Awfully Chocolate Bakery & Cafe Brand Profile
Jul '23 — Jun '24
Singapore
Awfully Chocolate Bakery & Cafe has a much lower satisfaction score for its Service compared to its other aspects. However, Awfully Chocolate Bakery & Cafe has succeeded in its Food and Drinks aspect, with a 70% satisfaction score.
Awfully Chocolate Bakery & Cafe Satisfaction Trend
Jan '24 — Jun '24
Singapore
Awfully Chocolate Bakery & Cafe's brand satisfaction has decreased compared to previous month and now stands at 49%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Awfully Chocolate Bakery & Cafe Food and Drinks
Awfully Chocolate Bakery & Cafe is losing some of its appeal, with a concerning 15% decrease in satisfaction for Food and Drinks dropping from 85% last year to 70% this year.
Awfully Chocolate Bakery & Cafe Food Quality
Jul '23 — Jun '24
Singapore
Awfully Chocolate Bakery & Cafe is struggling to meet customer expectations, with a 8% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 50% this year.
Satisfaction Score
Aspect Rank
Awfully Chocolate Bakery & Cafe Dishes
Jul '23 — Jun '24
Singapore
Awfully Chocolate Bakery & Cafe is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 86% last year to 71% this year.
Satisfaction Score
Aspect Rank
Awfully Chocolate Bakery & Cafe Drinks
Jul '23 — Jun '24
Singapore
Awfully Chocolate Bakery & Cafe is facing challenges in evolving its Drinks aspect, with a 22% decrease in customer satisfaction, dropping from 91% last year to 69% this year.
Satisfaction Score
Aspect Rank
Awfully Chocolate Bakery & Cafe Place
Awfully Chocolate Bakery & Cafe is facing challenges in maintaining its customer experience, with a noticeable 14% decrease in their Place aspect satisfaction score, dropping from 83% to 69% this year.
Awfully Chocolate Bakery & Cafe Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
Awfully Chocolate Bakery & Cafe Service
Awfully Chocolate Bakery & Cafe is losing some of its appeal, with a concerning 5% decrease in satisfaction for Service dropping from 60% last year to 55% this year.
Awfully Chocolate Bakery & Cafe Staff
Awfully Chocolate Bakery & Cafe is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff aspect, falling from 68% last year to 59% this year.
Awfully Chocolate Bakery & Cafe Staff Friendliness
Jul '23 — Jun '24
Singapore
Awfully Chocolate Bakery & Cafe remains a consumer favourite, maintaining a consistent 68% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
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