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Reporting period: Aug '23Jul '24

Peppersack Overview

<10 Places
Cafe

Brand Satisfaction

86%
3pp

Country Rank

Estonia
20 of 44

Category Rank

Cafe
2 of 4

Rating Score

4.3

Sales Power

Sales Index

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Peppersack Brand Profile

Aug '23Jul '24

Estonia

Peppersack has a much lower satisfaction score for its Pricing compared to its other aspects. However, Peppersack has succeeded in its Place aspect, with a 95% satisfaction score.

Place
95%
1pp
Staff
91%
9pp
Service
86%
5pp
Food and Drinks
85%
Pricing
68%
15pp
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Peppersack Satisfaction Trend

Feb '24Jul '24

Estonia

Peppersack's brand satisfaction has increased compared to previous month and now stands at 92%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Peppersack Food and Drinks

Peppersack remains a consumer favourite, maintaining a consistent 85% satisfaction score in Food and Drinks aspect for both this year and last year.

Peppersack Portion Size

Aug '23Jul '24

Estonia

Peppersack is losing some of its appeal, with a concerning 1% decrease in satisfaction for Portion Size dropping from 53% last year to 52% this year.

Satisfaction Score

52%
1pp

Aspect Rank

3 of 4
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Peppersack Food Quality

Aug '23Jul '24

Estonia

Peppersack has shown an increase in Food Quality, with a jump from 58% last year to an impressive 72% this year.

Satisfaction Score

72%
14pp

Aspect Rank

2 of 4
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Peppersack Menu Selection

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

3 of 4
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Peppersack Dishes

Aug '23Jul '24

Estonia

Peppersack is still the go-to place for customers, as their Dishes score remains high at 81%, consistent with last year's score.

Satisfaction Score

81%

Aspect Rank

4 of 4
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Peppersack Drinks

Aug '23Jul '24

Estonia

Peppersack is struggling to meet customer expectations, with a 3% decrease in satisfaction in Drinks aspect, falling from 88% last year to 85% this year.

Satisfaction Score

85%
3pp

Aspect Rank

3 of 4
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Peppersack Cuisines

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

1 of 2
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Peppersack Place

Peppersack is one of the most promising brand to delight customers. Use Realytics to know more

Satisfaction Score

Aspect Rank

1 of 4
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Peppersack Cleanliness and Hygiene

Aug '23Jul '24

Estonia

Peppersack remains a consumer favourite, maintaining a consistent 67% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

2 of 4
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Peppersack Restrooms

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

1 of 4
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Peppersack Options for different visitors

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

3 of 4
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Peppersack Comfort

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

4 of 4
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Peppersack Venue Congestion

Aug '23Jul '24

Estonia

Peppersack is still the go-to place for customers, as their Venue Congestion score remains high at 40%, consistent with last year's score.

Satisfaction Score

40%

Aspect Rank

1 of 4
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Peppersack Dining Area

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

1 of 4
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Peppersack Pricing

Peppersack continues to evolve, with a 15% increase in customer satisfaction of Pricing, climbing from 53% last year to 68% this year.

Peppersack Price

Aug '23Jul '24

Estonia

Peppersack has successfully improved guest experience, as their "Price" satisfaction score jumped from 52% last year to an 68% this year.

Satisfaction Score

68%
16pp

Aspect Rank

1 of 4
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Peppersack Promotions

Aug '23Jul '24

Estonia

Peppersack remains a consumer favourite, maintaining a consistent 50% satisfaction score in Promotions aspect for both this year and last year.

Satisfaction Score

50%

Aspect Rank

3 of 3
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Peppersack Service

Peppersack continues to improve, with a notable increase in customer satisfaction for their Service aspect, rising from 81% to 86% this year.

Satisfaction Score

Aspect Rank

3 of 4
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Peppersack Waiting Time

Aug '23Jul '24

Estonia

Peppersack is still the go-to place for customers, as their Waiting Time score remains high at 73%, consistent with last year's score.

Satisfaction Score

73%

Aspect Rank

2 of 4
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Peppersack Order Processing

Aug '23Jul '24

Estonia

Peppersack remains a consumer favourite, maintaining a consistent 67% satisfaction score in Order Processing aspect for both this year and last year.

Satisfaction Score

67%

Aspect Rank

2 of 4
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Peppersack Staff

Peppersack is one of the most promising brand to delight customers. Use Realytics to know more

Peppersack Staff Competence

Aug '23Jul '24

Estonia

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Satisfaction Score

Aspect Rank

1 of 2
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Satisfaction Score

Aspect Rank

1 of 4
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Peppersack Staff Attentiveness

Aug '23Jul '24

Estonia

Peppersack is still the go-to place for customers, as their Staff Attentiveness score remains high at 67%, consistent with last year's score.

Satisfaction Score

67%

Aspect Rank

1 of 4
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Peppersack Staff Members

Aug '23Jul '24

Estonia

Peppersack remains a consumer favourite, maintaining a consistent 80% satisfaction score in Staff Members aspect for both this year and last year.

Satisfaction Score

80%

Aspect Rank

2 of 4
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