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Reporting period: Jul '23Jun '24

Xander's Overview

<10 Places
Cafe

Brand Satisfaction

69%
6pp

Country Rank

Pakistan
168 of 192

Category Rank

Cafe
16 of 17

Rating Score

3.8

Sales Power

Sales Index

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Xander's Brand Profile

Jul '23Jun '24

Pakistan

Xander's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Xander's has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.

Food and Drinks
77%
7pp
Service
68%
4pp
Staff
60%
12pp
Place
59%
4pp
Pricing
21%
12pp
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Xander's Satisfaction Trend

Jan '24Jun '24

Pakistan

Xander's's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Xander's Food and Drinks

Xander's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 84% last year to 77% this year.

Xander's Food Quality

Jul '23Jun '24

Pakistan

Xander's is struggling to meet customer expectations, with a 11% decrease in satisfaction in Food Quality aspect, falling from 58% last year to 47% this year.

Satisfaction Score

47%
11pp

Aspect Rank

10 of 17
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Xander's Dishes

Jul '23Jun '24

Pakistan

Xander's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 79% last year to 77% this year.

Satisfaction Score

77%
2pp

Aspect Rank

10 of 17
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Xander's Place

Xander's is facing challenges in evolving its Place aspect, with a 4% decrease in customer satisfaction, dropping from 63% last year to 59% this year.

Xander's Atmosphere and Décor

Jul '23Jun '24

Pakistan

Xander's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

12 of 17
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Satisfaction Score

Aspect Rank

1 of 15
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Xander's Pricing

Xander's is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Pricing aspect satisfaction score, dropping from 33% to 21% this year.

Xander's Price

Jul '23Jun '24

Pakistan

Xander's is losing some of its appeal, with a concerning 10% decrease in satisfaction for Price dropping from 31% last year to 21% this year.

Satisfaction Score

21%
10pp

Aspect Rank

14 of 17
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Xander's Service

Xander's is struggling to meet customer expectations, with a 4% decrease in satisfaction in Service aspect, falling from 72% last year to 68% this year.

Xander's Dining Options

Jul '23Jun '24

Pakistan

Use Realytics to know more about Xander'slink

Satisfaction Score

Aspect Rank

5 of 17
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Xander's Waiting Time

Jul '23Jun '24

Pakistan

Xander's is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 49% last year to 36% this year.

Satisfaction Score

36%
13pp

Aspect Rank

3 of 17
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Xander's Staff

Xander's is facing challenges in evolving its Staff aspect, with a 12% decrease in customer satisfaction, dropping from 72% last year to 60% this year.

Xander's Staff Friendliness

Jul '23Jun '24

Pakistan

Xander's is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Staff Friendliness aspect satisfaction score, dropping from 79% to 67% this year.

Satisfaction Score

67%
12pp

Aspect Rank

4 of 17
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