McDonald's Overview

McDonald's remains a consumer favourite, maintaining a consistent 44% satisfaction score in Portion Size aspect for both this year and last year.

McDonald's continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 42% last year to 43% this year.

McDonald's has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 63% last year to an 67% this year.

McDonald's is still the go-to place for customers, as their Drinks score remains high at 70%, consistent with last year's score.

McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Parking aspect, down from 80% last year to 64% this year.

McDonald's is facing challenges in evolving its Cleanliness and Hygiene aspect, with a 2% decrease in customer satisfaction, dropping from 81% last year to 79% this year.

McDonald's is losing some of its appeal, with a concerning 4% decrease in satisfaction for Child-Friendly Conditions dropping from 90% last year to 86% this year.

McDonald's has shown an increase in Dining Area, with a jump from 76% last year to an impressive 81% this year.

McDonald's is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 26% last year to 23% this year.

McDonald's remains a consumer favourite, maintaining a consistent 33% satisfaction score in Opening Hours aspect for both this year and last year.

McDonald's is facing challenges in evolving its Waiting Time aspect, with a 1% decrease in customer satisfaction, dropping from 56% last year to 55% this year.

McDonald's continues to improve, with a notable increase in customer satisfaction for their Order Processing aspect, rising from 36% to 37% this year.

McDonald's is facing challenges in maintaining its customer experience, with a noticeable 21% decrease in their Staff Competence aspect satisfaction score, dropping from 57% to 36% this year.

McDonald's has shown an increase in Staff Friendliness, with a jump from 81% last year to an impressive 84% this year.

McDonald's is losing some of its appeal, with a concerning 18% decrease in satisfaction for Staff Members dropping from 49% last year to 31% this year.