Realytics logo

Reporting period: Aug '23Jul '24

Butlers Chocolate Café Overview

<10 Places
Cafe

Brand Satisfaction

74%

Country Rank

Pakistan
144 of 191

Category Rank

Cafe
10 of 15

Rating Score

3.8

Sales Power

Sales Index

Realytics logo

Butlers Chocolate Café Brand Profile

Aug '23Jul '24

Pakistan

Butlers Chocolate Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Butlers Chocolate Café has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
Place
68%
2pp
Service
62%
6pp
Pricing
34%
Realytics logo

Butlers Chocolate Café Satisfaction Trend

Feb '24Jul '24

Pakistan

Butlers Chocolate Café's brand satisfaction has decreased compared to previous month and now stands at 71%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Butlers Chocolate Café Food and Drinks

Butlers Chocolate Café remains a consumer favourite, maintaining a consistent 79% satisfaction score in Food and Drinks aspect for both this year and last year.

Butlers Chocolate Café Portion Size

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

4 of 15
Realytics logo

Butlers Chocolate Café Food Quality

Aug '23Jul '24

Pakistan

Butlers Chocolate Café is still the go-to place for customers, as their Food Quality score remains high at 49%, consistent with last year's score.

Satisfaction Score

49%

Aspect Rank

9 of 15
Realytics logo

Butlers Chocolate Café Menu Selection

Aug '23Jul '24

Pakistan

Butlers Chocolate Café remains a consumer favourite, maintaining a consistent 73% satisfaction score in Menu Selection aspect for both this year and last year.

Satisfaction Score

73%

Aspect Rank

14 of 14
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Dishes

Aug '23Jul '24

Pakistan

Butlers Chocolate Café has shown an increase in Dishes, with a jump from 73% last year to an impressive 81% this year.

Satisfaction Score

81%
8pp

Aspect Rank

5 of 15
Realytics logo

Butlers Chocolate Café Drinks

Aug '23Jul '24

Pakistan

Butlers Chocolate Café is losing some of its appeal, with a concerning 2% decrease in satisfaction for Drinks dropping from 88% last year to 86% this year.

Satisfaction Score

86%
2pp

Aspect Rank

7 of 15
Realytics logo

Butlers Chocolate Café Place

Butlers Chocolate Café continues to evolve, with a 2% increase in customer satisfaction of Place, climbing from 66% last year to 68% this year.

Butlers Chocolate Café Atmosphere and Décor

Aug '23Jul '24

Pakistan

Butlers Chocolate Café is struggling to meet customer expectations, with a 14% decrease in satisfaction in Atmosphere and Décor aspect, falling from 95% last year to 81% this year.

Satisfaction Score

81%
14pp

Aspect Rank

15 of 15
Realytics logo

Butlers Chocolate Café Cleanliness and Hygiene

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

3 of 15
Realytics logo

Butlers Chocolate Café Restrooms

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

2 of 10
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Options for different visitors

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

7 of 14
Realytics logo

Butlers Chocolate Café Comfort

Aug '23Jul '24

Pakistan

Butlers Chocolate Café is still the go-to place for customers, as their Comfort score remains high at 29%, consistent with last year's score.

Satisfaction Score

29%

Aspect Rank

9 of 14
Realytics logo

Butlers Chocolate Café Venue Congestion

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

6 of 12
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Dining Area

Aug '23Jul '24

Pakistan

Butlers Chocolate Café remains a consumer favourite, maintaining a consistent 50% satisfaction score in Dining Area aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

7 of 15
Realytics logo

Butlers Chocolate Café Pricing

Butlers Chocolate Café is still the go-to place for customers, as their Pricing score remains high at 34%, consistent with last year's score.

Butlers Chocolate Café Price

Aug '23Jul '24

Pakistan

Butlers Chocolate Café has successfully improved guest experience, as their "Price" satisfaction score jumped from 25% last year to an 30% this year.

Satisfaction Score

30%
5pp

Aspect Rank

6 of 15
Realytics logo

Butlers Chocolate Café Promotions

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

1 of 12
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Service

Butlers Chocolate Café is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 68% last year to 62% this year.

Butlers Chocolate Café Billing and Payment

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

5 of 13
Realytics logo

Butlers Chocolate Café Opening Hours

Aug '23Jul '24

Pakistan

Use Realytics to know more about Butlers Chocolate Cafélink

Satisfaction Score

Aspect Rank

2 of 4
Realytics logo

Butlers Chocolate Café Dining Options

Aug '23Jul '24

Pakistan

Butlers Chocolate Café continues to improve, with a notable increase in customer satisfaction for their Dining Options aspect, rising from 84% to 89% this year.

Satisfaction Score

89%
5pp

Aspect Rank

13 of 15
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Waiting Time

Aug '23Jul '24

Pakistan

Butlers Chocolate Café remains a consumer favourite, maintaining a consistent 27% satisfaction score in Waiting Time aspect for both this year and last year.

Satisfaction Score

27%

Aspect Rank

13 of 15
Realytics logo

Butlers Chocolate Café Order Processing

Aug '23Jul '24

Pakistan

Butlers Chocolate Café is still the go-to place for customers, as their Order Processing score remains high at 33%, consistent with last year's score.

Satisfaction Score

33%

Aspect Rank

12 of 15
Realytics logo