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Reporting period: Mar '23Feb '24

ASTONS Specialities Overview

10-100 Places
Steakhouse

Brand Satisfaction

64%
7pp

Country Rank

Singapore
51 of 91

Category Rank

Steakhouse
1 of 1

Rating Score

3.4

Sales Power

Sales Index

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ASTONS Specialities Brand Profile

Mar '23Feb '24

Singapore

ASTONS Specialities has a much lower satisfaction score for its Location compared to its other aspects. However, ASTONS Specialities has succeeded in its Pricing aspect, with a 88% satisfaction score.

Pricing
88%
3pp
Food and Drinks
66%
9pp
Place
60%
9pp
Service
58%
5pp
Staff
48%
9pp
Location
0%
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ASTONS Specialities Food and Drinks

ASTONS Specialities is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 75% last year to 66% this year.

ASTONS Specialities Portion Size

Mar '23Feb '24

Singapore

ASTONS Specialities has shown an increase in Portion Size, with a jump from 72% last year to an impressive 80% this year.

Satisfaction Score

80%
8pp

Aspect Rank

1 of 1
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ASTONS Specialities Food Quality

Mar '23Feb '24

Singapore

ASTONS Specialities is struggling to meet customer expectations, with a 13% decrease in satisfaction in Food Quality aspect, falling from 53% last year to 40% this year.

Satisfaction Score

40%
13pp

Aspect Rank

1 of 1
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ASTONS Specialities Menu Selection

Mar '23Feb '24

Singapore

ASTONS Specialities is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 75% last year to 64% this year.

Satisfaction Score

64%
11pp

Aspect Rank

1 of 1
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ASTONS Specialities Dishes

Mar '23Feb '24

Singapore

ASTONS Specialities is facing challenges in evolving its Dishes aspect, with a 8% decrease in customer satisfaction, dropping from 74% last year to 66% this year.

Satisfaction Score

66%
8pp

Aspect Rank

1 of 1
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ASTONS Specialities Drinks

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Cuisines

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Location

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ASTONS Specialities Parking

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Conveniently Situated

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Views and Surroundings

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Ease to Find

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Place

ASTONS Specialities is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Place aspect satisfaction score, dropping from 69% to 60% this year.

ASTONS Specialities Atmosphere and Décor

Mar '23Feb '24

Singapore

ASTONS Specialities is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Cleanliness and Hygiene

Mar '23Feb '24

Singapore

ASTONS Specialities remains a consumer favourite, maintaining a consistent 56% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

56%

Aspect Rank

1 of 1
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ASTONS Specialities Restrooms

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Options for different visitors

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Child-Friendly Conditions

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Comfort

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Venue Congestion

Mar '23Feb '24

Singapore

ASTONS Specialities is losing some of its appeal, with a concerning 7% decrease in satisfaction for Venue Congestion dropping from 33% last year to 26% this year.

Satisfaction Score

26%
7pp

Aspect Rank

1 of 1
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ASTONS Specialities Dining Area

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Work and study friendly

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Pricing

ASTONS Specialities continues to evolve, with a 3% increase in customer satisfaction of Pricing, climbing from 85% last year to 88% this year.

ASTONS Specialities Price

Mar '23Feb '24

Singapore

ASTONS Specialities has successfully improved guest experience, as their "Price" satisfaction score jumped from 85% last year to an 88% this year.

Satisfaction Score

88%
3pp

Aspect Rank

1 of 1
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ASTONS Specialities Promotions

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Service

ASTONS Specialities is struggling to meet customer expectations, with a 5% decrease in satisfaction in Service aspect, falling from 63% last year to 58% this year.

ASTONS Specialities Billing and Payment

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Opening Hours

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Dining Options

Mar '23Feb '24

Singapore

ASTONS Specialities is still the go-to place for customers, as their Dining Options score remains high at 83%, consistent with last year's score.

Satisfaction Score

83%

Aspect Rank

1 of 1
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ASTONS Specialities Online Facilities

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Waiting Time

Mar '23Feb '24

Singapore

ASTONS Specialities is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 58% last year to 54% this year.

Satisfaction Score

54%
4pp

Aspect Rank

1 of 1
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ASTONS Specialities Order Processing

Mar '23Feb '24

Singapore

ASTONS Specialities is facing challenges in evolving its Order Processing aspect, with a 10% decrease in customer satisfaction, dropping from 53% last year to 43% this year.

Satisfaction Score

43%
10pp

Aspect Rank

1 of 1
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ASTONS Specialities Staff

ASTONS Specialities is facing challenges in maintaining its customer experience, with a noticeable 9% decrease in their Staff aspect satisfaction score, dropping from 57% to 48% this year.

ASTONS Specialities Staff Competence

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Staff Friendliness

Mar '23Feb '24

Singapore

ASTONS Specialities is losing some of its appeal, with a concerning 17% decrease in satisfaction for Staff Friendliness dropping from 66% last year to 49% this year.

Satisfaction Score

49%
17pp

Aspect Rank

1 of 1
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ASTONS Specialities Staff Attentiveness

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Staff Avaliability

Mar '23Feb '24

Singapore

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Satisfaction Score

Aspect Rank

1 of 1
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ASTONS Specialities Staff Members

Mar '23Feb '24

Singapore

ASTONS Specialities continues to improve, with a notable increase in customer satisfaction for their Staff Members aspect, rising from 46% to 50% this year.

Satisfaction Score

50%
4pp

Aspect Rank

1 of 1
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