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Reporting period: Feb '23Jan '24

Manolete Overview

<10 Places
Buffet

Brand Satisfaction

74%
2pp

Country Rank

Mexico
706 of 1 083

Category Rank

Buffet
3 of 12

Rating Score

4.1

Sales Power

Sales Index

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Manolete Brand Profile

Feb '23Jan '24

Mexico

Manolete has a much lower satisfaction score for its Location compared to its other aspects. However, Manolete has succeeded in its Service aspect, with a 82% satisfaction score.

Service
82%
13pp
Pricing
77%
10pp
Place
75%
1pp
Food and Drinks
73%
2pp
Staff
50%
Location
0%
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Manolete Food and Drinks

Manolete has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 73% this year.

Manolete Portion Size

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

5 of 12
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Manolete Food Quality

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

7 of 12
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Manolete Menu Selection

Feb '23Jan '24

Mexico

Manolete continues to evolve, with a 5% increase in customer satisfaction of Menu Selection, climbing from 73% last year to 78% this year.

Satisfaction Score

78%
5pp

Aspect Rank

2 of 12
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Manolete Dishes

Feb '23Jan '24

Mexico

Manolete is losing some of its appeal, with a concerning 6% decrease in satisfaction for Dishes dropping from 74% last year to 68% this year.

Satisfaction Score

68%
6pp

Aspect Rank

3 of 12
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Manolete Drinks

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

7 of 12
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Manolete Location

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Manolete Parking

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

1 of 12
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Manolete Views and Surroundings

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

1 of 4
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Manolete Transport Accessibility

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

1 of 1
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Manolete Place

Manolete is struggling to meet customer expectations, with a 1% decrease in satisfaction in Place aspect, falling from 76% last year to 75% this year.

Manolete Atmosphere and Décor

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

9 of 12
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Manolete Cleanliness and Hygiene

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

7 of 12
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Manolete Restrooms

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

4 of 11
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Manolete Options for different visitors

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

6 of 12
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Manolete Child-Friendly Conditions

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

2 of 10
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Manolete Comfort

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

2 of 12
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Manolete Venue Congestion

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

4 of 11
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Manolete Dining Area

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

5 of 11
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Manolete Pricing

Manolete is losing its edge, with a noticeable decrease in guest satisfaction in Pricing aspect, down from 87% last year to 77% this year.

Manolete Price

Feb '23Jan '24

Mexico

Manolete is facing challenges in evolving its Price aspect, with a 10% decrease in customer satisfaction, dropping from 87% last year to 77% this year.

Satisfaction Score

77%
10pp

Aspect Rank

5 of 12
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Manolete Service

Manolete has successfully improved guest experience, as their "Service" satisfaction score jumped from 69% last year to an 82% this year.

Manolete Billing and Payment

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

1 of 10
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Manolete Dining Options

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

1 of 11
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Manolete Waiting Time

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

7 of 12
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Manolete Order Processing

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

4 of 12
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Manolete Staff

Manolete remains a consumer favourite, maintaining a consistent 50% satisfaction score in Staff aspect for both this year and last year.

Manolete Staff Friendliness

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

5 of 12
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Manolete Staff Attentiveness

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

10 of 12
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Manolete Staff Members

Feb '23Jan '24

Mexico

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Satisfaction Score

Aspect Rank

11 of 12
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