Lido Brand Profile
Jul '23 — Jun '24
Estonia
Lido has a much lower satisfaction score for its Staff compared to its other aspects. However, Lido has succeeded in its Service aspect, with a 85% satisfaction score.
Lido Satisfaction Trend
Jan '24 — Jun '24
Estonia
Lido's brand satisfaction has decreased compared to previous month and now stands at 73%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Lido Food and Drinks
Lido is losing some of its appeal, with a concerning 7% decrease in satisfaction for Food and Drinks dropping from 86% last year to 79% this year.
Lido Food Quality
Jul '23 — Jun '24
Estonia
Lido is struggling to meet customer expectations, with a 6% decrease in satisfaction in Food Quality aspect, falling from 52% last year to 46% this year.
Satisfaction Score
Aspect Rank
Lido Menu Selection
Jul '23 — Jun '24
Estonia
Lido is losing its edge, with a noticeable decrease in guest satisfaction in Menu Selection aspect, down from 93% last year to 88% this year.
Satisfaction Score
Aspect Rank
Lido Dishes
Jul '23 — Jun '24
Estonia
Lido is facing challenges in evolving its Dishes aspect, with a 8% decrease in customer satisfaction, dropping from 79% last year to 71% this year.
Satisfaction Score
Aspect Rank
Lido Place
Lido is facing challenges in maintaining its customer experience, with a noticeable 8% decrease in their Place aspect satisfaction score, dropping from 92% to 84% this year.
Lido Atmosphere and Décor
Jul '23 — Jun '24
Estonia
Satisfaction Score
Aspect Rank
Lido Cleanliness and Hygiene
Jul '23 — Jun '24
Estonia
Lido is losing some of its appeal, with a concerning 26% decrease in satisfaction for Cleanliness and Hygiene dropping from 100% last year to 74% this year.
Satisfaction Score
Aspect Rank
Lido Dining Area
Jul '23 — Jun '24
Estonia
Lido remains a consumer favourite, maintaining a consistent 90% satisfaction score in Dining Area aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Lido Pricing
Lido has shown an increase in Pricing, with a jump from 80% last year to an impressive 82% this year.
Lido Price
Jul '23 — Jun '24
Estonia
Lido continues to evolve, with a 2% increase in customer satisfaction of Price, climbing from 80% last year to 82% this year.
Satisfaction Score
Aspect Rank
Lido Service
Lido has successfully improved guest experience, as their "Service" satisfaction score jumped from 78% last year to an 85% this year.
Lido Dining Options
Jul '23 — Jun '24
Estonia
Lido is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dining Options aspect, falling from 90% last year to 86% this year.
Satisfaction Score
Aspect Rank
Lido Staff
Lido continues to improve, with a notable increase in customer satisfaction for their Staff aspect, rising from 42% to 68% this year.
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