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Reporting period: Jun '23May '24

OPTP Overview

10-100 Places
Fast Food Restaurant

Brand Satisfaction

86%
24pp

Country Rank

Pakistan
3 of 14

Category Rank

Fast Food Restaurant
2 of 6

Rating Score

4.3

Sales Power

Sales Index

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OPTP Brand Profile

Jun '23May '24

Pakistan

OPTP has a much lower satisfaction score for its Pricing compared to its other aspects. However, OPTP has succeeded in its Service aspect, with a 92% satisfaction score.

Service
92%
42pp
Staff
90%
34pp
Food and Drinks
87%
17pp
Place
87%
25pp
Location
81%
Pricing
15%
15pp
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OPTP Satisfaction Trend

Dec '23May '24

Pakistan

OPTP's brand satisfaction has decreased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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OPTP Food and Drinks

OPTP has shown an increase in Food and Drinks, with a jump from 70% last year to an impressive 87% this year.

OPTP Food Quality

Jun '23May '24

Pakistan

OPTP continues to evolve, with a 42% increase in customer satisfaction of Food Quality, climbing from 32% last year to 74% this year.

Satisfaction Score

74%
42pp

Aspect Rank

2 of 6
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OPTP Dishes

Jun '23May '24

Pakistan

OPTP has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 70% last year to an 74% this year.

Satisfaction Score

74%
4pp

Aspect Rank

4 of 6
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OPTP Location

OPTP remains a consumer favourite, maintaining a consistent 81% satisfaction score in Location aspect for both this year and last year.

OPTP Parking

Jun '23May '24

Pakistan

OPTP is still the go-to place for customers, as their Parking score remains high at 73%, consistent with last year's score.

Satisfaction Score

73%

Aspect Rank

1 of 6
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OPTP Place

OPTP continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 62% to 87% this year.

OPTP Atmosphere and Décor

Jun '23May '24

Pakistan

Use Realytics to know more about OPTPlink

Satisfaction Score

Aspect Rank

3 of 6
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OPTP Cleanliness and Hygiene

Jun '23May '24

Pakistan

OPTP has demonstrated resilience in the industry, with a 14% increase in customer satisfaction for Cleanliness and Hygiene rising from 70% to 84% this year.

Satisfaction Score

84%
14pp

Aspect Rank

2 of 6
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OPTP Pricing

OPTP is struggling to meet customer expectations. Use Realytics to know why

Satisfaction Score

Aspect Rank

6 of 6
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OPTP Service

OPTP is one of the most promising brand to delight customers. Use Realytics to know more

OPTP Dining Options

Jun '23May '24

Pakistan

Use Realytics to know more about OPTPlink

Satisfaction Score

Aspect Rank

1 of 6
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OPTP Waiting Time

Jun '23May '24

Pakistan

OPTP remains a consumer favourite, maintaining a consistent 70% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

70%

Aspect Rank

1 of 6
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OPTP Staff

OPTP is one of the most promising brand to delight customers. Use Realytics to know more

OPTP Staff Friendliness

Jun '23May '24

Pakistan

Use Realytics to know more about OPTPlink

Satisfaction Score

Aspect Rank

2 of 6
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