McDonald's Overview

McDonald's is struggling to meet customer expectations, with a 1% decrease in satisfaction in Food Quality aspect, falling from 43% last year to 42% this year.

McDonald's has shown an increase in Menu Selection, with a jump from 63% last year to an impressive 68% this year.

McDonald's is facing challenges in evolving its Drinks aspect, with a 7% decrease in customer satisfaction, dropping from 74% last year to 67% this year.

McDonald's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Parking dropping from 77% last year to 70% this year.

McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Cleanliness and Hygiene aspect, down from 84% last year to 76% this year.

McDonald's remains a consumer favourite, maintaining a consistent 54% satisfaction score in Comfort aspect for both this year and last year.

McDonald's continues to evolve, with a 1% increase in customer satisfaction of Dining Area, climbing from 77% last year to 78% this year.

McDonald's continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 74% to 83% this year.

McDonald's is losing some of its appeal, with a concerning 1% decrease in satisfaction for Waiting Time dropping from 54% last year to 53% this year.