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Reporting period: Jul '23Jun '24

Chattha's Overview

<10 Places
Restaurant

Brand Satisfaction

70%
3pp

Country Rank

Pakistan
162 of 192

Category Rank

Restaurant
119 of 142

Rating Score

3.8

Sales Power

Sales Index

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Chattha's Brand Profile

Jul '23Jun '24

Pakistan

Chattha's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Chattha's has succeeded in its Place aspect, with a 80% satisfaction score.

Place
80%
14pp
Service
80%
14pp
Food and Drinks
74%
7pp
Pricing
22%
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Chattha's Satisfaction Trend

Jan '24Jun '24

Pakistan

Chattha's's brand satisfaction has increased compared to previous month and now stands at 83%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chattha's Food and Drinks

Chattha's is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 81% last year to 74% this year.

Chattha's Place

Chattha's has shown an increase in Place, with a jump from 66% last year to an impressive 80% this year.

Satisfaction Score

Aspect Rank

22 of 142
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Chattha's Pricing

Chattha's remains a consumer favourite, maintaining a consistent 22% satisfaction score in Pricing aspect for both this year and last year.

Chattha's Price

Jul '23Jun '24

Pakistan

Chattha's continues to evolve, with a 16% increase in customer satisfaction of Price, climbing from 6% last year to 22% this year.

Satisfaction Score

22%
16pp

Aspect Rank

112 of 141
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Chattha's Service

Chattha's has successfully improved guest experience, as their "Service" satisfaction score jumped from 66% last year to an 80% this year.

Satisfaction Score

Aspect Rank

67 of 142
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