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Reporting period: Feb '23Jan '24

CÉ LA VI Overview

<10 Places
Bar and Pub

Brand Satisfaction

79%
8pp

Country Rank

Singapore
314 of 433

Category Rank

Bar and Pub
41 of 52

Rating Score

4

Sales Power

Sales Index

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CÉ LA VI Brand Profile

Feb '23Jan '24

Singapore

CÉ LA VI has a much lower satisfaction score for its Pricing compared to its other aspects. However, CÉ LA VI has succeeded in its Location aspect, with a 94% satisfaction score.

Location
94%
1pp
Staff
79%
19pp
Service
78%
18pp
Food and Drinks
78%
2pp
Place
77%
1pp
Pricing
31%
4pp
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CÉ LA VI Food and Drinks

CÉ LA VI is losing some of its appeal, with a concerning 2% decrease in satisfaction for Food and Drinks dropping from 80% last year to 78% this year.

CÉ LA VI Portion Size

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

40 of 50
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CÉ LA VI Food Quality

Feb '23Jan '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 55% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

55%

Aspect Rank

36 of 52
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CÉ LA VI Menu Selection

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

50 of 52
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CÉ LA VI Dishes

Feb '23Jan '24

Singapore

CÉ LA VI is struggling to meet customer expectations, with a 16% decrease in satisfaction in Dishes aspect, falling from 89% last year to 73% this year.

Satisfaction Score

73%
16pp

Aspect Rank

45 of 52
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CÉ LA VI Drinks

Feb '23Jan '24

Singapore

CÉ LA VI has shown an increase in Drinks, with a jump from 77% last year to an impressive 82% this year.

Satisfaction Score

82%
5pp

Aspect Rank

20 of 52
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CÉ LA VI Cuisines

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

33 of 35
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CÉ LA VI Location

CÉ LA VI is one of the most promising brand to delight customers. Use Realytics to know more

CÉ LA VI Parking

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

26 of 27
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CÉ LA VI Conveniently Situated

Feb '23Jan '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Conveniently Situated score remains high at 87%, consistent with last year's score.

Satisfaction Score

87%

Aspect Rank

24 of 41
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Satisfaction Score

Aspect Rank

22 of 36
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CÉ LA VI Ease to Find

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

10 of 17
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CÉ LA VI Place

CÉ LA VI continues to evolve, with a 1% increase in customer satisfaction of Place, climbing from 76% last year to 77% this year.

Satisfaction Score

Aspect Rank

43 of 52
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CÉ LA VI Cleanliness and Hygiene

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

48 of 50
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CÉ LA VI Restrooms

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

16 of 23
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CÉ LA VI Options for different visitors

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

17 of 52
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CÉ LA VI Child-Friendly Conditions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

36 of 38
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CÉ LA VI Comfort

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

41 of 51
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CÉ LA VI Venue Congestion

Feb '23Jan '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 33% satisfaction score in Venue Congestion aspect for both this year and last year.

Satisfaction Score

33%

Aspect Rank

3 of 50
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CÉ LA VI Dining Area

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

33 of 49
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CÉ LA VI Pricing

CÉ LA VI is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 35% last year to 31% this year.

CÉ LA VI Price

Feb '23Jan '24

Singapore

CÉ LA VI is facing challenges in evolving its Price aspect, with a 4% decrease in customer satisfaction, dropping from 33% last year to 29% this year.

Satisfaction Score

29%
4pp

Aspect Rank

42 of 52
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CÉ LA VI Promotions

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

43 of 48
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CÉ LA VI Service

CÉ LA VI has successfully improved guest experience, as their "Service" satisfaction score jumped from 60% last year to an 78% this year.

CÉ LA VI Billing and Payment

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

18 of 34
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CÉ LA VI Opening Hours

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

25 of 29
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CÉ LA VI Dining Options

Feb '23Jan '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Dining Options score remains high at 90%, consistent with last year's score.

Satisfaction Score

90%

Aspect Rank

28 of 52
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CÉ LA VI Waiting Time

Feb '23Jan '24

Singapore

CÉ LA VI remains a consumer favourite, maintaining a consistent 30% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

30%

Aspect Rank

18 of 51
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CÉ LA VI Order Processing

Feb '23Jan '24

Singapore

CÉ LA VI continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 52% to 53% this year.

Satisfaction Score

53%
1pp

Aspect Rank

14 of 52
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CÉ LA VI Staff

CÉ LA VI has demonstrated resilience in the industry, with a 19% increase in customer satisfaction for Staff rising from 60% to 79% this year.

CÉ LA VI Staff Competence

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

27 of 40
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CÉ LA VI Staff Appearance

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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CÉ LA VI Staff Friendliness

Feb '23Jan '24

Singapore

CÉ LA VI has shown an increase in Staff Friendliness, with a jump from 50% last year to an impressive 73% this year.

Satisfaction Score

73%
23pp

Aspect Rank

42 of 52
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CÉ LA VI Staff Attentiveness

Feb '23Jan '24

Singapore

CÉ LA VI is still the go-to place for customers, as their Staff Attentiveness score remains high at 85%, consistent with last year's score.

Satisfaction Score

85%

Aspect Rank

26 of 51
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CÉ LA VI Staff Avaliability

Feb '23Jan '24

Singapore

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Satisfaction Score

Aspect Rank

15 of 26
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CÉ LA VI Staff Members

Feb '23Jan '24

Singapore

CÉ LA VI continues to evolve, with a 17% increase in customer satisfaction of Staff Members, climbing from 63% last year to 80% this year.

Satisfaction Score

80%
17pp

Aspect Rank

20 of 52
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