Subway Brand Profile
Jul '23 — Jun '24
Pakistan
Subway has a much lower satisfaction score for its Staff compared to its other aspects. However, Subway has succeeded in its Food and Drinks aspect, with a 73% satisfaction score.
Subway Satisfaction Trend
Jan '24 — Jun '24
Pakistan
Subway's brand satisfaction has increased compared to previous month and now stands at 80%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Subway Food and Drinks
Subway is losing some of its appeal, with a concerning 9% decrease in satisfaction for Food and Drinks dropping from 82% last year to 73% this year.
Subway Food Quality
Jul '23 — Jun '24
Pakistan
Subway is struggling to meet customer expectations, with a 17% decrease in satisfaction in Food Quality aspect, falling from 77% last year to 60% this year.
Satisfaction Score
Aspect Rank
Subway Dishes
Jul '23 — Jun '24
Pakistan
Subway is losing its edge, with a noticeable decrease in guest satisfaction in Dishes aspect, down from 80% last year to 65% this year.
Satisfaction Score
Aspect Rank
Subway Place
Subway is facing challenges in evolving its Place aspect, with a 16% decrease in customer satisfaction, dropping from 78% last year to 62% this year.
Subway Service
Subway has shown an increase in Service, with a jump from 58% last year to an impressive 67% this year.
Subway Staff
Subway is facing challenges in maintaining its customer experience, with a noticeable 20% decrease in their Staff aspect satisfaction score, dropping from 77% to 57% this year.
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