Lido Brand Profile
Aug '23 — Jul '24
Estonia
Lido has a much lower satisfaction score for its Staff compared to its other aspects. However, Lido has succeeded in its Service aspect, with a 85% satisfaction score.
Lido Satisfaction Trend
Feb '24 — Jul '24
Estonia
Lido's brand satisfaction has increased compared to previous month and now stands at 76%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Lido Food and Drinks
Lido is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 85% last year to 78% this year.
Lido Portion Size
Aug '23 — Jul '24
Estonia
Lido remains a consumer favourite, maintaining a consistent 68% satisfaction score in Portion Size aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Lido Food Quality
Aug '23 — Jul '24
Estonia
Lido is struggling to meet customer expectations, with a 14% decrease in satisfaction in Food Quality aspect, falling from 56% last year to 42% this year.
Satisfaction Score
Aspect Rank
Lido Menu Selection
Aug '23 — Jul '24
Estonia
Lido is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 93% last year to 88% this year.
Satisfaction Score
Aspect Rank
Lido Dishes
Aug '23 — Jul '24
Estonia
Lido has shown an increase in Dishes, with a jump from 71% last year to an impressive 72% this year.
Satisfaction Score
Aspect Rank
Lido Drinks
Aug '23 — Jul '24
Estonia
Lido is still the go-to place for customers, as their Drinks score remains high at 82%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Lido Place
Lido is facing challenges in evolving its Place aspect, with a 10% decrease in customer satisfaction, dropping from 91% last year to 81% this year.
Lido Atmosphere and Décor
Aug '23 — Jul '24
Estonia
Satisfaction Score
Aspect Rank
Lido Cleanliness and Hygiene
Aug '23 — Jul '24
Estonia
Lido is facing challenges in maintaining its customer experience, with a noticeable 25% decrease in their Cleanliness and Hygiene aspect satisfaction score, dropping from 100% to 75% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Lido Venue Congestion
Aug '23 — Jul '24
Estonia
Lido remains a consumer favourite, maintaining a consistent 27% satisfaction score in Venue Congestion aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Lido Dining Area
Aug '23 — Jul '24
Estonia
Lido is losing some of its appeal, with a concerning 17% decrease in satisfaction for Dining Area dropping from 100% last year to 83% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Lido Pricing
Lido is still the go-to place for customers, as their Pricing score remains high at 79%, consistent with last year's score.
Lido Price
Aug '23 — Jul '24
Estonia
Lido remains a consumer favourite, maintaining a consistent 79% satisfaction score in Price aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Lido Service
Lido continues to evolve, with a 4% increase in customer satisfaction of Service, climbing from 81% last year to 85% this year.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
Lido Dining Options
Aug '23 — Jul '24
Estonia
Lido has successfully improved guest experience, as their "Dining Options" satisfaction score jumped from 87% last year to an 89% this year.
Satisfaction Score
Aspect Rank
Lido Waiting Time
Aug '23 — Jul '24
Estonia
Lido is still the go-to place for customers, as their Waiting Time score remains high at 71%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Lido Order Processing
Aug '23 — Jul '24
Estonia
Lido remains a consumer favourite, maintaining a consistent 86% satisfaction score in Order Processing aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Lido Staff
Lido continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 45% to 69% this year.
Lido Staff Competence
Aug '23 — Jul '24
Estonia
Lido is still the go-to place for customers, as their Staff Competence score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Lido Staff Friendliness
Aug '23 — Jul '24
Estonia
Lido remains a consumer favourite, maintaining a consistent 71% satisfaction score in Staff Friendliness aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Lido Staff Attentiveness
Aug '23 — Jul '24
Estonia
Lido is still the go-to place for customers, as their Staff Attentiveness score remains high at 50%, consistent with last year's score.
Satisfaction Score
Aspect Rank
Satisfaction Score
Aspect Rank
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