Realytics logo

Reporting period: Jun '23May '24

Lido Overview

<10 Places
Restaurant

Brand Satisfaction

82%
1pp

Country Rank

Estonia
21 of 45

Category Rank

Restaurant
13 of 28

Rating Score

4

Sales Power

Sales Index

Realytics logo

Lido Brand Profile

Jun '23May '24

Estonia

Lido has a much lower satisfaction score for its Staff compared to its other aspects. However, Lido has succeeded in its Place aspect, with a 87% satisfaction score.

Place
87%
5pp
Service
85%
8pp
Pricing
81%
2pp
Food and Drinks
81%
3pp
Staff
70%
25pp
Realytics logo

Lido Satisfaction Trend

Dec '23May '24

Estonia

Lido's brand satisfaction has decreased compared to previous month and now stands at 82%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

Realytics logo

Lido Food and Drinks

Lido is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 84% last year to 81% this year.

Lido Food Quality

Jun '23May '24

Estonia

Lido has shown an increase in Food Quality, with a jump from 48% last year to an impressive 52% this year.

Satisfaction Score

52%
4pp

Aspect Rank

13 of 28
Realytics logo

Lido Menu Selection

Jun '23May '24

Estonia

Lido is struggling to meet customer expectations, with a 5% decrease in satisfaction in Menu Selection aspect, falling from 92% last year to 87% this year.

Satisfaction Score

87%
5pp

Aspect Rank

7 of 28
Realytics logo

Lido Dishes

Jun '23May '24

Estonia

Lido continues to evolve, with a 1% increase in customer satisfaction of Dishes, climbing from 71% last year to 72% this year.

Satisfaction Score

72%
1pp

Aspect Rank

19 of 28
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Lido Place

Lido is losing its edge, with a noticeable decrease in guest satisfaction in Place aspect, down from 92% last year to 87% this year.

Satisfaction Score

Aspect Rank

13 of 28
Realytics logo

Lido Cleanliness and Hygiene

Jun '23May '24

Estonia

Lido remains a consumer favourite, maintaining a consistent 86% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

1 of 27
Realytics logo

Lido Dining Area

Jun '23May '24

Estonia

Lido is still the go-to place for customers, as their Dining Area score remains high at 89%, consistent with last year's score.

Satisfaction Score

89%

Aspect Rank

1 of 28
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Lido Pricing

Lido has successfully improved guest experience, as their "Pricing" satisfaction score jumped from 79% last year to an 81% this year.

Lido Price

Jun '23May '24

Estonia

Lido continues to improve, with a notable increase in customer satisfaction for their Price aspect, rising from 79% to 81% this year.

Satisfaction Score

81%
2pp

Aspect Rank

10 of 28
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Lido Service

Lido has demonstrated resilience in the industry, with a 8% increase in customer satisfaction for Service rising from 77% to 85% this year.

Lido Dining Options

Jun '23May '24

Estonia

Lido remains a consumer favourite, maintaining a consistent 86% satisfaction score in Dining Options aspect for both this year and last year.

Satisfaction Score

86%

Aspect Rank

5 of 28
Realytics logo

Check Competitive Advantage

Check listAnalyze Competitors

Lido Staff

Lido has shown an increase in Staff, with a jump from 45% last year to an impressive 70% this year.