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Reporting period: Jul '23Jun '24

OPTP Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

86%
23pp

Country Rank

Pakistan
3 of 14

Category Rank

Fast Food Restaurant
1 of 5

Rating Score

4.2

Sales Power

Sales Index

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OPTP Brand Profile

Jul '23Jun '24

Pakistan

OPTP has a much lower satisfaction score for its Pricing compared to its other aspects. However, OPTP has succeeded in its Service aspect, with a 92% satisfaction score.

Service
92%
41pp
Staff
90%
33pp
Food and Drinks
87%
16pp
Place
84%
18pp
Location
83%
Pricing
14%
15pp
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OPTP Satisfaction Trend

Jan '24Jun '24

Pakistan

OPTP's brand satisfaction has decreased compared to previous month and now stands at 59%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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OPTP Food and Drinks

OPTP has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 87% this year.

OPTP Food Quality

Jul '23Jun '24

Pakistan

OPTP continues to evolve, with a 37% increase in customer satisfaction of Food Quality, climbing from 35% last year to 72% this year.

Satisfaction Score

72%
37pp

Aspect Rank

1 of 5
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OPTP Dishes

Jul '23Jun '24

Pakistan

OPTP remains a consumer favourite, maintaining a consistent 71% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

71%

Aspect Rank

3 of 5
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OPTP Location

OPTP is still the go-to place for customers, as their Location score remains high at 83%, consistent with last year's score.

OPTP Parking

Jul '23Jun '24

Pakistan

OPTP remains a consumer favourite, maintaining a consistent 77% satisfaction score in Parking aspect for both this year and last year.

Satisfaction Score

77%

Aspect Rank

2 of 5
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OPTP Place

OPTP has successfully improved guest experience, as their "Place" satisfaction score jumped from 66% last year to an 84% this year.

Satisfaction Score

Aspect Rank

2 of 5
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OPTP Cleanliness and Hygiene

Jul '23Jun '24

Pakistan

OPTP continues to improve, with a notable increase in customer satisfaction for their Cleanliness and Hygiene aspect, rising from 78% to 79% this year.

Satisfaction Score

79%
1pp

Aspect Rank

1 of 5
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OPTP Pricing

OPTP is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

5 of 5
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OPTP Service

OPTP is one of the most promising brand to delight customers. Use Realytics to know more

OPTP Dining Options

Jul '23Jun '24

Pakistan

Use Realytics to know more about OPTPlink

Satisfaction Score

Aspect Rank

1 of 5
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OPTP Waiting Time

Jul '23Jun '24

Pakistan

OPTP is still the go-to place for customers, as their Waiting Time score remains high at 69%, consistent with last year's score.

Satisfaction Score

69%

Aspect Rank

2 of 5
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OPTP Staff

OPTP is one of the most promising brand to delight customers. Use Realytics to know more

OPTP Staff Friendliness

Jul '23Jun '24

Pakistan

Use Realytics to know more about OPTPlink

Satisfaction Score

Aspect Rank

1 of 5
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