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Reporting period: Jun '23May '24

Steffani Overview

<10 Places
Restaurant

Brand Satisfaction

65%
11pp

Country Rank

Estonia
40 of 45

Category Rank

Restaurant
25 of 28

Rating Score

3.3

Sales Power

Sales Index

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Steffani Brand Profile

Jun '23May '24

Estonia

Steffani has a much lower satisfaction score for its Service compared to its other aspects. However, Steffani has succeeded in its Pricing aspect, with a 91% satisfaction score.

Pricing
91%
5pp
Food and Drinks
69%
10pp
Place
63%
11pp
Staff
61%
9pp
Service
50%
13pp
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Steffani Satisfaction Trend

Dec '23May '24

Estonia

Steffani's brand satisfaction has decreased compared to previous month and now stands at 61%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Steffani Food and Drinks

Steffani is losing some of its appeal, with a concerning 10% decrease in satisfaction for Food and Drinks dropping from 79% last year to 69% this year.

Satisfaction Score

Aspect Rank

3 of 26
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Steffani Food Quality

Jun '23May '24

Estonia

Steffani has shown an increase in Food Quality, with a jump from 19% last year to an impressive 23% this year.

Satisfaction Score

23%
4pp

Aspect Rank

20 of 27
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Steffani Dishes

Jun '23May '24

Estonia

Steffani is struggling to meet customer expectations, with a 13% decrease in satisfaction in Dishes aspect, falling from 82% last year to 69% this year.

Satisfaction Score

69%
13pp

Aspect Rank

20 of 27
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Steffani Place

Steffani is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 74% last year to 63% this year.

Satisfaction Score

Aspect Rank

8 of 27
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Steffani Pricing

Steffani is struggling to meet customer expectations. Use Realytics to know why

Steffani Price

Jun '23May '24

Estonia

Steffani is facing challenges in evolving its Price aspect, with a 5% decrease in customer satisfaction, dropping from 95% last year to 90% this year.

Satisfaction Score

90%
5pp

Aspect Rank

6 of 27
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Steffani Service

Steffani is facing challenges in maintaining its customer experience, with a noticeable 13% decrease in their Service aspect satisfaction score, dropping from 63% to 50% this year.

Steffani Waiting Time

Jun '23May '24

Estonia

Steffani is losing some of its appeal, with a concerning 9% decrease in satisfaction for Waiting Time dropping from 46% last year to 37% this year.

Satisfaction Score

37%
9pp

Aspect Rank

7 of 27
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Steffani Staff

Steffani is struggling to meet customer expectations, with a 9% decrease in satisfaction in Staff aspect, falling from 70% last year to 61% this year.

Steffani Staff Friendliness

Jun '23May '24

Estonia

Steffani is losing its edge, with a noticeable decrease in guest satisfaction in Staff Friendliness aspect, down from 81% last year to 78% this year.

Satisfaction Score

78%
3pp

Aspect Rank

18 of 27
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Steffani Staff Members

Jun '23May '24

Estonia

Steffani remains a consumer favourite, maintaining a consistent 51% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

51%

Aspect Rank

14 of 27
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