Gloria Jean's Coffees Brand Profile
Jul '23 — Jun '24
Pakistan
Gloria Jean's Coffees has a much lower satisfaction score for its Pricing compared to its other aspects. However, Gloria Jean's Coffees has succeeded in its Location aspect, with a 98% satisfaction score.
Gloria Jean's Coffees Satisfaction Trend
Jan '24 — Jun '24
Pakistan
Gloria Jean's Coffees's brand satisfaction has decreased compared to previous month and now stands at 64%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Gloria Jean's Coffees Food and Drinks
Gloria Jean's Coffees has shown an increase in Food and Drinks, with a jump from 70% last year to an impressive 72% this year.
Gloria Jean's Coffees Food Quality
Jul '23 — Jun '24
Pakistan
Gloria Jean's Coffees continues to evolve, with a 14% increase in customer satisfaction of Food Quality, climbing from 25% last year to 39% this year.
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Dishes
Jul '23 — Jun '24
Pakistan
Gloria Jean's Coffees is losing some of its appeal, with a concerning 1% decrease in satisfaction for Dishes dropping from 63% last year to 62% this year.
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Drinks
Jul '23 — Jun '24
Pakistan
Gloria Jean's Coffees has successfully improved guest experience, as their "Drinks" satisfaction score jumped from 81% last year to an 82% this year.
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Location
Use Realytics to know more about Gloria Jean's Coffees
Gloria Jean's Coffees Parking
Jul '23 — Jun '24
Pakistan
Gloria Jean's Coffees is struggling to meet customer expectations, with a 12% decrease in satisfaction in Parking aspect, falling from 100% last year to 88% this year.
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Conveniently Situated
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Views and Surroundings
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Place
Gloria Jean's Coffees is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 81% last year to 75% this year.
Gloria Jean's Coffees Atmosphere and Décor
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Pricing
Gloria Jean's Coffees is struggling to meet customer expectations. Use Realytics to know why
Gloria Jean's Coffees Price
Jul '23 — Jun '24
Pakistan
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Service
Gloria Jean's Coffees remains a consumer favourite, maintaining a consistent 61% satisfaction score in Service aspect for both this year and last year.
Gloria Jean's Coffees Dining Options
Jul '23 — Jun '24
Pakistan
Gloria Jean's Coffees is facing challenges in evolving its Dining Options aspect, with a 6% decrease in customer satisfaction, dropping from 92% last year to 86% this year.
Satisfaction Score
Aspect Rank
Gloria Jean's Coffees Staff
Gloria Jean's Coffees continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 61% to 70% this year.
Get a head start in the competitive race with Realytics now
Start your journey with Realytics by creating a free account. No credit card required.
