ASTONS Specialities Brand Profile
Jul '23 — Jun '24
Singapore
ASTONS Specialities has a much lower satisfaction score for its Staff compared to its other aspects. However, ASTONS Specialities has succeeded in its Pricing aspect, with a 84% satisfaction score.
ASTONS Specialities Satisfaction Trend
Jan '24 — Jun '24
Singapore
ASTONS Specialities's brand satisfaction has decreased compared to previous month and now stands at 69%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
ASTONS Specialities Food and Drinks
ASTONS Specialities is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 70% last year to 69% this year.
ASTONS Specialities Portion Size
Jul '23 — Jun '24
Singapore
ASTONS Specialities has shown an increase in Portion Size, with a jump from 74% last year to an impressive 79% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Food Quality
Jul '23 — Jun '24
Singapore
ASTONS Specialities continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 44% last year to 48% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Dishes
Jul '23 — Jun '24
Singapore
ASTONS Specialities is struggling to meet customer expectations, with a 2% decrease in satisfaction in Dishes aspect, falling from 70% last year to 68% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Place
ASTONS Specialities is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 68% last year to 61% this year.
ASTONS Specialities Atmosphere and Décor
Jul '23 — Jun '24
Singapore
Satisfaction Score
Aspect Rank
ASTONS Specialities Cleanliness and Hygiene
Jul '23 — Jun '24
Singapore
ASTONS Specialities is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 11% decrease in customer satisfaction, dropping from 64% last year to 53% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Venue Congestion
Jul '23 — Jun '24
Singapore
ASTONS Specialities is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Venue Congestion aspect satisfaction score, dropping from 38% to 27% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Pricing
ASTONS Specialities is losing some of its appeal, with a concerning 3% decrease in satisfaction for Pricing dropping from 87% last year to 84% this year.
ASTONS Specialities Price
Jul '23 — Jun '24
Singapore
ASTONS Specialities is struggling to meet customer expectations, with a 2% decrease in satisfaction in Price aspect, falling from 86% last year to 84% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Service
ASTONS Specialities has successfully improved guest experience, as their "Service" satisfaction score jumped from 59% last year to an 62% this year.
ASTONS Specialities Dining Options
Jul '23 — Jun '24
Singapore
ASTONS Specialities is losing its edge, with a noticeable decrease in guest satisfaction in Dining Options aspect, down from 83% last year to 80% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Waiting Time
Jul '23 — Jun '24
Singapore
ASTONS Specialities remains a consumer favourite, maintaining a consistent 56% satisfaction score in Waiting Time aspect for both this year and last year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Order Processing
Jul '23 — Jun '24
Singapore
ASTONS Specialities is facing challenges in evolving its Order Processing aspect, with a 12% decrease in customer satisfaction, dropping from 52% last year to 40% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Staff
ASTONS Specialities continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 52% to 56% this year.
ASTONS Specialities Staff Friendliness
Jul '23 — Jun '24
Singapore
ASTONS Specialities is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Staff Friendliness aspect satisfaction score, dropping from 63% to 52% this year.
Satisfaction Score
Aspect Rank
ASTONS Specialities Staff Members
Jul '23 — Jun '24
Singapore
ASTONS Specialities has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Staff Members rising from 46% to 60% this year.
Satisfaction Score
Aspect Rank
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