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Reporting period: Jun '23May '24

Chattha's Overview

<10 Places
Restaurant

Brand Satisfaction

70%
2pp

Country Rank

Pakistan
170 of 198

Category Rank

Restaurant
125 of 147

Rating Score

3.7

Sales Power

Sales Index

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Chattha's Brand Profile

Jun '23May '24

Pakistan

Chattha's has a much lower satisfaction score for its Pricing compared to its other aspects. However, Chattha's has succeeded in its Service aspect, with a 78% satisfaction score.

Service
78%
12pp
Place
76%
7pp
Food and Drinks
74%
8pp
Pricing
22%
13pp
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Chattha's Satisfaction Trend

Dec '23May '24

Pakistan

Chattha's's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chattha's Food and Drinks

Chattha's is losing some of its appeal, with a concerning 8% decrease in satisfaction for Food and Drinks dropping from 82% last year to 74% this year.

Chattha's Dishes

Jun '23May '24

Pakistan

Chattha's remains a consumer favourite, maintaining a consistent 61% satisfaction score in Dishes aspect for both this year and last year.

Satisfaction Score

61%

Aspect Rank

121 of 147
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Chattha's Place

Chattha's has shown an increase in Place, with a jump from 69% last year to an impressive 76% this year.

Satisfaction Score

Aspect Rank

24 of 147
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Chattha's Pricing

Chattha's continues to evolve, with a 13% increase in customer satisfaction of Pricing, climbing from 9% last year to 22% this year.

Chattha's Price

Jun '23May '24

Pakistan

Chattha's has successfully improved guest experience, as their "Price" satisfaction score jumped from 9% last year to an 22% this year.

Satisfaction Score

22%
13pp

Aspect Rank

121 of 146
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Chattha's Service

Chattha's continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 66% to 78% this year.

Chattha's Dining Options

Jun '23May '24

Pakistan

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Satisfaction Score

Aspect Rank

62 of 147
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