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Reporting period: Aug '23Jul '24

Villa The Grand Buffet Overview

<10 Places
Buffet

Brand Satisfaction

72%
12pp

Country Rank

Pakistan
153 of 191

Category Rank

Buffet
7 of 8

Rating Score

3.5

Sales Power

Sales Index

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Villa The Grand Buffet Brand Profile

Aug '23Jul '24

Pakistan

Villa The Grand Buffet has a much lower satisfaction score for its Pricing compared to its other aspects. However, Villa The Grand Buffet has succeeded in its Food and Drinks aspect, with a 73% satisfaction score.

Food and Drinks
73%
8pp
Staff
70%
24pp
Place
70%
18pp
Service
70%
14pp
Pricing
56%
4pp
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Villa The Grand Buffet Satisfaction Trend

Feb '24Jul '24

Pakistan

Villa The Grand Buffet's brand satisfaction has decreased compared to previous month and now stands at 53%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Villa The Grand Buffet Food and Drinks

Villa The Grand Buffet has shown an increase in Food and Drinks, with a jump from 65% last year to an impressive 73% this year.

Villa The Grand Buffet Food Quality

Aug '23Jul '24

Pakistan

Villa The Grand Buffet continues to evolve, with a 4% increase in customer satisfaction of Food Quality, climbing from 39% last year to 43% this year.

Satisfaction Score

43%
4pp

Aspect Rank

6 of 8
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Villa The Grand Buffet Menu Selection

Aug '23Jul '24

Pakistan

Villa The Grand Buffet is losing some of its appeal, with a concerning 11% decrease in satisfaction for Menu Selection dropping from 88% last year to 77% this year.

Satisfaction Score

77%
11pp

Aspect Rank

8 of 8
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Villa The Grand Buffet Dishes

Aug '23Jul '24

Pakistan

Villa The Grand Buffet has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 57% last year to an 76% this year.

Satisfaction Score

76%
19pp

Aspect Rank

3 of 8
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Villa The Grand Buffet Drinks

Aug '23Jul '24

Pakistan

Use Realytics to know more about Villa The Grand Buffetlink

Satisfaction Score

Aspect Rank

1 of 8
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Villa The Grand Buffet Cuisines

Aug '23Jul '24

Pakistan

Villa The Grand Buffet remains a consumer favourite, maintaining a consistent 50% satisfaction score in Cuisines aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

5 of 7
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Villa The Grand Buffet Place

Villa The Grand Buffet continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 52% to 70% this year.

Villa The Grand Buffet Atmosphere and Décor

Aug '23Jul '24

Pakistan

Villa The Grand Buffet has demonstrated resilience in the industry, with a 5% increase in customer satisfaction for Atmosphere and Décor rising from 82% to 87% this year.

Satisfaction Score

87%
5pp

Aspect Rank

8 of 8
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Villa The Grand Buffet Cleanliness and Hygiene

Aug '23Jul '24

Pakistan

Villa The Grand Buffet is still the go-to place for customers, as their Cleanliness and Hygiene score remains high at 46%, consistent with last year's score.

Satisfaction Score

46%

Aspect Rank

6 of 8
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Villa The Grand Buffet Options for different visitors

Aug '23Jul '24

Pakistan

Use Realytics to know more about Villa The Grand Buffetlink

Satisfaction Score

Aspect Rank

5 of 8
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Villa The Grand Buffet Comfort

Aug '23Jul '24

Pakistan

Villa The Grand Buffet remains a consumer favourite, maintaining a consistent 71% satisfaction score in Comfort aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

5 of 8
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Satisfaction Score

Aspect Rank

2 of 8
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Villa The Grand Buffet Dining Area

Aug '23Jul '24

Pakistan

Villa The Grand Buffet is still the go-to place for customers, as their Dining Area score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

7 of 8
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Villa The Grand Buffet Pricing

Villa The Grand Buffet has shown an increase in Pricing, with a jump from 52% last year to an impressive 56% this year.

Villa The Grand Buffet Price

Aug '23Jul '24

Pakistan

Villa The Grand Buffet continues to evolve, with a 3% increase in customer satisfaction of Price, climbing from 52% last year to 55% this year.

Satisfaction Score

55%
3pp

Aspect Rank

4 of 8
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Villa The Grand Buffet Promotions

Aug '23Jul '24

Pakistan

Villa The Grand Buffet remains a consumer favourite, maintaining a consistent 67% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

7 of 8
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Villa The Grand Buffet Service

Villa The Grand Buffet has successfully improved guest experience, as their "Service" satisfaction score jumped from 56% last year to an 70% this year.

Villa The Grand Buffet Billing and Payment

Aug '23Jul '24

Pakistan

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Satisfaction Score

Aspect Rank

1 of 7
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Villa The Grand Buffet Dining Options

Aug '23Jul '24

Pakistan

Use Realytics to know more about Villa The Grand Buffetlink

Satisfaction Score

Aspect Rank

1 of 8
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Villa The Grand Buffet Waiting Time

Aug '23Jul '24

Pakistan

Villa The Grand Buffet is still the go-to place for customers, as their Waiting Time score remains high at 24%, consistent with last year's score.

Satisfaction Score

24%

Aspect Rank

6 of 8
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Villa The Grand Buffet Order Processing

Aug '23Jul '24

Pakistan

Villa The Grand Buffet remains a consumer favourite, maintaining a consistent 43% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

43%

Aspect Rank

4 of 8
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Villa The Grand Buffet Staff

Villa The Grand Buffet continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 46% to 70% this year.

Villa The Grand Buffet Staff Competence

Aug '23Jul '24

Pakistan

Use Realytics to know more about Villa The Grand Buffetlink

Satisfaction Score

Aspect Rank

8 of 8
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Villa The Grand Buffet Staff Friendliness

Aug '23Jul '24

Pakistan

Villa The Grand Buffet is still the go-to place for customers, as their Staff Friendliness score remains high at 63%, consistent with last year's score.

Satisfaction Score

63%

Aspect Rank

7 of 8
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Villa The Grand Buffet Staff Attentiveness

Aug '23Jul '24

Pakistan

Villa The Grand Buffet remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

6 of 7
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Villa The Grand Buffet Staff Members

Aug '23Jul '24

Pakistan

Villa The Grand Buffet is still the go-to place for customers, as their Staff Members score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

6 of 8
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