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Reporting period: Jul '23Jun '24

Shaka Overview

<10 Places
Restaurant

Brand Satisfaction

85%
1pp

Country Rank

Philippines
100 of 153

Category Rank

Restaurant
72 of 105

Rating Score

4.4

Sales Power

Sales Index

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Shaka Brand Profile

Jul '23Jun '24

Philippines

Shaka has a much lower satisfaction score for its Pricing compared to its other aspects. However, Shaka has succeeded in its Staff aspect, with a 91% satisfaction score.

Staff
91%
3pp
Food and Drinks
88%
1pp
Location
87%
Place
85%
3pp
Service
77%
5pp
Pricing
29%
5pp
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Shaka Satisfaction Trend

Jan '24Jun '24

Philippines

Shaka's brand satisfaction has increased compared to previous month and now stands at 87%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Shaka Food and Drinks

Shaka is losing some of its appeal, with a concerning 1% decrease in satisfaction for Food and Drinks dropping from 89% last year to 88% this year.

Shaka Portion Size

Jul '23Jun '24

Philippines

Shaka remains a consumer favourite, maintaining a consistent 68% satisfaction score in Portion Size aspect for both this year and last year.

Satisfaction Score

68%

Aspect Rank

21 of 100
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Shaka Food Quality

Jul '23Jun '24

Philippines

Shaka has shown an increase in Food Quality, with a jump from 79% last year to an impressive 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

20 of 105
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Satisfaction Score

Aspect Rank

15 of 102
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Shaka Dishes

Jul '23Jun '24

Philippines

Shaka is still the go-to place for customers, as their Dishes score remains high at 78%, consistent with last year's score.

Satisfaction Score

78%

Aspect Rank

70 of 105
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Satisfaction Score

Aspect Rank

16 of 104
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Shaka Location

Shaka remains a consumer favourite, maintaining a consistent 87% satisfaction score in Location aspect for both this year and last year.

Shaka Conveniently Situated

Jul '23Jun '24

Philippines

Shaka is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

29 of 79
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Shaka Views and Surroundings

Jul '23Jun '24

Philippines

Shaka is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

35 of 72
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Shaka Place

Shaka is struggling to meet customer expectations, with a 2% decrease in satisfaction in Place aspect, falling from 87% last year to 85% this year.

Satisfaction Score

Aspect Rank

61 of 105
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Shaka Pricing

Shaka is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 34% last year to 29% this year.

Shaka Price

Jul '23Jun '24

Philippines

Shaka is facing challenges in evolving its Price aspect, with a 9% decrease in customer satisfaction, dropping from 33% last year to 24% this year.

Satisfaction Score

24%
9pp

Aspect Rank

101 of 105
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Shaka Service

Shaka continues to evolve, with a 5% increase in customer satisfaction of Service, climbing from 72% last year to 77% this year.

Satisfaction Score

Aspect Rank

31 of 105
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Shaka Staff

Shaka is struggling to meet customer expectations. Use Realytics to know why

Shaka Staff Friendliness

Jul '23Jun '24

Philippines

Shaka is struggling to meet customer expectations. Use Realytics to know whylink

Satisfaction Score

Aspect Rank

69 of 105
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Shaka Staff Members

Jul '23Jun '24

Philippines

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Satisfaction Score

Aspect Rank

34 of 105
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