KFC Brand Profile
Jul '23 — Jun '24
Estonia
KFC has a much lower satisfaction score for its Service compared to its other aspects. However, KFC has succeeded in its Place aspect, with a 58% satisfaction score.
KFC Satisfaction Trend
Jan '24 — Jun '24
Estonia
KFC's brand satisfaction has increased compared to previous month and now stands at 56%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
KFC Food and Drinks
KFC is losing some of its appeal, with a concerning 3% decrease in satisfaction for Food and Drinks dropping from 54% last year to 51% this year.
KFC Food Quality
Jul '23 — Jun '24
Estonia
Satisfaction Score
Aspect Rank
KFC Dishes
Jul '23 — Jun '24
Estonia
KFC is struggling to meet customer expectations, with a 6% decrease in satisfaction in Dishes aspect, falling from 55% last year to 49% this year.
Satisfaction Score
Aspect Rank
KFC Place
KFC has shown an increase in Place, with a jump from 43% last year to an impressive 58% this year.
KFC Cleanliness and Hygiene
Jul '23 — Jun '24
Estonia
KFC continues to evolve, with a 12% increase in customer satisfaction of Cleanliness and Hygiene, climbing from 43% last year to 55% this year.
Satisfaction Score
Aspect Rank
KFC Service
KFC remains a consumer favourite, maintaining a consistent 43% satisfaction score in Service aspect for both this year and last year.
KFC Waiting Time
Jul '23 — Jun '24
Estonia
KFC is losing its edge, with a noticeable decrease in guest satisfaction in Waiting Time aspect, down from 40% last year to 39% this year.
Satisfaction Score
Aspect Rank
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