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Reporting period: Apr '23Mar '24

Cafe Faiza Overview

<10 Places
Cafe

Brand Satisfaction

75%
1pp

Country Rank

Kyrgyzstan
4 of 5

Category Rank

Cafe
2 of 2

Rating Score

4.2

Sales Power

Sales Index

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Cafe Faiza Brand Profile

Apr '23Mar '24

Kyrgyzstan

Cafe Faiza has a much lower satisfaction score for its Staff compared to its other aspects. However, Cafe Faiza has succeeded in its Food and Drinks aspect, with a 89% satisfaction score.

Food and Drinks
89%
Pricing
85%
6pp
Service
55%
4pp
Place
41%
17pp
Location
0%
Staff
0%
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Cafe Faiza Food and Drinks

Cafe Faiza remains a consumer favourite, maintaining a consistent 89% satisfaction score in Food and Drinks aspect for both this year and last year.

Cafe Faiza Portion Size

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Food Quality

Apr '23Mar '24

Kyrgyzstan

Cafe Faiza has shown an increase in Food Quality, with a jump from 60% last year to an impressive 73% this year.

Satisfaction Score

73%
13pp

Aspect Rank

2 of 2
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Cafe Faiza Menu Selection

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Dishes

Apr '23Mar '24

Kyrgyzstan

Cafe Faiza continues to evolve, with a 11% increase in customer satisfaction of Dishes, climbing from 75% last year to 86% this year.

Satisfaction Score

86%
11pp

Aspect Rank

2 of 2
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Cafe Faiza Drinks

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Cuisines

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Location

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Cafe Faiza Parking

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Place

Cafe Faiza is losing some of its appeal, with a concerning 17% decrease in satisfaction for Place dropping from 58% last year to 41% this year.

Cafe Faiza Atmosphere and Décor

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Cleanliness and Hygiene

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Restrooms

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

1 of 2
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Cafe Faiza Options for different visitors

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Child-Friendly Conditions

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Comfort

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Venue Congestion

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Dining Area

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Pricing

Cafe Faiza is struggling to meet customer expectations, with a 6% decrease in satisfaction in Pricing aspect, falling from 91% last year to 85% this year.

Cafe Faiza Price

Apr '23Mar '24

Kyrgyzstan

Cafe Faiza is losing its edge, with a noticeable decrease in guest satisfaction in Price aspect, down from 91% last year to 85% this year.

Satisfaction Score

85%
6pp

Aspect Rank

1 of 2
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Cafe Faiza Service

Cafe Faiza is facing challenges in evolving its Service aspect, with a 4% decrease in customer satisfaction, dropping from 59% last year to 55% this year.

Cafe Faiza Billing and Payment

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

1 of 1
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Cafe Faiza Dining Options

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Waiting Time

Apr '23Mar '24

Kyrgyzstan

Cafe Faiza has successfully improved guest experience, as their "Waiting Time" satisfaction score jumped from 53% last year to an 54% this year.

Satisfaction Score

54%
1pp

Aspect Rank

2 of 2
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Cafe Faiza Order Processing

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Staff

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Cafe Faiza Staff Competence

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Staff Friendliness

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Staff Attentiveness

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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Cafe Faiza Staff Members

Apr '23Mar '24

Kyrgyzstan

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Satisfaction Score

Aspect Rank

2 of 2
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