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Reporting period: Jun '23May '24

Xander's Overview

<10 Places
Cafe

Brand Satisfaction

69%
6pp

Country Rank

Pakistan
172 of 198

Category Rank

Cafe
17 of 18

Rating Score

3.9

Sales Power

Sales Index

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Xander's Brand Profile

Jun '23May '24

Pakistan

Xander's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Xander's has succeeded in its Food and Drinks aspect, with a 77% satisfaction score.

Food and Drinks
77%
6pp
Service
67%
6pp
Staff
60%
14pp
Place
60%
2pp
Pricing
21%
12pp
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Xander's Satisfaction Trend

Dec '23May '24

Pakistan

Xander's's brand satisfaction has decreased compared to previous month and now stands at 67%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Xander's Food and Drinks

Xander's is losing some of its appeal, with a concerning 6% decrease in satisfaction for Food and Drinks dropping from 83% last year to 77% this year.

Xander's Food Quality

Jun '23May '24

Pakistan

Xander's is struggling to meet customer expectations, with a 10% decrease in satisfaction in Food Quality aspect, falling from 56% last year to 46% this year.

Satisfaction Score

46%
10pp

Aspect Rank

10 of 17
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Xander's Menu Selection

Jun '23May '24

Pakistan

Use Realytics to know more about Xander'slink

Satisfaction Score

Aspect Rank

2 of 17
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Xander's Dishes

Jun '23May '24

Pakistan

Xander's is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 79% last year to 77% this year.

Satisfaction Score

77%
2pp

Aspect Rank

9 of 17
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Xander's Place

Xander's is facing challenges in evolving its Place aspect, with a 2% decrease in customer satisfaction, dropping from 62% last year to 60% this year.

Satisfaction Score

Aspect Rank

11 of 17
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Satisfaction Score

Aspect Rank

1 of 15
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Satisfaction Score

Aspect Rank

1 of 16
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Xander's Pricing

Xander's is facing challenges in maintaining its customer experience, with a noticeable 12% decrease in their Pricing aspect satisfaction score, dropping from 33% to 21% this year.

Satisfaction Score

Aspect Rank

15 of 17
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Xander's Service

Xander's is losing some of its appeal, with a concerning 6% decrease in satisfaction for Service dropping from 73% last year to 67% this year.

Satisfaction Score

Aspect Rank

6 of 17
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Xander's Waiting Time

Jun '23May '24

Pakistan

Xander's is struggling to meet customer expectations, with a 10% decrease in satisfaction in Waiting Time aspect, falling from 48% last year to 38% this year.

Satisfaction Score

38%
10pp

Aspect Rank

3 of 17
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Xander's Staff

Xander's is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 74% last year to 60% this year.