OPTP Brand Profile
Aug '23 — Jul '24
Pakistan
OPTP has a much lower satisfaction score for its Pricing compared to its other aspects. However, OPTP has succeeded in its Service aspect, with a 93% satisfaction score.
OPTP Satisfaction Trend
Feb '24 — Jul '24
Pakistan
OPTP's brand satisfaction has increased compared to previous month and now stands at 66%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
OPTP Food and Drinks
OPTP has shown an increase in Food and Drinks, with a jump from 70% last year to an impressive 88% this year.
OPTP Portion Size
Aug '23 — Jul '24
Pakistan
OPTP remains a consumer favourite, maintaining a consistent 90% satisfaction score in Portion Size aspect for both this year and last year.
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OPTP Food Quality
Aug '23 — Jul '24
Pakistan
OPTP continues to evolve, with a 32% increase in customer satisfaction of Food Quality, climbing from 41% last year to 73% this year.
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OPTP Menu Selection
Aug '23 — Jul '24
Pakistan
OPTP is still the go-to place for customers, as their Menu Selection score remains high at 78%, consistent with last year's score.
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Aspect Rank
OPTP Dishes
Aug '23 — Jul '24
Pakistan
OPTP has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 69% last year to an 71% this year.
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OPTP Place
OPTP continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 67% to 83% this year.
OPTP Atmosphere and Décor
Aug '23 — Jul '24
Pakistan
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OPTP Cleanliness and Hygiene
Aug '23 — Jul '24
Pakistan
OPTP has demonstrated resilience in the industry, with a 2% increase in customer satisfaction for Cleanliness and Hygiene rising from 76% to 78% this year.
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OPTP Restrooms
Aug '23 — Jul '24
Pakistan
OPTP remains a consumer favourite, maintaining a consistent 42% satisfaction score in Restrooms aspect for both this year and last year.
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OPTP Options for different visitors
Aug '23 — Jul '24
Pakistan
OPTP is still the go-to place for customers, as their Options for different visitors score remains high at 83%, consistent with last year's score.
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OPTP Dining Area
Aug '23 — Jul '24
Pakistan
OPTP remains a consumer favourite, maintaining a consistent 57% satisfaction score in Dining Area aspect for both this year and last year.
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OPTP Pricing
OPTP is struggling to meet customer expectations. Use Realytics to know why
OPTP Price
Aug '23 — Jul '24
Pakistan
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Aspect Rank
OPTP Service
OPTP is one of the most promising brand to delight customers. Use Realytics to know more
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OPTP Waiting Time
Aug '23 — Jul '24
Pakistan
OPTP is still the go-to place for customers, as their Waiting Time score remains high at 72%, consistent with last year's score.
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OPTP Order Processing
Aug '23 — Jul '24
Pakistan
OPTP remains a consumer favourite, maintaining a consistent 54% satisfaction score in Order Processing aspect for both this year and last year.
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OPTP Staff
OPTP has shown an increase in Staff, with a jump from 60% last year to an impressive 89% this year.
OPTP Staff Competence
Aug '23 — Jul '24
Pakistan
OPTP is still the go-to place for customers, as their Staff Competence score remains high at 70%, consistent with last year's score.
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OPTP Staff Attentiveness
Aug '23 — Jul '24
Pakistan
OPTP remains a consumer favourite, maintaining a consistent 71% satisfaction score in Staff Attentiveness aspect for both this year and last year.
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OPTP Staff Members
Aug '23 — Jul '24
Pakistan
OPTP is still the go-to place for customers, as their Staff Members score remains high at 50%, consistent with last year's score.
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