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Reporting period: Jun '23May '24

Villa The Grand Buffet Overview

<10 Places
Buffet

Brand Satisfaction

71%
10pp

Country Rank

Pakistan
168 of 198

Category Rank

Buffet
7 of 7

Rating Score

3.7

Sales Power

Sales Index

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Villa The Grand Buffet Brand Profile

Jun '23May '24

Pakistan

Villa The Grand Buffet has a much lower satisfaction score for its Pricing compared to its other aspects. However, Villa The Grand Buffet has succeeded in its Staff aspect, with a 74% satisfaction score.

Staff
74%
32pp
Food and Drinks
73%
6pp
Service
70%
13pp
Place
67%
12pp
Pricing
53%
2pp
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Villa The Grand Buffet Satisfaction Trend

Dec '23May '24

Pakistan

Villa The Grand Buffet's brand satisfaction has increased compared to previous month and now stands at 72%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Villa The Grand Buffet Food and Drinks

Villa The Grand Buffet has shown an increase in Food and Drinks, with a jump from 67% last year to an impressive 73% this year.

Villa The Grand Buffet Food Quality

Jun '23May '24

Pakistan

Villa The Grand Buffet continues to evolve, with a 20% increase in customer satisfaction of Food Quality, climbing from 36% last year to 56% this year.

Satisfaction Score

56%
20pp

Aspect Rank

6 of 7
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Villa The Grand Buffet Menu Selection

Jun '23May '24

Pakistan

Villa The Grand Buffet is losing some of its appeal, with a concerning 10% decrease in satisfaction for Menu Selection dropping from 88% last year to 78% this year.

Satisfaction Score

78%
10pp

Aspect Rank

3 of 7
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Villa The Grand Buffet Dishes

Jun '23May '24

Pakistan

Villa The Grand Buffet has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 62% last year to an 69% this year.

Satisfaction Score

69%
7pp

Aspect Rank

5 of 7
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Villa The Grand Buffet Place

Villa The Grand Buffet continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 55% to 67% this year.

Villa The Grand Buffet Atmosphere and Décor

Jun '23May '24

Pakistan

Villa The Grand Buffet has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Atmosphere and Décor rising from 84% to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

7 of 7
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Villa The Grand Buffet Pricing

Villa The Grand Buffet is struggling to meet customer expectations, with a 2% decrease in satisfaction in Pricing aspect, falling from 55% last year to 53% this year.

Villa The Grand Buffet Price

Jun '23May '24

Pakistan

Villa The Grand Buffet remains a consumer favourite, maintaining a consistent 53% satisfaction score in Price aspect for both this year and last year.

Satisfaction Score

53%

Aspect Rank

3 of 7
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Villa The Grand Buffet Service

Villa The Grand Buffet has shown an increase in Service, with a jump from 57% last year to an impressive 70% this year.

Villa The Grand Buffet Dining Options

Jun '23May '24

Pakistan

Villa The Grand Buffet is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

4 of 7
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Villa The Grand Buffet Staff

Villa The Grand Buffet continues to evolve, with a 32% increase in customer satisfaction of Staff, climbing from 42% last year to 74% this year.