Hardee's Brand Profile
Jul '23 — Jun '24
Pakistan
Hardee's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Hardee's has succeeded in its Place aspect, with a 81% satisfaction score.
Hardee's Satisfaction Trend
Jan '24 — Jun '24
Pakistan
Hardee's's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Hardee's Food and Drinks
Hardee's has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 75% this year.
Hardee's Food Quality
Jul '23 — Jun '24
Pakistan
Hardee's continues to evolve, with a 1% increase in customer satisfaction of Food Quality, climbing from 51% last year to 52% this year.
Satisfaction Score
Aspect Rank
Hardee's Dishes
Jul '23 — Jun '24
Pakistan
Hardee's has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 72% last year to an 76% this year.
Satisfaction Score
Aspect Rank
Hardee's Drinks
Jul '23 — Jun '24
Pakistan
Hardee's continues to improve, with a notable increase in customer satisfaction for their Drinks aspect, rising from 63% to 84% this year.
Satisfaction Score
Aspect Rank
Hardee's Location
Hardee's remains a consumer favourite, maintaining a consistent 69% satisfaction score in Location aspect for both this year and last year.
Hardee's Parking
Jul '23 — Jun '24
Pakistan
Hardee's is losing some of its appeal, with a concerning 17% decrease in satisfaction for Parking dropping from 89% last year to 72% this year.
Satisfaction Score
Aspect Rank
Hardee's Place
Hardee's has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Place rising from 73% to 81% this year.
Hardee's Atmosphere and Décor
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Hardee's Cleanliness and Hygiene
Jul '23 — Jun '24
Pakistan
Hardee's is struggling to meet customer expectations, with a 8% decrease in satisfaction in Cleanliness and Hygiene aspect, falling from 71% last year to 63% this year.
Satisfaction Score
Aspect Rank
Hardee's Child-Friendly Conditions
Jul '23 — Jun '24
Pakistan
Hardee's is still the go-to place for customers, as their Child-Friendly Conditions score remains high at 88%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Hardee's Pricing
Hardee's is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 26% last year to 24% this year.
Hardee's Price
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Hardee's Service
Hardee's has shown an increase in Service, with a jump from 66% last year to an impressive 75% this year.
Hardee's Dining Options
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Hardee's Waiting Time
Jul '23 — Jun '24
Pakistan
Hardee's continues to evolve, with a 22% increase in customer satisfaction of Waiting Time, climbing from 50% last year to 72% this year.
Satisfaction Score
Aspect Rank
Hardee's Order Processing
Jul '23 — Jun '24
Pakistan
Hardee's has successfully improved guest experience, as their "Order Processing" satisfaction score jumped from 57% last year to an 73% this year.
Satisfaction Score
Aspect Rank
Hardee's Staff
Hardee's remains a consumer favourite, maintaining a consistent 68% satisfaction score in Staff aspect for both this year and last year.
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