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Reporting period: Jul '23Jun '24

P.F. Chang's Overview

<10 Places
Restaurant

Brand Satisfaction

89%
5pp

Country Rank

Pakistan
55 of 192

Category Rank

Restaurant
44 of 142

Rating Score

4.4

Sales Power

Sales Index

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P.F. Chang's Brand Profile

Jul '23Jun '24

Pakistan

P.F. Chang's has a much lower satisfaction score for its Pricing compared to its other aspects. However, P.F. Chang's has succeeded in its Place aspect, with a 96% satisfaction score.

Place
96%
9pp
Service
94%
5pp
Staff
91%
2pp
Food and Drinks
89%
5pp
Pricing
18%
8pp
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P.F. Chang's Satisfaction Trend

Jan '24Jun '24

Pakistan

P.F. Chang's's brand satisfaction has decreased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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P.F. Chang's Food and Drinks

P.F. Chang's has shown an increase in Food and Drinks, with a jump from 84% last year to an impressive 89% this year.

P.F. Chang's Food Quality

Jul '23Jun '24

Pakistan

P.F. Chang's continues to evolve, with a 22% increase in customer satisfaction of Food Quality, climbing from 58% last year to 80% this year.

Satisfaction Score

80%
22pp

Aspect Rank

31 of 142
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P.F. Chang's Menu Selection

Jul '23Jun '24

Pakistan

Use Realytics to know more about P.F. Chang'slink

Satisfaction Score

Aspect Rank

10 of 138
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P.F. Chang's Dishes

Jul '23Jun '24

Pakistan

P.F. Chang's has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 80% last year to an 87% this year.

Satisfaction Score

87%
7pp

Aspect Rank

42 of 142
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Satisfaction Score

Aspect Rank

21 of 110
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P.F. Chang's Place

P.F. Chang's is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

14 of 142
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P.F. Chang's Options for different visitors

Jul '23Jun '24

Pakistan

P.F. Chang's remains a consumer favourite, maintaining a consistent 88% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

88%

Aspect Rank

49 of 142
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P.F. Chang's Comfort

Jul '23Jun '24

Pakistan

P.F. Chang's is still the go-to place for customers, as their Comfort score remains high at 88%, consistent with last year's score.

Satisfaction Score

88%

Aspect Rank

14 of 132
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P.F. Chang's Pricing

P.F. Chang's is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

129 of 141
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P.F. Chang's Service

P.F. Chang's is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

13 of 142
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P.F. Chang's Waiting Time

Jul '23Jun '24

Pakistan

P.F. Chang's continues to improve, with a notable increase in customer satisfaction for their Waiting Time aspect, rising from 76% to 82% this year.

Satisfaction Score

82%
6pp

Aspect Rank

18 of 140
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P.F. Chang's Order Processing

Jul '23Jun '24

Pakistan

P.F. Chang's is losing some of its appeal, with a concerning 18% decrease in satisfaction for Order Processing dropping from 58% last year to 40% this year.

Satisfaction Score

40%
18pp

Aspect Rank

23 of 135
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P.F. Chang's Staff

P.F. Chang's is struggling to meet customer expectations. Use Realytics to know why

P.F. Chang's Staff Friendliness

Jul '23Jun '24

Pakistan

P.F. Chang's is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

32 of 142
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Satisfaction Score

Aspect Rank

20 of 139
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