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Reporting period: Jul '23Jun '24

Burger & Lobster - Bond Street Overview

<10 Places
Bar and Pub

Brand Satisfaction

74%
9pp

Country Rank

Singapore
619 of 745

Category Rank

Bar and Pub
75 of 82

Rating Score

3.9

Sales Power

Sales Index

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Burger & Lobster - Bond Street Brand Profile

Jul '23Jun '24

Singapore

Burger & Lobster - Bond Street has a much lower satisfaction score for its Pricing compared to its other aspects. However, Burger & Lobster - Bond Street has succeeded in its Place aspect, with a 80% satisfaction score.

Place
80%
4pp
Staff
80%
1pp
Food and Drinks
74%
15pp
Service
73%
7pp
Pricing
41%
3pp
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Burger & Lobster - Bond Street Satisfaction Trend

Jan '24Jun '24

Singapore

Burger & Lobster - Bond Street's brand satisfaction has decreased compared to previous month and now stands at 68%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Burger & Lobster - Bond Street Food and Drinks

Burger & Lobster - Bond Street is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food and Drinks dropping from 89% last year to 74% this year.

Burger & Lobster - Bond Street Food Quality

Jul '23Jun '24

Singapore

Burger & Lobster - Bond Street is struggling to meet customer expectations, with a 20% decrease in satisfaction in Food Quality aspect, falling from 76% last year to 56% this year.

Satisfaction Score

56%
20pp

Aspect Rank

44 of 82
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Burger & Lobster - Bond Street Dishes

Jul '23Jun '24

Singapore

Burger & Lobster - Bond Street is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 88% last year to 72% this year.

Satisfaction Score

72%
16pp

Aspect Rank

68 of 82
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Burger & Lobster - Bond Street Place

Burger & Lobster - Bond Street has shown an increase in Place, with a jump from 76% last year to an impressive 80% this year.

Burger & Lobster - Bond Street Atmosphere and Décor

Jul '23Jun '24

Singapore

Burger & Lobster - Bond Street is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

78 of 82
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Burger & Lobster - Bond Street Pricing

Burger & Lobster - Bond Street is facing challenges in evolving its Pricing aspect, with a 3% decrease in customer satisfaction, dropping from 44% last year to 41% this year.

Burger & Lobster - Bond Street Price

Jul '23Jun '24

Singapore

Burger & Lobster - Bond Street is facing challenges in maintaining its customer experience, with a noticeable 7% decrease in their Price aspect satisfaction score, dropping from 42% to 35% this year.

Satisfaction Score

35%
7pp

Aspect Rank

60 of 82
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Burger & Lobster - Bond Street Service

Burger & Lobster - Bond Street is losing some of its appeal, with a concerning 7% decrease in satisfaction for Service dropping from 80% last year to 73% this year.

Burger & Lobster - Bond Street Staff

Burger & Lobster - Bond Street is struggling to meet customer expectations, with a 1% decrease in satisfaction in Staff aspect, falling from 81% last year to 80% this year.

Burger & Lobster - Bond Street Staff Friendliness

Jul '23Jun '24

Singapore

Burger & Lobster - Bond Street is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 80% last year to 77% this year.

Satisfaction Score

77%
3pp

Aspect Rank

69 of 82
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