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Reporting period: Jun '23May '24

P.F. Chang's Overview

<10 Places
Restaurant

Brand Satisfaction

89%
5pp

Country Rank

Pakistan
53 of 198

Category Rank

Restaurant
41 of 147

Rating Score

4.4

Sales Power

Sales Index

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P.F. Chang's Brand Profile

Jun '23May '24

Pakistan

P.F. Chang's has a much lower satisfaction score for its Pricing compared to its other aspects. However, P.F. Chang's has succeeded in its Service aspect, with a 94% satisfaction score.

Service
94%
5pp
Place
94%
7pp
Staff
91%
2pp
Food and Drinks
90%
6pp
Pricing
24%
5pp
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P.F. Chang's Satisfaction Trend

Dec '23May '24

Pakistan

P.F. Chang's's brand satisfaction has increased compared to previous month and now stands at 93%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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P.F. Chang's Food and Drinks

P.F. Chang's has shown an increase in Food and Drinks, with a jump from 84% last year to an impressive 90% this year.

P.F. Chang's Food Quality

Jun '23May '24

Pakistan

P.F. Chang's continues to evolve, with a 27% increase in customer satisfaction of Food Quality, climbing from 56% last year to 83% this year.

Satisfaction Score

83%
27pp

Aspect Rank

25 of 147
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P.F. Chang's Menu Selection

Jun '23May '24

Pakistan

Use Realytics to know more about P.F. Chang'slink

Satisfaction Score

Aspect Rank

30 of 144
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P.F. Chang's Dishes

Jun '23May '24

Pakistan

P.F. Chang's has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 79% last year to an 87% this year.

Satisfaction Score

87%
8pp

Aspect Rank

44 of 147
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Satisfaction Score

Aspect Rank

21 of 114
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P.F. Chang's Place

P.F. Chang's is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

14 of 147
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P.F. Chang's Pricing

P.F. Chang's is losing some of its appeal, with a concerning 5% decrease in satisfaction for Pricing dropping from 29% last year to 24% this year.

Satisfaction Score

Aspect Rank

125 of 146
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P.F. Chang's Service

P.F. Chang's is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

39 of 147
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P.F. Chang's Waiting Time

Jun '23May '24

Pakistan

P.F. Chang's is struggling to meet customer expectations, with a 3% decrease in satisfaction in Waiting Time aspect, falling from 78% last year to 75% this year.

Satisfaction Score

75%
3pp

Aspect Rank

25 of 144
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P.F. Chang's Order Processing

Jun '23May '24

Pakistan

P.F. Chang's is losing its edge, with a noticeable decrease in guest satisfaction in Order Processing aspect, down from 58% last year to 40% this year.

Satisfaction Score

40%
18pp

Aspect Rank

23 of 140
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P.F. Chang's Staff

P.F. Chang's is struggling to meet customer expectations. Use Realytics to know why

P.F. Chang's Staff Friendliness

Jun '23May '24

Pakistan

P.F. Chang's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

33 of 147
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P.F. Chang's Staff Attentiveness

Jun '23May '24

Pakistan

P.F. Chang's remains a consumer favourite, maintaining a consistent 75% satisfaction score in Staff Attentiveness aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

25 of 130
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P.F. Chang's Staff Members

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

18 of 145
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