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Reporting period: Aug '23Jul '24

Steffani Overview

<10 Places
Restaurant

Brand Satisfaction

69%
2pp

Country Rank

Estonia
38 of 44

Category Rank

Restaurant
26 of 30

Rating Score

3.5

Sales Power

Sales Index

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Steffani Brand Profile

Aug '23Jul '24

Estonia

Steffani has a much lower satisfaction score for its Service compared to its other aspects. However, Steffani has succeeded in its Pricing aspect, with a 93% satisfaction score.

Pricing
93%
1pp
Food and Drinks
74%
3pp
Place
69%
8pp
Staff
68%
3pp
Service
51%
2pp
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Steffani Satisfaction Trend

Feb '24Jul '24

Estonia

Steffani's brand satisfaction has decreased compared to previous month and now stands at 59%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Steffani Food and Drinks

Steffani has shown an increase in Food and Drinks, with a jump from 71% last year to an impressive 74% this year.

Steffani Portion Size

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

7 of 29
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Steffani Food Quality

Aug '23Jul '24

Estonia

Steffani continues to evolve, with a 11% increase in customer satisfaction of Food Quality, climbing from 20% last year to 31% this year.

Satisfaction Score

31%
11pp

Aspect Rank

26 of 30
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Steffani Menu Selection

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

16 of 30
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Steffani Dishes

Aug '23Jul '24

Estonia

Steffani has successfully improved guest experience, as their "Dishes" satisfaction score jumped from 71% last year to an 75% this year.

Satisfaction Score

75%
4pp

Aspect Rank

21 of 30
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Steffani Drinks

Aug '23Jul '24

Estonia

Steffani remains a consumer favourite, maintaining a consistent 75% satisfaction score in Drinks aspect for both this year and last year.

Satisfaction Score

75%

Aspect Rank

24 of 29
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Steffani Cuisines

Aug '23Jul '24

Estonia

Steffani is still the go-to place for customers, as their Cuisines score remains high at 56%, consistent with last year's score.

Satisfaction Score

56%

Aspect Rank

18 of 23
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Steffani Place

Steffani continues to improve, with a notable increase in customer satisfaction for their Place aspect, rising from 61% to 69% this year.

Steffani Atmosphere and Décor

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

13 of 30
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Steffani Cleanliness and Hygiene

Aug '23Jul '24

Estonia

Steffani remains a consumer favourite, maintaining a consistent 31% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

31%

Aspect Rank

22 of 27
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Steffani Restrooms

Aug '23Jul '24

Estonia

Steffani is still the go-to place for customers, as their Restrooms score remains high at 50%, consistent with last year's score.

Satisfaction Score

50%

Aspect Rank

9 of 21
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Steffani Options for different visitors

Aug '23Jul '24

Estonia

Steffani remains a consumer favourite, maintaining a consistent 50% satisfaction score in Options for different visitors aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

22 of 27
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Steffani Child-Friendly Conditions

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

11 of 23
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Steffani Comfort

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

6 of 29
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Steffani Venue Congestion

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

10 of 25
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Steffani Dining Area

Aug '23Jul '24

Estonia

Steffani is still the go-to place for customers, as their Dining Area score remains high at 75%, consistent with last year's score.

Satisfaction Score

75%

Aspect Rank

16 of 27
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Steffani Pricing

Steffani is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

5 of 30
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Steffani Service

Steffani is losing some of its appeal, with a concerning 2% decrease in satisfaction for Service dropping from 53% last year to 51% this year.

Steffani Billing and Payment

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

16 of 20
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Steffani Opening Hours

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

16 of 22
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Steffani Dining Options

Aug '23Jul '24

Estonia

Steffani remains a consumer favourite, maintaining a consistent 85% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

85%

Aspect Rank

24 of 30
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Steffani Waiting Time

Aug '23Jul '24

Estonia

Steffani is struggling to meet customer expectations, with a 1% decrease in satisfaction in Waiting Time aspect, falling from 37% last year to 36% this year.

Satisfaction Score

36%
1pp

Aspect Rank

25 of 30
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Steffani Order Processing

Aug '23Jul '24

Estonia

Steffani is still the go-to place for customers, as their Order Processing score remains high at 39%, consistent with last year's score.

Satisfaction Score

39%

Aspect Rank

21 of 30
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Steffani Staff

Steffani has demonstrated resilience in the industry, with a 3% increase in customer satisfaction for Staff rising from 65% to 68% this year.

Steffani Staff Competence

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

5 of 26
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Steffani Staff Friendliness

Aug '23Jul '24

Estonia

Steffani has shown an increase in Staff Friendliness, with a jump from 70% last year to an impressive 87% this year.

Satisfaction Score

87%
17pp

Aspect Rank

22 of 30
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Steffani Staff Attentiveness

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

26 of 27
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Steffani Staff Avaliability

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

3 of 3
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Steffani Staff Members

Aug '23Jul '24

Estonia

Steffani continues to evolve, with a 6% increase in customer satisfaction of Staff Members, climbing from 53% last year to 59% this year.

Satisfaction Score

59%
6pp

Aspect Rank

21 of 30
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