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Reporting period: Jul '23Jun '24

Byblos Overview

<10 Places
Restaurant

Brand Satisfaction

95%
1pp

Country Rank

Singapore
43 of 745

Category Rank

Restaurant
30 of 523

Rating Score

4.8

Sales Power

Sales Index

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Byblos Brand Profile

Jul '23Jun '24

Singapore

Byblos has a much lower satisfaction score for its Pricing compared to its other aspects. However, Byblos has succeeded in its Food and Drinks aspect, with a 95% satisfaction score.

Food and Drinks
95%
1pp
Staff
95%
1pp
Service
95%
1pp
Place
93%
3pp
Pricing
90%
16pp
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Byblos Satisfaction Trend

Jan '24Jun '24

Singapore

Byblos's brand satisfaction has increased compared to previous month and now stands at 100%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Byblos Food and Drinks

Byblos is one of the most promising brand to delight customers. Use Realytics to know more

Byblos Portion Size

Jul '23Jun '24

Singapore

Use Realytics to know more about Bybloslink

Satisfaction Score

Aspect Rank

1 of 514
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Byblos Food Quality

Jul '23Jun '24

Singapore

Byblos remains a consumer favourite, maintaining a consistent 86% satisfaction score in Food Quality aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

56 of 523
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Byblos Menu Selection

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

5 of 517
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Satisfaction Score

Aspect Rank

43 of 523
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Satisfaction Score

Aspect Rank

13 of 510
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Byblos Cuisines

Jul '23Jun '24

Singapore

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Satisfaction Score

Aspect Rank

16 of 432
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Byblos Place

Byblos is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

190 of 521
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Byblos Cleanliness and Hygiene

Jul '23Jun '24

Singapore

Byblos is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

43 of 508
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Byblos Pricing

Byblos has shown an increase in Pricing, with a jump from 74% last year to an impressive 90% this year.

Satisfaction Score

Aspect Rank

61 of 523
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Byblos Service

Byblos is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

174 of 523
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Byblos Waiting Time

Jul '23Jun '24

Singapore

Byblos is losing some of its appeal, with a concerning 3% decrease in satisfaction for Waiting Time dropping from 82% last year to 79% this year.

Satisfaction Score

79%
3pp

Aspect Rank

89 of 519
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Byblos Staff

Byblos is struggling to meet customer expectations. Use Realytics to know why

Byblos Staff Friendliness

Jul '23Jun '24

Singapore

Use Realytics to know more about Bybloslink

Satisfaction Score

Aspect Rank

143 of 523
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Byblos Staff Attentiveness

Jul '23Jun '24

Singapore

Byblos is still the go-to place for customers, as their Staff Attentiveness score remains high at 86%, consistent with last year's score.

Satisfaction Score

86%

Aspect Rank

129 of 484
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Satisfaction Score

Aspect Rank

4 of 521
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