Starbucks Brand Profile
Jul '23 — Jun '24
Denmark
Starbucks has a much lower satisfaction score for its Place compared to its other aspects. However, Starbucks has succeeded in its Food and Drinks aspect, with a 65% satisfaction score.
Starbucks Satisfaction Trend
Jan '24 — Jun '24
Denmark
Starbucks's brand satisfaction has increased compared to previous month and now stands at 53%. Use Realytics to closely monitor satisfactions score changes and assess how well any brand meets customer expectations.
Starbucks Food and Drinks
Starbucks has shown an increase in Food and Drinks, with a jump from 64% last year to an impressive 65% this year.
Starbucks Drinks
Jul '23 — Jun '24
Denmark
Starbucks is losing some of its appeal, with a concerning 1% decrease in satisfaction for Drinks dropping from 72% last year to 71% this year.
Satisfaction Score
Aspect Rank
Starbucks Place
Starbucks is struggling to meet customer expectations, with a 5% decrease in satisfaction in Place aspect, falling from 60% last year to 55% this year.
Starbucks Cleanliness and Hygiene
Jul '23 — Jun '24
Denmark
Starbucks remains a consumer favourite, maintaining a consistent 46% satisfaction score in Cleanliness and Hygiene aspect for both this year and last year.
Satisfaction Score
Aspect Rank
Starbucks Service
Starbucks is losing its edge, with a noticeable decrease in guest satisfaction in Service aspect, down from 72% last year to 60% this year.
Starbucks Staff
Starbucks is facing challenges in evolving its Staff aspect, with a 7% decrease in customer satisfaction, dropping from 65% last year to 58% this year.
Starbucks Staff Friendliness
Jul '23 — Jun '24
Denmark
Starbucks is facing challenges in maintaining its customer experience, with a noticeable 11% decrease in their Staff Friendliness aspect satisfaction score, dropping from 69% to 58% this year.
Satisfaction Score
Aspect Rank
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