Realytics logo

Reporting period: Jul '23Jun '24

Butlers Chocolate Café Overview

<10 Places
Cafe

Brand Satisfaction

74%
2pp

Country Rank

Pakistan
144 of 192

Category Rank

Cafe
11 of 17

Rating Score

3.8

Sales Power

Sales Index

Realytics logo

Butlers Chocolate Café Brand Profile

Jul '23Jun '24

Pakistan

Butlers Chocolate Café has a much lower satisfaction score for its Pricing compared to its other aspects. However, Butlers Chocolate Café has succeeded in its Food and Drinks aspect, with a 79% satisfaction score.

Food and Drinks
79%
2pp
Place
74%
6pp
Service
59%
8pp
Pricing
36%
8pp
Realytics logo

Butlers Chocolate Café Satisfaction Trend

Jan '24Jun '24

Pakistan

Butlers Chocolate Café's brand satisfaction has increased compared to previous month and now stands at 86%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Butlers Chocolate Café Food and Drinks

Butlers Chocolate Café has shown an increase in Food and Drinks, with a jump from 77% last year to an impressive 79% this year.

Butlers Chocolate Café Food Quality

Jul '23Jun '24

Pakistan

Butlers Chocolate Café is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food Quality dropping from 51% last year to 50% this year.

Satisfaction Score

50%
1pp

Aspect Rank

8 of 17
Realytics logo

Butlers Chocolate Café Dishes

Jul '23Jun '24

Pakistan

Butlers Chocolate Café continues to evolve, with a 12% increase in customer satisfaction of Dishes, climbing from 69% last year to 81% this year.

Satisfaction Score

81%
12pp

Aspect Rank

6 of 17
Realytics logo

Butlers Chocolate Café Drinks

Jul '23Jun '24

Pakistan

Butlers Chocolate Café is struggling to meet customer expectations, with a 6% decrease in satisfaction in Drinks aspect, falling from 91% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

4 of 17
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Place

Butlers Chocolate Café has successfully improved guest experience, as their "Place" satisfaction score jumped from 68% last year to an 74% this year.

Butlers Chocolate Café Atmosphere and Décor

Jul '23Jun '24

Pakistan

Butlers Chocolate Café is losing its edge, with a noticeable decrease in guest satisfaction in Atmosphere and Décor aspect, down from 95% last year to 87% this year.

Satisfaction Score

87%
8pp

Aspect Rank

17 of 17
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Pricing

Butlers Chocolate Café continues to improve, with a notable increase in customer satisfaction for their Pricing aspect, rising from 28% to 36% this year.

Butlers Chocolate Café Price

Jul '23Jun '24

Pakistan

Butlers Chocolate Café has demonstrated resilience in the industry, with a 10% increase in customer satisfaction for Price rising from 22% to 32% this year.

Satisfaction Score

32%
10pp

Aspect Rank

8 of 17
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Butlers Chocolate Café Service

Butlers Chocolate Café is facing challenges in evolving its Service aspect, with a 8% decrease in customer satisfaction, dropping from 67% last year to 59% this year.