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Reporting period: Jul '23Jun '24

Chi & MySushi Viru Overview

10-100 Places
Restaurant

Brand Satisfaction

51%
4pp

Country Rank

Estonia
4 of 7

Category Rank

Restaurant
2 of 3

Rating Score

2.4

Sales Power

Sales Index

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Chi & MySushi Viru Brand Profile

Jul '23Jun '24

Estonia

Chi & MySushi Viru has a much lower satisfaction score for its Service compared to its other aspects. However, Chi & MySushi Viru has succeeded in its Food and Drinks aspect, with a 55% satisfaction score.

Food and Drinks
55%
11pp
Place
54%
Staff
45%
1pp
Service
41%
3pp
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Chi & MySushi Viru Satisfaction Trend

Jan '24Jun '24

Estonia

Chi & MySushi Viru's brand satisfaction has decreased compared to previous month and now stands at 42%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.

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Chi & MySushi Viru Food and Drinks

Chi & MySushi Viru is losing some of its appeal, with a concerning 11% decrease in satisfaction for Food and Drinks dropping from 66% last year to 55% this year.

Chi & MySushi Viru Dishes

Jul '23Jun '24

Estonia

Chi & MySushi Viru is struggling to meet customer expectations, with a 4% decrease in satisfaction in Dishes aspect, falling from 58% last year to 54% this year.

Satisfaction Score

54%
4pp

Aspect Rank

2 of 3
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Chi & MySushi Viru Place

Chi & MySushi Viru remains a consumer favourite, maintaining a consistent 54% satisfaction score in Place aspect for both this year and last year.

Chi & MySushi Viru Service

Chi & MySushi Viru has shown an increase in Service, with a jump from 38% last year to an impressive 41% this year.

Chi & MySushi Viru Waiting Time

Jul '23Jun '24

Estonia

Chi & MySushi Viru continues to evolve, with a 15% increase in customer satisfaction of Waiting Time, climbing from 17% last year to 32% this year.

Satisfaction Score

32%
15pp

Aspect Rank

1 of 3
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Chi & MySushi Viru Staff

Chi & MySushi Viru is losing its edge, with a noticeable decrease in guest satisfaction in Staff aspect, down from 46% last year to 45% this year.

Chi & MySushi Viru Staff Members

Jul '23Jun '24

Estonia

Chi & MySushi Viru is facing challenges in evolving its Staff Members aspect, with a 10% decrease in customer satisfaction, dropping from 42% last year to 32% this year.

Satisfaction Score

32%
10pp

Aspect Rank

1 of 3
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