Realytics logo

Reporting period: Jun '23May '24

Butlers Chocolate Café Overview

<10 Places
Cafe

Brand Satisfaction

74%
1pp

Country Rank

Pakistan
157 of 198

Category Rank

Cafe
13 of 18

Rating Score

3.8

Sales Power

Sales Index

Realytics logo

Butlers Chocolate Café Brand Profile

Jun '23May '24

Pakistan

Butlers Chocolate Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Butlers Chocolate Café has succeeded in its Food and Drinks aspect, with a 78% satisfaction score.

Food and Drinks
78%
1pp
Place
74%
6pp
Service
59%
10pp
Pricing
37%
13pp
Realytics logo

Butlers Chocolate Café Satisfaction Trend

Dec '23May '24

Pakistan

Butlers Chocolate Café's brand satisfaction has increased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Butlers Chocolate Café Food and Drinks

Butlers Chocolate Café has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 78% this year.

Butlers Chocolate Café Food Quality

Jun '23May '24

Pakistan

Butlers Chocolate Café is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food Quality dropping from 53% last year to 46% this year.

Satisfaction Score

46%
7pp

Aspect Rank

8 of 17
Realytics logo

Butlers Chocolate Café Dishes

Jun '23May '24

Pakistan

Butlers Chocolate Café continues to evolve, with a 11% increase in customer satisfaction of Dishes, climbing from 69% last year to 80% this year.

Satisfaction Score

80%
11pp

Aspect Rank

6 of 17
Realytics logo

Butlers Chocolate Café Drinks

Jun '23May '24

Pakistan

Butlers Chocolate Café is struggling to meet customer expectations, with a 8% decrease in satisfaction in Drinks aspect, falling from 92% last year to 84% this year.

Satisfaction Score

84%
8pp

Aspect Rank

4 of 17
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Place

Butlers Chocolate Café has successfully improved guest experience, as their "Place" satisfaction score jumped from 68% last year to an 74% this year.

Butlers Chocolate Café Atmosphere and Décor

Jun '23May '24

Pakistan

Butlers Chocolate Café is losing its edge, with a noticeable decrease in guest satisfaction in Atmosphere and Décor aspect, down from 96% last year to 85% this year.

Satisfaction Score

85%
11pp

Aspect Rank

17 of 17
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Pricing

Butlers Chocolate Café continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 24% to 37% this year.

Butlers Chocolate Café Price

Jun '23May '24

Pakistan

Butlers Chocolate Café has demonstrated resilience in the industry, with a 16% increase in customer satisfaction for Price rising from 17% to 33% this year.

Satisfaction Score

33%
16pp

Aspect Rank

7 of 17
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Service

Butlers Chocolate Café is facing challenges in evolving its Service aspect, with a 10% decrease in customer satisfaction, dropping from 69% last year to 59% this year.