satisfaction score jumped from 62% last year to an 82% this year.
CÉ LA VI Dining Options
Jul '23 — Jun '24
Singapore
CÉ LA VI is losing some of its appeal, with a concerning 2% decrease in satisfaction for Dining Options dropping from 87% last year to 85% this year.
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CÉ LA VI Waiting Time
Jul '23 — Jun '24
Singapore
CÉ LA VI continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 30% to 39% this year.
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CÉ LA VI Order Processing
Jul '23 — Jun '24
Singapore
CÉ LA VI has demonstrated resilience in the industry, with a 18% increase in customer satisfaction for Order Processing rising from 37% to 55% this year.
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CÉ LA VI Staff
CÉ LA VI has shown an increase in Staff, with a jump from 69% last year to an impressive 79% this year.
CÉ LA VI Staff Friendliness
Jul '23 — Jun '24
Singapore
CÉ LA VI continues to evolve, with a 14% increase in customer satisfaction of Staff Friendliness, climbing from 63% last year to 77% this year.
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CÉ LA VI Staff Attentiveness
Jul '23 — Jun '24
Singapore
CÉ LA VI has successfully improved guest experience, as their "Staff Attentiveness" satisfaction score jumped from 71% last year to an 80% this year.
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CÉ LA VI Staff Members
Jul '23 — Jun '24
Singapore
CÉ LA VI continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 69% to 81% this year.
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